Engineer Management

Laura Lyonnais

*****.********@*****.*** . 571-***-**** (mobile) .

linkedin.com/in/laurahlyonnais

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Technical Platforms

Web/Application Servers: Apache HTTP Server, Apache Tomcat 7, Sun One Web

6.0, Sun One LDAP 5.2, WebLogic 8.1

Software/Apps: Concrete5, Adobe CQ5, WordPress, Vignette Application Suite

7.3; BEA Aqualogic Suite 6.0; Documentum 4.2.6; Oracle Internet Application

Server Suite 10g

Database: Oracle 11g, MySQL, MS SQL Server, MongoDB

Platforms: Windows, Red Hat Enterprise Linux, Sun Solaris 8

Professional Experience

Applications Architect N.E.W., Sterling VA Aug 2011 -

Present

. Responsible for architecting, implementing, and integrating enterprise

web content management systems including Concrete5 and Adobe CQ5

hosted on virtual machines on Linux based systems

. Develop and deploy proxy configurations on Apache HTTP proxy servers

to support Productassist.com's customer care portals, Repair.com,

ServiceBench.com, and N.E.W.'s company website

. Coordinate and oversee application upgrades such as JIRA and

Confluence with the integration of Active MQ and custom plugins,

Concrete5 from version 5.4.2. to 5.5.2, and Adobe CQ5 from version 5.4

to 5.6 including the integration of LDAP and MongoDB

. Developed and maintained bash shell scripts for code deployments,

garbage collection, content backups, rotating log files, and synching

file systems.

. Architected the supporting infrastructure and integrated all

components to successfully launch Repair.com within the defined

schedule time frame

. Train, mentor, and manage offshore technical resources primarily

dedicated to code deployments and technical support

Senior Consultant Deloitte Consulting, Rosslyn VA May 2010 -

Aug 2011

. Provided IT strategy, systems integration, and program management

support to Federal Government agencies and Commercial clients

. Supported Program Management Office (PMO) with planning and

development efforts for modernization of IRS CADE (Customer Account

Data Engine) system

. Attended Adobe CQ5 training to broaden expertise with the intent to

provide SME support for commercial portal projects

. Led source selection for CMS suites for large commercial retail client

through functional and interoperability testing with each product;

Provided results and recommendation based on how each product met

client's requirements

. Participated in customer life cycle and strategy working group;

provided guidelines and recommendations on CMS trends while guarding

against premature obsolescence

Sr. Applications Engineer DSG Systems, Herndon, VA May 2009 -

May 2010

Client: National Business Agency (DOI), Contract

. Led Cloud Initiative Project securing and deploying MySQL

installations and configurations to support LAMP web servers

. Led the team responsible for implementing Oracle application patches

and Oracle software upgrades for the Enterprise intranet portal of the

Office of Personnel Management (OPM)

. Maintained Oracle patching schedules for the Portal servers in

Development, Staging/Test and Production environments

. Responsible for the development and build-out of Staging/Test

environment that consisted of Apache Proxy Servers and Oracle

Application servers with an Oracle Database backend on Linux (RHEL)

platform

. Managed upgrades and configurations for Oracle Application Servers

(application and infrastructure server farm) for the Test and

Production environments

. Managed web content deployments and code deployments for Enterprise

Human Resources Integration (EHRI) site

. Developed Test Plans based on customer requirements and business needs

. Standardized client documentation for database applications and system

operations using ITIL processes

. Managed system patch schedules and system backups (File-System and

Databases)

