Keri Ohlrich, PhD *** North
Broadway, #***
Milwaukee, WI 53202
312-***-**** ************@*******.***
Seeking top-level position in Change Leadership/Talent Management/Strategic
Human Resources with a forward thinking organization.
V Offering over 10 years of comprehensive talent management experience
including talent acquisition, talent retention, talent development,
succession planning, career development, and performance management.
V Strategic change leadership and transformation capabilities that
drive business results.
V Strong skills in influencing and conflict resolution skills at the
Vice President level.
V Proven experiences in organization development with M&A, organization
design, engagement, training and culture shifts.
V Exceptional people management and team building abilities.
V Unique blend of talent management, change leadership and strategic
human resources generalist skills.
Competencies
Strategic Planning Change Leadership
Communication
Organizational Restructuring Performance Management
Talent Management
Competency Mapping Assessments
Learning and Development
Talent Acquisition Coaching
Culture Shift
Employee Engagement Succession Planning
People Management
Career Development M&A Integration
E M P L O Y M E N T E X P E R I E N C E
ManpowerGroup, Milwaukee, WI 2/07 to
present
ManpowerGroup is a $22 billion Fortune 500 company that creates innovative
workforce solutions, creates and delivers high-impact solutions that enable
clients to achieve their business goals.
Director, Human Resources and Change Leadership 8/12 to present
Director, Human Resources for Manpower 6/11 to 8/12
Director, Talent and Organization Development 10/08 to 6/11; Mgr, Talent
Development 2/07 to 10/08
ManpowerGroup Highlights:
Currently, lead Human Resources and Change Leadership in Manpower ($1.8
billion) that consists of 1800 employees at 400 branches across the
country. Created and implemented the Change Management strategy for the
transformation of Manpower. Direct advising and coaching for the SVP of
Manpower and for the VPs that manage the Manpower line of business. In
Director of T&OD role responsible for managing talent management across
four lines of business ($2.5 billion) and 3,800 employees. Both Director
roles report into the VP of HR for ManpowerGroup, US (top level HR position
who reports to the President, Americas).
V Led the change management for the transformation of Manpower, which
included: creating the strategy, garnering and training HR, training
and communication resources, partnering and training executive
sponsors, creating employee engagement tools to help manage change,
spearheading the change theme to carrying the transformation through
18 months, designing the selection process for 1800 employees.
V Increasing responsibility from 2 direct reports to managing a team of
20 employees with a $4.5 million budget. In current role, responsible
for managing a team of approximately 10 employees and a $1.4 million
training budget.
V Manage the Employee Relations Center that is a call center for ER
issues, which on average receives 75+ calls weekly.
V Within one month of Director of HR position, re-aligned the team to
increase talent, reduce costs and create more value for the business.
Currently, VP feedback has been overwhelming positive about the new
strategic value of HR.
V Partner with the VPs of Manpower to shift culture from operations to
sales. This includes: sales re-organization, change of VP talent,
increased focus on hiring sales talent (implementation of assessments
and cut off scores), focus on retention of key talent, and engagement
of talent.
V Responsible for managing the talent assessment/succession planning
process for the salaried workforce at ManpowerGroup (3,000 employees),
which includes facilitating meetings about talent, creating
development plans, developing talent metrics and creating high
potential programs.
V Client lead for the ManpowerGroup Talent Acquisition team who was
responsible for hiring over 1000 full time employees per year.
V HR lead for integration of 800 newly acquired employees with a focus
on cultural integration with the 375 current employees for
ManpowerGroup's Professional line of business, which resulted in an
extremely successful integration that increased revenue.
V Led a retention project in order to reduce turnover across the
ManpowerGroup business. Included developing a model, ManpowerGroup
programs and targeted approach. This led to an improvement of
retention from 57% to 78% in four years.
Miller Brewing Company, Milwaukee, WI Career Development Manager
2005 to 2007
Led succession planning for all functions at Miller Brewing in the United
States (2,000 employees). The majority of the work was focused on the
breweries and sales offices. Direct coaching for the VPs and Directors
during talent calibrations and during career planning.
V Led Strategic People Resourcing (succession planning) for all salaried
employees. Included all aspects of program management, communication,
change management, continuous improvement, partnering with HR
managers, and facilitating all meetings across the organization with
top levels of management.
V Identified, evaluated and implemented best practice programs around
career development (e.g., employee and manager instructor led courses,
high potential development, human capital metrics and analyzing
generational shifts in the workplace).
V Facilitated career discussions and utilized psychometric assessments
to coach employees (from entry level to top management) focusing on
their aspirations, motivations and abilities. These conversations led
to retention plans for key employees.
V Developed and analyzed people related plans and priorities,
culminating with the annual review of talent across the organization
that leads to specific talent organizational goals for the year. Data
from annual review determined people goals for the upcoming year.
Exxceed, Inc., Chicago, IL Senior Consultant
2004 to 2005
Exxceed was a boutique-consulting firm that focused on competency
management, succession management, and performance management and
selection.
V Clients included a Fortune 200 ($40 billion revenue) corporation that
required career management for over 2000 employees worldwide in the IT
group. Responsibilities included creating a communication/change
management plan; leading focus groups; co-developing competency
strategy; and, partnering with Core Team and Executive sponsors.
V Served as the change management and communication SME for consulting
assignments. Clients included coaching a multi-national company in the
Middle East with launching its career development program.
RR Donnelley, Chicago, IL
1999 to 2004
RR Donnelley is a Fortune 500, global printing company with over 30,000
employees.
Manager, Performance Leadership and Competency Development 7/02-3/04
Learning Manager, 6/01-7/02
Management Associate Program, 2 year program to develop high-potential
employees for leadership roles. 7/99-6/01 (rotations included: Division HR,
Corporate HR, Strategy, Learning Consultant)
RR Donnelley Highlights:
V Managed the redesign of the company's performance management system
for 6,500 domestic and international salaried employees. Responsible
for project management with external consulting firm, stakeholder
analysis and buy-in, training, change management, and communication.
The Performance Leadership Program was an integral component in
setting and aligning company goals and creating a culture shift within
the organization to increased importance on "how" things get done to
improve performance and overall working environment.
V Led a team of competency Subject Matter Experts (SME) across the
business to create a high performance culture and develop career paths
for employees. Consulted with other functional areas (IT, Marketing,
Finance, and Optimization) to create competencies and utilize RRD's
online competency assessment tool.
V Co-developed the first-ever Scenario Planning section for Telecom's
Strategy Plan. This included: researching key trends, writing
scenarios, coordinating/facilitating scenario planning meetings and
writing high-level business cases that emerged from our scenarios.
C E R T I F I C A T I O N S & P R E S E N T A T I O N S
V Prosci Certifed Change Management Trainer
V Presenter at Enterprise Learning! Conference and Expo, Anaheim, CA,
August 2013. Topic: Transforming a Workplace from Operational
Excellence to a High Performance Sales Culture
E D U C A T I O N
Fielding Graduate University: Doctorate in Human and Organization Systems.
Dissertation: Analyzing Corporate Social Responsibility's Impact on
Employee Attraction and Retention with a Focus on Generation Y
American University, Washington, DC: Master of Arts in International Peace
and Conflict Resolution.
Lived in Zurich, Switzerland before studying at American University.
Loyola University of Chicago, Chicago, IL : Master of Science in Industrial
Relations
Concentration: Global Relations. Master Thesis on training programs in
Malaysia and Singapore (visited and interviewed subjects in Malaysia and
Singapore).
Carnegie Mellon University, Pittsburgh, PA: Bachelor of Science in
Psychology
Minor: Industrial Management