Manager Management

Vishu Patel

Email: **************@*****.***

Call: 732-***-****

Professional Summary

* Around 7 years of total experience in IT industry

* Extensive experience in Windows 2008 R2/2008/2003 R2/2000 Servers at

single domain platforms.

* Installing Domain Controller and implementing Active Directory,

working on user accounts and group policies.

* Experienced with VMware products - VMware GSX/ESX server, VMware

workstation and VMware player

* Expertise in the area of Virtualization with vSphere, VMware ESXi

5/4.1/4 and 3.x hosts and Virtual Center server.

* Created, managed and supported Physical boxes - HP Blade servers, Dell

Power Edge rack mount servers and was involved in up-gradation of HDD,

Memory and CPU.

* Experienced in ESX Architecture, guest OS installation, setting up of

VM priorities, Cloning, Templates, and Snapshots

* Experienced in resource management framework, creating resource pools,

adding the VMs into resource pools

* P2V and V2V conversions by using VMware Converter and platespin

* Experienced with the VMware HA, FT, DPM, and VMware DRS

* Extensive knowledge in advance features of ESX VMOTION, SVMOTION, VM

Lab Manager

* Experienced with complex networking topologies which includes

Firewall, Load Balancers and Core Switches

* Experienced in IT decision-making, policy direction, planning, and

team management. Participated in various migration planning,

developing, testing and moving the migration process onto full-fledged

production network

* Extensive understanding of networking concepts which includes

Configuration of networks, Router and Switch configuration (Juniper,

Cisco and HP), TCP/IP, Content Filtering, VLANs, Routing in LAN/WAN,

and wireless networks.

* Excellent understanding of networking fundamentals and network

security. Installation, Configuration and managing Firewalls like

Juniper SRX, Cisco ASA and Checkpoint IP Appliances with content

filtering, Web filtering, NAT, Application Publishing to public IP,

log analyzing with Syslog Server. Experienced in installation,

configuration, and design recommendations of Cisco router and

switches.

* Ability to implement VMware's Virtual Switch technology; port

aggregation, NIC teaming, VLAN trunking, and port groups

* Setup, Administer & Support Server running Windows 2000, 2003 R2, 2008

R2

* Manage Licensing with KMS key, SAN Policy, Page Files sizes and

location, Dump file settings, registry settings for SNMP, install and

manage SEP, SolarWinds and Putty.

* Performance monitoring, Error logging, Diagnostics, Fine-tuning and

Backup management

* Troubleshooting hardware and software issues for Windows server

2003/2008/2008 R2. Sys logs, IML and ILO logs, Bug check - Kernel

Dump, Small memory dump as well as complete memory dump, Perfmon log.

Production Support (24*7) environment exposure

* Worked on HP Service Manager 7 and Remedy ticketing systems.

* Experience on Backup tools and Monitoring tools.

* Strong experience on SCOM/MOM 2005, SCCM/SMS 2003.

* Managed or assisted all phases of project - scoping, design,

development, testing, rollout, user support and documentation

* Configured TCP/ IP protocols like NIS, NFS, DNS, DHCP, LDAP, FTP,

SFTP, SSH etc.

* Configured Citrix Terminal Server and Microsoft Hyper V

* Enabling Web Access and Securing the Published Applications and

Content

* Installed and configured Xenapp 5.5 server with published apps.

* Excellent communication, written, and organizations skills and also a

very good team player

Technical Skills Profile:

VMWare vSphere 4.0 and 4.1, 5.0, ESX 3.5, ESXI 4.0/4.1, 5.0

Virtual Center Server 4.0, 4.1, 5

VMware converter enterprise, VMware Update Manager

FT, HA, DRS, DPM, Vmotion and Svmotion

VMware GSX server, SRM, Thinapp, Lab Manager

VMware Workstation, VMware capacity planner

VMware Player

Citrix / Xen XenApp 4.5/5.0/6.0, NetScaler, Edgesight4.5/5.3

Server O/S Windows 2000, 2003, 2008, 2008 R2 servers, Linux

(Cent OS) servers

Backup Software's Symantec Backup Exec, VCB, Double-take

Network Monitoring Tools Wireshark, Whatsup Gold, ASDM, Cisco Network Assistant,

Alien Vault, Packet Trap

Management Project Plan and Disaster Recovery Plan documentation,

Budgeting and Estimation Theories, Work Breakdown

structure, Network Diagrams, working towards Kaplan PMP

certification exam

Application Server SQL Server 2000 and 2005, MS Active Directory 2003 and

2008, DHCP, DNS, WINS, and Microsoft Internet

Information Service 6.0

Hardware Dell server 1950, 2950, 6950, HP blades, IBM X series,

Network Interface card, Multi Serial Port Adapter,

Prienter, Hubs, Switches, and DSL Modems, RAHM, Audio

and Video card. Hard drive and Floppy drive.