Sr. Portal Architect DPM Technologies, McLean, VA Feb 2008 -

Apr 2009

Client: Consultative Group to Assist the Poor and Microfinance Gateway,

Contract

. Evaluated client environment and provided recommendations on

architecture, implementation and configuration to redesign the

internet site for World Bank subsidiary CGAP and MFG

. Designed and created development, testing/staging, and production

Windows Server 2003 environments to support CGAP initiatives

. Installed and integrated Apache Web Server, Apache Tomcat, Vignette

Portal 7.3, Collaboration 7.2, Autonomy, Community Services, MS SQL

Server Databases, and WordPress (CGAP and MFG Blogs) with MySQL

Database backend

. Managed Development Team for software implementations, code

integrations for Java based systems, and deployment schedules

. Managed System Administration team which provided scheduled updates

and system backups (File-System and Databases)

. Collaborated with Business and Development Teams throughout software

development lifecycle, providing business requirements analysis,

portal and collaboration application design, site and code development

for multiple language sites, software and code validation

. Developed standardized documentation for code implementations,

configuration management, system operations, and training for CGAP and

MFG

Sr. Systems Engineer Sprint Nextel, Herndon, VA Feb 2003 -

Dec 2007

. Responsible for implementation and administration of all components of

i-Connect, Sprint Nextel's corporate intranet portal. This consisted

of Vignette Application Portal, Vignette Content Management, Vignette

Business Collaboration Services, Vignette Dialog, Documentum,

Interwoven, BEA WebLogic Server, Sun One Web Server and Oracle, in a

highly available (clustered) Sun Solaris environment with 80,000+

users

. Developed and managed a process for planned production rollouts,

emergency application fixes, cold backups and code implementations.

. Trained new team members on VAP, VCM and i-Connect User Provisioning

. Team lead for Sun One Web server/WebLogic App server administration

. Led the production conversion effort for the entire i-Connect product

stack to Clustered Sun One LDAP 5.2 in order to improve performance

and reliability of the entire portal

o Received corporate award from the portal business sponsor due to

the expeditious and issue-free conversion

. Spearheaded the Vignette portal upgrade from 4.5.1 to 7.2.2. As the

Team Lead, coordinated with development teams to implement a parallel

solution and integrate proprietary Sprint content into both test and

production environments. Provided application customization for

different business units and troubleshooting and resolution of all

production portal related issues

o Received corporate award from the portal business sponsor for

the expeditious and issue-free implementation, upgrade and

conversion.

. Led the production integration effort, extensively interacting with

the Development Team, for the new CMS, Interwoven, with VAP

o Received Sprint Excellence Award for maintaining Sprint values

of high quality and excellence as well as the successful

deployment of the project.

Sr. Systems Engineer Cable & Wireless, Reston, VA May 1999- Sep

2002

. Responsible for insuring that the global Intranet Content Management

System (Microsoft CMS2001) was available to all 12,000 C&W staff.

This included tuning the web server, application and database servers;

production updates; access and performance issues and insuring a

global training environment was available

. Responsible for managing, developing, and operationally supporting

global metrics and reporting on utilization statistics for both the

Cable and Wireless global Intranet environment, as well as the

Internet (www.CW.com) environment.

. Managed and coordinated reporting environments in the US and UK as

part of a 'virtual global team'

. Worked alongside other team members in the development process and

integration of reporting functionality with the CMS environments both

for the Intranet (World) and Internet (CW.com)

. Responsible for designing, developing and maintaining Intranet sites

for the US, UK, Europe and Japanese business units

. Served as direct point-of-contact to the user community in determining

the best technologies to apply in support of their business

requirements

. Designed web sites and applications using active server pages (ASP)

and Cold Fusion

. Participated in the implementation and management of leading edge

technologies such as Content Management Systems (CMS) using Microsoft

CMS2001

Education

B.S., Decision Sciences and Management Information Systems

George Mason University Fairfax, VA, 2002

Professional Training

Adobe CQ Developer and System Administration 5.3, 2011

Splunk Administration 3.3, 2008

Vignette 7.2.2 Portal Administration, 2006

Vignette 7.3 Content Administration, 2004

Vignette 7.3 System Administration, 2004

Vignette 4.5.1 Portal Administration, 2003

Enterprise Web Development with Active Server Pages, 2001

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