Deloris Crosby
**** ******** ****, ****** *****, Maryland 20748 Cell: 202-489-
**** ***************@*****.***
Professional Summary
Secretary who goes above and beyond basic administrative tasks and takes
on multiple projects at once. Excellent work ethic and strength in boosting
company morale.
Skills
. 35 WPM typing speed . Excellent attention to detail
. Professional phone etiquette . Fast learner
. Excellent communication skills . Very friendly
. Team Player
Work History
Housekeeper, 04/2013 to 07/2013
Five Star Rental - Washington, DC
On a daily basis, I clean private rental houses. vacuum, and mop floors,
make beds, dust and laundering services.
Receptionist, 01/2009 to 02/2011
The Greensboro Place - Greensboro, NC
. Screened and directed callers to appropriate destinations
. Operated telephone console and scheduled appointments for
managers
. Typed memos, correspondence, reports and other documents
In Home Care Provider, 11/2000 to 11/2008
Private Residence - High Point, NC
. Performed daily care for elderly resident to include meal
planning, serving, cleaning, and laundering services
. Accompanied patient to all medical appointments
. Prepared monthly budget and processed accounts payables
. Distributed medications to patient
Secretary, 03/1989 to 10/1998
U.S. Environmental Protection Agency - Washington, DC
. Provided clerical support to 15 financial specialists and
accountants
. Ordered and distributed office supplies while adhering to a
fixed office budget.
. Coordinated domestic and international travel arrangements,
including booking airfare, hotel and transportation.
. Planned and coordinated logistics and materials for board
meetings, committee meetings and staff events.
. Opened and properly distributed incoming mail.
. Helped distribute employee notices and mail around the office.
. Maintained a clean reception area, including lounge and
associated areas.
. Drafted biweekly time sheets for 15 executives and employees.
. Assisted with event planning, including associated travel and
logistical arrangements.
. Screened all visitors and directed them to the correct employee
or office.
. Obtained signatures for financial documents and internal and
external invoices.
. Coordinated, scheduled and arranged meeting and travel
calendars, including business and social events.
. Coordinated board and committee meetings, including schedules
and information preparation and distribution.
Education
NC Career Readiness Certification, January 2012 - March 2013
Guilford Technical Community College - High Point, NC