SUSIN WATSON

*** ***** *****

Corpus Christi, TX 78418

574-***-****

ab9nn9@r.postjobfree.com

SUMMARY

** *****’ experience as a manufacturing supervisor. 5 years’ experience as a

manufacturing manager, and 2 years’ experience as a sanitation team leader. Excellent

rapport with people to provide visionary leadership impacting corporate and employee’s

personal growth. Specialties include high energy and proven ability to drive

organizations to achieve desired results through eliminating wastes.

Expertise includes

FDA 820 Process improvement Safety

GMP Quality ISO 13485

WIP Management Lean Manufacturing SQF

TECHNICAL SKILLS

Microsoft Office MP2 Maximo

JD Edwards Oracle APD Timekeeping

Production Control Reports Business Objects Lotus Notes

HEB BAKERY, Corpus Christi, TX

Sanitation Team Leader 2011 - Present

• Manages up to 17 employees in a 100,000 square foot facility and over 240 items

to clean on a Master Sanitation Cleaning Schedule to meet SQF standards.

• Reduced sources of contamination in the manufacturing processes by improving vacuum systems

and pan blowers to equipment.

• Implemented an improved cleaning technique by changing the chemical and from installing wall

mounts for chemicals close to machines that reduced cleaning time by 50%.

• Changed mixer sock from cloth to a unit that is easily changed without tools improved productivity

by 80%.

• Managed disciplinary meetings to correct behavioral problems resulting in reducing errors by

80%.

• Consistently achieved goals in managing two expense accounts consistently.

• Reduced safety incidents by 60% through behavior based observations

• Increased partner engagement by 70% through meetings and problem solving.

•

• HEB BAKERY (Continued)

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SUSIN WATSON

806 Ester Drive

Corpus Christi, TX 78418

574-***-****

ab9nn9@r.postjobfree.com

• Maintained 6s standards that improved quality and productivity. Provides timely corrective actions

for weekly inspections and prepares for divisional and SQF audits.

•

ZIMMER / CENTERPULSE, Warsaw, IN / Austin, TX 2001 – 2011

Manufacturing Supervisor

Managed up to 90 employees on the quality and WIP in multiple processes

•

including machining of hips, porous coating, packaging, molding, and tibia knees

• Implemented new processes and equipment to increase output expectations with customer focus

on quality results.

• Created and reviewed data analysis on quality and production information to determine

weaknesses and provide direction in problem resolution.

• Directed the Safety and OSHA cases within the processes to inform employees of safety

concerns by working with safety manager and shift supervisors.

• Monitored backorder logs and reports to improve customer demand that reduced cost of

$500,000 in a 6 month period.

• Consistently achieved goals in Budgets, Quality, Aged Lots, Lead-time, Non-Conforming Report

Reduction, and Safety goals by monitoring and reacting to daily problems with a sense of

urgency.

• Facilitated monthly department meetings to inform employees of safety, quality, productivity and

customer demand status.

• Managed disciplinary meetings to correct behavioral problems resulting in reducing errors by

75%.

• Prepared departments for FDA and ISO audits by training employees of expectations that led to

outstanding results.

• Implemented lead-time and reduction teams to improve customer satisfaction that improved

through-put by 6 days.

• Collaborated with peers to guarantee smooth shift to shift transitions.

• Reduced engraving errors of the machining process that improved the quality of the

product and increased customer satisfaction by 90%.

• Assisted engineer in resolving excessive mold damage through problem solving teams that

reduced cost of the mold repairs by $100,000 per month.

• Designed and partnered with department supervisors and implemented a “Make to Take”

schedule for production that reduced WIP by 80% on a daily basis.

•

• ZIMMER / CENTERPULSE (Continued)

• Analyzed routers errors through JD Edwards by determining where the errors occurred in the

process and corrected the problems and made jobs ready to process.

IBM / MULTILAYER TECHNOLOGY, INC, (Multek), Austin, TX 1977 - 2001

Supervisor / Manager

• Managed quality and WIP in multiple processes including legend, rout, drills and

hot air solder level, adhered to SPC. Supervisor of 70 employees and staffing of

3 processes on a 24/7 – day operation.

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SUSIN WATSON

806 Ester Drive

Corpus Christi, TX 78418

574-***-****

ab9nn9@r.postjobfree.com

• Implemented new processes and equipment to improve output that satisfied customer demand.

• Created and reviewed data analysis of quality and production information to understand the

problems of the processes and employees that led to process improvement teams.

• Facilitated department meetings to communicate company policy changes and to inform

employees of quality, production, safety, and customer demand status.

• Mentored employees on career paths and performance reviews to provide feedback and develop

employees that improved morale and enhanced their talent.

• Delivered disciplinary actions to correct behavioral problems that improved the employee’s

performance.

• Facilitated recognition to deserving employees for a “great job done” that improved morale.

• Created and implemented quality teams which improve quality by 25% and reduced customer

returns by 70%.

Education

• Course Study, Computer Science, Austin Community College, Austin, TX

• GPA 3.4 Total Credit Hours 30

• Over 800 hours of business courses developing management, teaming, SPC, and Leadership

courses

• Lean Manufacturing Certificate Program-Michigan University

•

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