HP Proliant DL360 G7, DL380 G6, DL385 G1, DL385 G2

HP Blade Server BL35p, BL 460c G1, BL460c G6, BL 465c

G6

HP Blade chassis c3000, c7000

Work Experience:

Client : Forsythe, Long Island City, NY

Mar

2012 - Present

Role: Wintel / VMware Admin

Responsibilities:

* Assisting in planning, implementation and managing virtual

environment - Server setup, configuration & administration for

Windows 2008/2008 R2, Windows 2003 & Windows 2000 Server and Active

Directory Administration.

* Using VMware Capacity Planner to analyze the server usage and

recommend the configuration for new VM

* Creating a workflow for Pre and Post Migration

* Design and deploy a corporate VMware ESX Server infrastructure with

capacity for 780 servers across 3 separate datacenters. Installed

and Implemented VMware ESXi 4.0/5.0 host servers with vSphere

Client.

* Configured HBAs and iSCSI SAN storage

* Optimize operating systems/software utilizing VMware virtualization

technologies for vSphere 4.0/4.1 including configuration of VMware

HA and DRS.

* Manage testing, implementation and administration of vCenter Lab

Manager Server

* Manage SQL server and Windows Cluster Administration

* Manage EMC-SAN CX4-120 - Zoning, LUN creation, Replication, Space

Allocation and Troubleshooting

* Administered, maintained and monitored Central site with several

remote Primary sites based on Windows 2003 Servers in a Windows

2003 Domain. Troubleshoot company websites related queries on each

server, manage DFS Replication on all the servers.

* Manage Active Directory and Domain policies

* Perform troubleshooting of operating system and software

infrastructure issues on Domain Controllers, Member Servers, Server

Clusters, and Virtual Machine Farms

* RAID 1, 1+0 and 5 Implementations

* HP EVA & Storage works and Networking.

* Experienced HP OVO ITSM and HP Service Manager 7 and Remedy

ticketing systems.

* Built servers and installed applications as per the company

standards and requirement. Used windows 2003 Standard and

Enterprise Edition - x86 and x64. Upgraded Firmware, NIC drivers

for Blade servers.

* Disaster recovery planning, implementation and recovering systems

during crash or hardware failure.

* Update and patch all ESX servers and coordinate hardware-software

installations and upgrades to ensure work is performed in

accordance with company policy.

* Maintain daily operations for Windows server infrastructure and

components.

* Controlling and encrypting access to data and applications to

improve security.

* Delivering applications to users anywhere

* Interact and coordinate with Project Managers and different teams

to meet the deadlines and keep the documentation updated

Environment:

. VMware vSphere 4.1, ESX/ESXi 4.0, VMware vCenter, VMware Standalone

Convertor, Windows Server 2008/2008 R2, HP Proliant BL & DL server

series, HP Insight Manager, EMC Clarion Storage. Virtualization (Hyper-V

and VMware). Clustering (MSCS, VMware and MSSQL)

Client : EMC/Capital One, Richmond, VA

Apr 2010

- Feb 2012

Role: Virtualization Services Expert

Responsibilities:

* Create Virtual Machines and Install/upgrade VMware Tools

* Provided physical to virtual migrations for servers utilizing VMware

Converter, Vizioncore

* Deployed Through Templates

* Cloned Virtual Machines

* Managed & Troubleshoot Virtual Network issues

* Worked on VMware clustering like HA and DRS clusters using VCenter.

* Worked on Cold/Hot migration and Vmotion

* Worked on resource management framework like creation resource pools,

adding the VMs into Resource pools.

* Configured Netbackup Client

* Patched all Windows servers and workstations with updates through WSUS

server with Company standards

* Configured DNS, DHCP

* Customized 2003/2008 servers in terms of Registry,

Audit/Account/Security policy, patching, to sustain Company Standard

Operating Environment

* Configured Citrix Terminal Servers

* Participated in Project Management in several key projects which

included the migration and consolidation of several data centers,

migration planning for future system consolidation.

* Configured and Managed if any issues with HP Proliant (ML/DL) servers

* Managed and Configured Cisco based Enterprise Network (3750G/E, 4507,

6506 series) for US office

* Implemented a new ASA based firewall and integrated it in the NMS for

US office HQ and managed access-list, IOS upgrade and IOS backup with

TFTP server for ASA 5510

* Ensured adherence to procedures and processes for hardware, software,

and applications

* Performed operational turnover on all system implementations.

* Performed problem analysis and Root Cause Analysis when failures

occurred.

* Interacted with different teams to meet the deadlines and participated

in weekly meetings

* Developed network management processes within the ITIL v3 Framework

with the team

* Implementation, Deployment and operations of SAN technologies

* Proficient use of the EMC Navisphere and Migration techniques

* Migration of remote site applications to Data Centers

Client: Macmillan, NY

Oct 2008 - Mar 2010

Role: Windows Administrator

Responsibilities:

* Administrating production servers/network infrastructure that includes

Windows 2003/2008 Active Directory design, installation and deployment

of enterprise-wide Group Policies using Active Directory components.

Domain Controllers, IIS Web Servers (HTTP/S, FTP and SMTP), Exchange

2003 Mail Servers, NAS, File and print Servers, Windows update utility

Server, RADIUS, Blackberry 5.0 and Terminal Servers on Windows

2003/2008.

