Project Manager Sales
Resume:
Sonya Jones• ab9nij@r.postjobfree.com • 334-***-****
Education
M.B.A. Accounting University of Phoenix
B.S. Business Administration (Banking and Finance) University of Southern Mississippi
Employment History
Von Maur 04/13 – Present Department Manager
Von Maur 03/13 – 04/13 Sales Associate
Live Ops 03/11 – 03/13 Customer Representative
Change Stride 11/10 – Present Business Administrator
Nordstrom 08/07 – 09/08 Sales Associate
Premium Choice 05/04 – 11/10 Project Manager
Areas of Expertise
• GAAP • Strategic Plan Development
• •
Defense Contract Audit Agency (DCAA) audits Requirements Analysis
• •
Data Gathering and Analysis Task Management and Tracking
• •
Federal Acquisition Regulation Organizational Analysis (SWOTs)
• •
Financial Analysis and Budget Execution Sensitivity Analysis
• •
Planning and Execution Forecasting
• •
Pro Forma Development Microsoft Suite: Excel, PPT, Word
Experience Summary
Sonya is a results oriented leader with 11+ years of experience providing cost analysis, program analysis and
business finance support. She specializes in the analysis of complex data, translating that data into concise,
credible and actionable information allowing effective and timely decisions. She has supported the development
of start up businesses conducting market analysis, cost analysis and strategic plan development to build business
cases. In support of organizations operating in the Federal sector, she has developed and conducted audit
readiness plans and analysis of Federal Acquisition Regulations.
Experience
Von Maur Livonia, Mi Department Manager
04/2013 – Present: Lead the operations and sales for the Contemporary Department. Responsible for the profit,
loss and growth of the department.
• Supervise department personnel
• Establish goals for the department
• Attend weekly sales meetings
• Conduct strategic development
• Provide training to colleagues working under my leadership
Von Maur Livonia, Mi Sales Associate
Sonya Jones• ab9nij@r.postjobfree.com • 334-***-****
03/2013 - 04/2013: Sales Associate shoe department. Market and sell various shoe types to meet customer
needs.
• Led the department in sales
• Exceeded sales goals for the department
• Developed customer relationships who became return customers
• Handpicked by the Store Manager to become the Contemporary Department Manager
Live Ops Northville, MI Customer Service Representative
03/2011-03/2013: Serves as a customer care representative for inbound customers of multiple clients to include
Allstate Insurance, AAA, and others.
• Provide insurance program reviews and audits involving sensitive client information, recommendations,
and pro-active marketing.
• I maintain operational security (op sec) of personally identifiable information (PII).
• Perform data gathering and analysis and apply knowledge of program policies, procedures, and
requirements to plan and carry out various functions, ensuring program compliance.
Change Stride L.L.C. Northville, MI Business Administrator
11/2010 – Present: Develop responsible requirements analysis using interviews, document analysis, business
process descriptions, business analysis, and task and workflow analysis.
• Developed organizational procedures to insure compliance for time cards, accounting system
configuration and development of accounting policies.
• Developed and implemented an audit readiness plan in preparation of a DCAA/DCMA contract audit
• Conducted Strength Weakness Opportunities and Threats (SWOT) analysis to raise awareness of key
points of the strategic plan.
Premium Choice L.L.C. Enterprise, AL Project Manager
05/2004 – 11/2010: Conduct planning and cost analysis for real estate construction and remodeling projects.
• Managed sub contractor adherence and work completion evaluations.
• Develop project budget and perform execution tracking.
Nordstrom Novi, MI Sales Associate
08/2007-09/2008: Provide customer assistance, solutions and recommendations to clients during purchases.
Performed studies on product quality through personal trials
• Used specific product calculation software to audit the use of proper labels, stickers and discounts.
• Selected by senior management to be a section training lead.
• Conducted employee training for new and existing associates on system use, transactional functions, and
techniques to reduce customer transaction time.
U.S. Army Family Readiness Group (FRG) Enterprise, AL Volunteer
05/2002 – 06/2007: As the spouse of a U.S. Army service member planned and conducted events to build
camaraderie and cohesiveness among fellow service member families. Developed programs to address mutual
concerns reference benefits, training, deployments and welfare of service member families.
Sonya Jones• ab9nij@r.postjobfree.com • 334-***-****
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