Customer Service High School

Location:

Posted:

August 01, 2013

ISRAEL MANZO

East Elmhurst, NY 11370 I *********@*******.***

OBJECT IVE: To obtain an entry-level position in the information technology field

E DUCAT ION

Associates in Applied Science (AAS) J une 2013

Computer Information Systems

Concentration: Computer programming

B ramsonORT College, Forest H ills, NY

Jose Maria Egas High School February 1996

Guayaquil, Ecuador

SKILLS

• Familiar with Computer language (i.e. HTM L, CSS, PHP, & Visual Studio), Oracle VM,

V MWare

• Proficient in MS Word, MS Excel, MS Power Point, & In ternet

• Excellent verbal and wr it ten skills

• Outstanding organization skills

• Ability to mult i-task and work in a high pressure environment and meet deadlines

• Bilingual English/Spanish

P ROFESSIONAL EXPER IENCE

Stock Logistics Supervisor 2006 – Present

Century 21 Department Store, New York, New York, 10011

• Supervise and coordinate activities of workers concerned with receiving/shipping, storing,

i nventorying, pricing, labeling/ticketing and displaying merchandise

• Assist with inventories

• Keep t rack of available merchandise and maintain records

• Provide customer service as needed

• Communicate with warehouse managers and corporate buyers as needed

Stock Logistics Clerk 2003 – 2006

Century 21 Department Store, New York, New York, 10011

• Packed/unpacked, stored, ticketed/labeled, priced, and displayed merchandise at store

• Shipped merchandise to other stores/warehouse as required

R eception/Front Desk 2001 - 2003

Sol de Oriente Hotel, Guayaquil, Ecuador

• Provided customer service, booked reservations, and served as a cashier and night auditor

F ront desk 1996 - 2001

L as Americas Hotel, Guayaquil, Ecuador

• Provided customer service, booked reservations, served as a cashier and performed

administrative duties as needed