Customer Service Quality Control

e:mail: ***********@*****.*** Res. (***) ***-

***7

Sandra M. Gorgulho San Jose, CA

Cell: 408-***-****

Objective:

Seeking a challenging and responsible position as a Sr. Buyer where my

strengths in efficiency with various systems and material knowledge in a

contract-manufacturing environment and or government procurement

environment, policies, procedures, and regulations may be utilized,

demonstrate my comprehensive experience in procurement.

QUALIFICATIONS SUMMARY:

Comprehensive experience in procurement, negotiations and product sourcing,

as well as customer service, project management and accounting. Negotiate

with suppliers to resolve problems and form solid customer/vendor

relationships; work extensively with engineers, quality control managers

and administrative staff.

AREAS OF STRENGTH :

Skilled in quoting, cost reduction, process improvement, scheduling and job

expediting, as well as vendor relations, inventory control, problem

identification and resolution. Proven ability to develop efficient

processes and procedures, and establish MRP and JIT procedures; read and

interpret engineering blueprints and drawings.

Knowledge of government procurement policies, procedures, and regulations

Proficient in Windows systems and MS Office, including MS Excel, MS Word,

OMAR, MAS II, Oracle 11i and SAP.

EMPLOYMENT HISTORY :

NASA Ames Research Center: Moffett Field, CA 5/6/13 to Present: Close Out

Contracts Specialist

Perform Contract Closeout. Duties include activities associated with

closeout of Federal Contracts, Purchase Orders, Grants, Cost Reimbursement

Contracts, Interagency Agreements, Cooperative Agreements. Knowledge of FAR

regulations. Strong verbal and written communications skills

Identifies and tracks closeout activities related to Federal contracts,

subcontracts, consultant agreements, and purchase orders. Collaborate with

teams to ensure the coordination of closeout activities. Gather data and

creates reports that analyze statistics on closeout activities; oversee the

maintenance of the Closeout Tracker. Understand and apply Federal

requirements, and company policies and procedures to achieve closeout

activities. Ensure compliance with contract closeout provisions. Resolve

and address complex issues related to closeout activities. Perform closeout

activities; Review complex Closeout documents prepared by analysts before

submission to the Government. Collaborate with various functional teams and

the Government when required to coordinate activities and ensure deadlines

are met. Perform on the job-related duties as assigned. Coordinate quick

closeouts with management and stakeholders as needed. Provide insight on

team processes with a focus on quality improvements and efficiencies of

tasks completions; Resolves complex issues and problems. Perform research

and data gathering in order to determine if a contract is ready for

closeout. Apply all Federal requirements, and firm's policies and

procedures to achieve file maintenance and closeout activities. SAP

Space Systems/Loral, Palo Alto, CA 12/2009 to 4/27/13: Buyer/SCA

Prepare quote packages then review competitive bids for commodities and

services offered by suppliers and prepare comparative analyses of such

factors as cost, delivery schedule, quality and past performance. Assist in

the preparation of relatively complex subcontract specifications,

statements of work, and coordinate terms and conditions for the procurement

of materials, equipment, subsystems, and services. Interact with the IT

department and other organizations in support of computer related equipment

and services. Place orders on daily customer requests mostly on IT/IS

products, software and license agreements, hardware, drafting services.

Work on accounting issues and receiving issues.

Palm, Inc.: San Jose, CA 8/2008 to 2/2009: Sr. Reverse Logistics Buyer

Review and process purchase requests to support Palm's Reverse Logistics

repair and parts distribution business. Review, process and issue purchase

orders, communicate via phone and email with personnel, partners, suppliers

and transportation carriers effectively to ensure timely processing of

purchase requests and purchase orders and on time delivery of purchased

material. Ensure purchase requests and purchase orders are in accordance

with corporate finance and procurement policies, procedures and control

systems, update excel spread sheets daily, provide input and feedback on

supplier performance for quality, on time delivery and cost

competitiveness. SAP and AGILE. (Contract Position)

Flextronics: San Jose, CA 7/2007 to 7/2008: Senior NPI Project Buyer

Responsible for sourcing all commodities. Work closely with Planning,

Engineering, and Program Management.

