Customer Service Software
Resume:
JEFFREY MORRIS, A+, Network+, Security+
Myrtle Beach, SC 29588
IT ANALYST
Jeffrey Morris brings a comprehensive and discipline mindset to all things relating to the position of an IT Analyst.
Jeffrey looks forwarding to bringing 3+ years o f experience in working knowledge base in PC and network information systems.
(Core Qualifications) Specific Areas of Knowledge, Insight, and Experience
Teachable…Practical…Dependable…Discipline…Inquisitive…Patient…Loyal…Persistent…Learner…Analytical…
PC Doctor, Hard Drive Diagnostics WINS, DNS, FTP
Cisco Routers and Switches Active Directory
Windows Server 2003/2008 Vista, Windows 7
Windows XP Professional Microsoft Office
VMware Virtual Server Hardware/Software Maintenance
Software Configuration and Management Configure/Troubleshoot/Baseline
I. Continuing Education
2013: Conference: Techno Security & Investigations- Nuix
2013: Conference: Mobile Forensics World- Cellebrite
2013: Conference: New South Digital Marketing
2012: 23rd Annual ACFE Fraud Conference & Exhibition
II. Certifications
Cellebrite: UFED Touch Logical and Ultimate - mobile forensics
ISACA: CISA (candidate pass exam in 2012) - IT Audit
CompTIA: A+, Network+, Security+
III. Education
HORRY-GEORGETOWN TECHNICAL COLLEGE, Conway, South Carolina
Certificate: NETWORKING-–33hrs (2010)
Certificate: MICROSOFT CERTIFIED PROFESSIONAL--15hrs (2009)
Cisco Networking Academy Alumni
COASTAL CAROLINA UNIVERSITY, Conway, South Carolina
Bachelor and Science in Business Administration; Accounting-CPA track (2008)
Bachelor and Science in Business Administration; Marketing, Management (2004)
Related Coursework 30hrs Accounting 150 Total Hours
Highlights of Professional Experiences / Accomplishments
Shore To Greens-Property Management
2010-Present
Accounting/Computer Helpdesk
Obtains reviews and analyzes property lease agreements, including: review of new leases, amendments, modifications, renewals, and termination agreements and set
up of the economics of each contract in the accounting system to record appropriate revenues, straight -line rent adjustments and receivables for the life of the lease.
Calculates operating expense reimbursement billings (estimates, reconciliations, and year -end accruals) for specific properties, taking into consideration budgets,
adjusting for occupancy, accruals, and for specific tenant exclusions and other clauses.
Perform routine network operations to include desktop troubleshooting and support, account administratio n, tape backup, and hardware and software upgrades.
Prepares property-level entries, reconciliations and reports: i.e., balance sheet account reconciliations, occupancy statistics, terminations/e arly move-outs.
Determination of monthly revenue and expense accruals based on an analysis of trends, timing and the general ledgers of assigned buildings.
Assist in the installation and maintenance of additional computer hardware, software and network peripherals.
Updates related systems for new leases, including budgetary system and operating expense billing system.
Maintains tenant ledgers, including making manual tenant ledger adjustments.
SANS 20 Critical Controls Checklist
Island Vista, Myrt le Beach, South Carolina
Night Auditor
2000-Present
Monitor financial transactions for a $15 million condo -hotel.
Complete daily routine of records and reports accurately within designated timelines.
Identify financial (average daily revenue of $800,000) and system discr epancies and resolve according to level of responsibility.
Forward reports (20+) promptly to the appropriate person(s)/ departments.
Lumina Mortgage, North Myrtle Beach, South Carolina
Mortgage Originator (Full-Time)
2005-2007
Invested personal funds of $3,500 to implement self-development program to advance learning curve in regards to the financial mortgage industry
with software programs and educational tools as The Mortgage Coach; Certified Mortgage Planning Specialist; The Mortgage Mark et Guide.
Able to originate a broad spectrum of mortgage products including but not limited to governmental, conventional, jumbo, and s ubprime.
Monthly funding of $950,000; average loan of $185,000.
Comprehensive knowledge of the mortgage industry and loan struct uring.
Summary of Qualifications
Ability to meet IAT Level II certification as prescribed by DoD 8750.01.
Broad understanding of and ability to apply IT audit assurance (COBIT) standards, guidelines, and principles adherent to ISACA and NIST.
13 years hospitality and excellent customer service.
3+ years technical writing skills and experience.
3+ years PC related hardware and software diagnostics and repairs.
Strong aptitude to learn and continual learning.
Willingness to relocate / travel.
Contact this candidate