Customer Service Representative
Resume:
Winston henry
**** ******* *** ( Miramar, FL ****5 (
**********@*****.*** 786-***-****
Qualifications Summary
Highly personable Customer Service Professional with over five years of
experience.
o Talent for identifying customer needs and presenting appropriate
company product and service offerings.
o Demonstrated ability to gain customer trust and provide exceptional
follow-up, leading to increased repeat and referral business.
o Expertise in resolving escalated customer service issues.
o Secured numerous company achievement awards for delivery of
exceptional customer service.
o Proficient with Microsoft Office System (including Microsoft Word,
Microsoft Excel, Microsoft PowerPoint , Microsoft Access, and
Microsoft Outlook ).
o Forklift Operator able to receive cargo into packing area.
o Ability to read, understand and follow safety precautions.
o Demonstrate ability to follow oral or written instructions.
o Able and capable of lifting, capable of prolonged physical effort,
fast problem solver.
o Ability to respect deadlines and efficiently interrelate with other
workers of the department.
Professional Experience
Anderson's - Miramar, FL
2010 - 2013
Forklift operator/Overnight stock clerk
Responsible for safe forklift driving, order picking, and stocking
Perform loading/unloading of trucks on a daily basis.
Ensured organization and security of materials in storage areas.
Moved product onto pallet in correct position.
Coordinated loading and unloading operations
Winn-Dixie - Miramar
2009-2013
Stocking clerk/Customer Service Rep
Sorting, storing, and issuing stock
Loading/unloading of trucks on a daily basis.
Verifying pricing
Ensure label is clear and visible
Assist customers with locating merchandise on the sales floor
American Express - Plantation, FL
2006-2009
Customer Service Representative
Inbound telephone servicing
Efficient handling of incoming customer inquiries with exceptional customer
service
Handle billing discrepancies and product inquires
Education and Training
Certified forklift operator
Contact this candidate