* Installed, Configured and Implemented Terminal Server (TS) RemoteApp

on IIS 7.0 Windows 2008 published applications using TS Web Access,

RemoteApp programme and TS Gateway.

* Implemented Microsoft Clustering on Wintel Platform on different

applications.

* Experience in TCP/IP connectivity and x86/x64 Operating System

troubleshooting, installation, configuration and support of business

application software suites

* Joined and participated in the change management process for the DMZ

environment.

* Build and troubleshooting experience With Vmware ESXi 5.0 host servers

with vSphere Client, vSphere Configured HBAs and iSCSI SAN storage.

* Strong experience with the VMware HA (High Availability), Fault

Tolerance, Distributed Resource Scheduler (DRS) and VMware Distributed

Power Management (DPM)

* Manage snapshots, clones, templates during patch releases and new

server deployments, Experience with installing, configuring and

troubleshooting VMware Lab Manager

* Active Directory users, groups, and computers including delegating

authority and applying permissions to various member servers'

nomenclature.

* Installing, Configuring and troubleshooting Operating Systems -

Windows 2008/r2,2003,2000,xp,vista. Responsible for software upgrades,

application support and optimization.

* Familiar with backup and restore of Vmware host server configuration,

Virtual Machine backup, snapshot, P2V-V2V conversation with VMware

converter and with other third party converters, Patch updation,

monitoring/reporting, SSH and SNMP and notification of alerts.

* Installing and Configuring the EMC Layer driver software such as

Snapview, Mirrorview, Sancopy, Replication Manager and Navisphere

Analyzer.

* Installed and implement NFS server and configured with Vmware Host

servers for storage.

* Administrating Symantec Endpoint Antivirus console, managing 300+

antivirus client's computers like definition updates, Exception

policies, scanning, reporting etc.

* Installed and implemented Smart Start to configure RAID 1 and install

OS on bare metal HP Blade servers

* Configuring and Implementing VMware on HP Proliant Blade Servers.

* Installed and implemented Manage Engine monitoring application and

configured SNMP and WMI on Servers and other network devices for

reporting and alerts notifications.

* Responsible for helpdesk support using Spiceworks ticketing system,

inventory and system reporting.

* Participated in the migration planning, developing, testing and moving

the migration process onto full-fledged production network.

* Maintain a staging and pre-production test environment from which I

provided development of Cerner and many standard desktop applications

prior to integration into production

Client : Cybage, India

June 2006 - Sept 2008

Role: System Administrator

Responsibilities:

* Evaluated and implemented new technologies. Deployed and maintained 150+

servers that include VMware, Microsoft and RedHat Linux platforms.

* Deployed VMware ESX server 2.5 (virtualization technology) for Intel

platforms (Windows and Linux servers). Deployed around 40 ESX servers

at different client locations. The virtual infrastructure was deployed

on EMC SAN for better manageability.

* Migrated with team 100+ servers from NT 4 to Windows 2000 and Windows

2003 environment, including File and Application Servers; restored

File permissions and Shares.

* Implemented Microsoft DHCP, DNS, WINS, Domain trust relationship,

fault tolerance, file and print services, user and group management.

* Installed, and supported 100+ Desktops, Laptops, Network Devices, and

Computer Peripherals with the IT team

* Was Responsible for Active directory, GPO, Domain users,

Administrating users and groups and given appropriate permissions and

privilege to access our LAN and Domain environment.

* Installed, configured, administered Windows 2003 servers, Active

Directory Services, FTP, WSUS, IIS Web Server and SQL Database Server

* Was Responsible for Security Patch Management and Deployment to all

clients using Microsoft WSUS.

* User Support - Monitored and troubleshooted system performance, server

& user related issues. Provided support to users to resolve their day-

to-day issues related to OS, E-mail, Account issues, hardware etc.

* Was Responsible for Backup/recovery strategy of all windows based

servers. Planned and implemented fault tolerance and strategies for

backup and restoring files on the network using different media

devices like tape drives, compact disk and additional hard disk etc.

* Vendor Management - Build strong relationship with new / existing

vendors to get good support and pricing. Selected and recommended the

right product and the source at the appropriate price range for the

business user.

* Support & Training - Provided necessary help / assistance to IT

Helpdesk / Telecom Support Personal to resolve day-to-day issues

* Implemented and Managed Symantec Antivirus console

* Installed and configured 40 new servers at client location with win

2003 Operating System and their required Applications. Configured the

Security Policies /group policies and changing the registry to meet

the required security for the Organization

* Thin client integration of core network architecture, management

servers, and device configuration within Wyse and HP platforms.

* VMWare ESX and Citrix XenServer virtual server infrastructure

architecture and deployment. Virtualization at the OS level is the

fundamental building block in which my deployments rely upon.

Utilizing my experience and industry best practice I provide a

resilient, highly available infrastructure

* Develop process and procedures to integrate operations group to

service and maintain virtual infrastructure upon completion and hand

off from Consulting. Training and knowledge transfer with multiple

facets of the IT support organization prior to the completion of my

engagement.

Education: Bachelors of Science

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