Place orders, Quote all parts using approved Customer AVL supplier list,

run and act on messages initiated by MRP such as pull in, push out, reduce

or cancel existing orders. NPI team buying for projects. Work closely with

projects (LSI). Team Leader responsible for 2 buyers in Mexico.

Coordinate revision or ECOs with suppliers to efficiently manage change

orders on open orders. Expedite critical components. Baan IV, and AGILE.

Sanmina-SCI: Fremont, CA 4/2006 to 6/2007: Senior NPI Buyer

Worked closely with internal Engineering teams to resolve customer related

document issues for New Products.

Responsible for sourcing all commodities. Gather all quotes using the

approved Customer AVL supplier list, listing quotes on Excel Spread sheets.

Work closely with Planning, Engineering, and Program Management.

Place orders, run and act on messages initiated by MRP such as pull in,

push out, reduce or cancel existing orders. NPI team buying for projects.

Work closely with projects (Cisco, Engineeo, Juniper, Sun, & Solectron)

Coordinate revision or ECOs with suppliers to efficiently manage change

orders on open orders. Expedite critical components. Oracle 11i

Fine Pitch Tech Inc. /Solectron: Fremont, CA 4/2005 - 11/2005 : Senior NPI

Commodity Buyer

Transferred to Solectron Inc., Milpitas, CA 11/2005 to 4/2006

Responsible for sourcing components such as: leads, resistors, capacitors,

diodes ECT

Quoteing using the approved Customer AVL supplier list Place orders, run

and act on messages initiated by MRP such as pull in, push out, reduce or

cancel existing orders. NPI team buying for projects.

Coordinate revision or ECOs with suppliers to efficiently manage change

orders on open orders. Expedite critical components. Infomacs system, Baan

system

(Contract position)

Northrop Grumman Corp: San Jose, CA Buyer/Quote Specialist

Prepare Quote packages from spread sheets and BOM's included drawing

packages. Gathered all quotes and use Excel Spread sheets. Reviewed all

quotes for pricing and delivery, supplier visits for capacity issues.

Excellent supplier repore.

Responsible for gathering pricing and delivery for proposal efforts. Place

orders on weekly MRP run and act on messages initiated by MRP or the

planner such as pull in, push out, reduce or cancel existing orders. Worked

on gathering pricing for major program. Coordinate revision or ECOs with

suppliers to efficiently manage change orders on open orders.

Knowledge of government procurement policies, procedures, and regulations.

Expedite critical components. SAP system

(Contract position)

Intevac, Santa Clara: CA Senior Buyer

Prepare Quote packages quotes using the approved Customer AVL supplier

list. Responsible for sourcing electro-mechanical components such as:

hardware, hose assemblies, wiring harnesses, cables, etc. .Place orders on

weekly MRP run and act on messages initiated by MRP such as pull in, push

out, reduce or cancel existing orders. Interact with the IT department in

support of computer related equipment and services. Coordinate revision or

ECOs with suppliers to efficiently manage change orders on open orders.

Expedite critical components to minimize disruptions in the manufacturing

flow. (Contract position)

United Defense, LP-Ground Systems Division: Santa Clara, Ca.

Buyer/Planner

Prepare Quote packages for competitive bids Sourced and planned cost-

effective purchasing of hardware, hose assemblies, wiring harnesses,

automotive parts, electrical and clamps commodity type purchase orders to

Military Standards Specifications in support of production needs at two

facility locations. Determine material requirements and incorporate

Engineering design changes into purchased and manufactured processes.

Request price and delivery information, issue and revise purchase orders

according to FAR.

Knowledge of government procurement policies, procedures, and regulations.

Managed and resolved accounting and discrepant material issues.

. Reached 97% on-time delivery and quality goals on all assigned

commodities.

. Streamlined the transition from a legacy MRP system to a new one as a

team member.

. Anticipated and resolved issues that prevented potential production

shortages.

Senior Production Control Purchasing Planner

Analyzed overdue, pending, cycle count and vendor count discrepancies in

MRP. Planned, analyzed and scheduled raw materials, hardware and wiring

harnesses

for production needs, and well as on-hand spare inventory. Forecast

potential shortages

or excess inventory and took appropriate action that maintained correct

inventory levels.

Ensured on-time supply of parts to the manufacturing floor and military

depots.

Various Positions held at United Defense/FMC.

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