Management Project
Resume:
PETER C. PANTON
**** ******** ****** ********, **
11210
***********@*****.***
PROFESSIONAL EXPERIENCE
BNY Mellon - Asset Servicing New
York, NY 10/2012-Present
Vice President - Business Analyst
. Lead the definition of program scope and objectives for key functional
areas across business, operations, and technology stakeholders as
appropriate to thoroughly understand, design, and implement change
management processes, UAT testing within business applications in
conjunction with PMO.
. Provide ownership and resolution of application production and change
management incidents via Jira, while providing weekly and monthly KPI
metrics reflecting performance measurements to stakeholders (PMO &
Senior Management).
. Participate in service operational reviews, ensuring SLA, KPI and
other data/information is provided to assist with such reviews.
. Analyze change management requirements, business requirements,
functional requirements, monitor project progress, mange issues and
risks using RAID logs, identify potential roadblocks focusing on
delivering strategic and continuous improvement projects.
. Develop and maintain standard support procedures and other
documentation as required.
. Perform medium and large-scale mission critical projects with minimal
guidance for business applications for front office and middle office
groups regarding product set ups and adherence to operational risk and
compliance guidelines.
. Work across multiple global internal and often external business and
technology groups on strategic projects, Manage from initial
strategy/planning and scope definition through to development,
training and implementation of the solution.
. Provide business systems application support to banking staff,
inclusive of investor services, fund accounting, compliance, legal,
client relationship mgmt and middle office teams.
HSBC - Asset Servicing
New York, NY 06/2011-10/2012
Assistant Vice President - Business Analyst
. Provided front office and middle office support to internal business
partners' infrastructure as it relates to business applications, UAT
and troubleshoot production related issues centered on client
products.
. Identified system work around and/or change management opportunities
to establish permanent solutions to improve workflow and processes for
business systems, while utilizing KPI metrics, Jira and dashboard
system to track performance measurement.
. Performed data analysis and management during system
upgrade/migrations.
. Assisted with monthly data analysis for existing reports and
identifying iteration metrics.
. Primary conduit between business partners (Client Services &
Accounting), PMO and IT teams to ensure technology solutions and
products are developed and delivered that meets the needs of the
business units.
. Liaised with business partners in the development of requirement
strategy, direction, scope and priorities in partnership with project
and technology teams to meet deadlines and guidelines.
. Interact with business partners to create test cases based on Business
Requirement and Functional Documents for business applications.
. Prioritized outstanding defects and system problems with vendor to
ensure accuracy and deadlines are met.
. Participated in business application change request meetings (virtual
and in-person) with IT, Project and Product Management teams to
produce RFPs.
. Assisted in discrepancy remediation of income statement, cash ledger,
realized gains/losses, trial balance, general ledger and statement of
net assets/operations reports inclusive but not limited to defect
testing and format redesign for local tax group within business
applications.
. Interacted with IT partners (Service and Software Delivery) to ensure
the needs of the business are met, while at the same time,
understanding complex technical and non-technical ideas and their
implications.
. Participated in meetings with global business analysts regarding
global projects to discuss and arrange integration test plans, which
are utilized by business partners and the development teams for
performing detailed testing on business applications.
Morgan Stanley - Asset Servicing
Purchase, NY 09/2007 - 06/2011
Senior Investor Relations Associate - Team Leader
. Participate in local and globally UAT testing, training,
implementation, and support of change management initiatives on large
to extra-large, extremely complex technical and non-technical
projects.
. Identified system enhancements that reduce operational risk, create
efficiency and / or improve customer satisfaction.
. Accountable for client on-boarding new client relationships and
opening new investor accounts ensuring OFAC compliance with the fund
documentation, anti-money laundering requirements, know your customer
(KYC), statutory regulations, and company policies and procedures.
. Acted as a primary point of contact for Hedge and Private Equity fund
managers with tax, accounting, and legal team and fund investors.
Handle large volumes of transactions, cash movements and various
reconciliations.
. Supervised and reviewed the work of others as well as train and mentor
less- experienced team members.
BNP Paribas - Equity/Credit Derivatives Trade Ops New York, NY 10/2006
- 09/2007
Middle Office Trade Operations Analyst
. Effectively conducted daily reconciliation of trade discrepancies of
fixed income, equity derivatives and cash positions utilizing
proprietary trade booking system murex to ensure accurate reporting
and resolution of trade breaks, while working closely with front
office and middle office counter parties such as International
Clearing (Clearers), Equity Derivatives Middle and Front Office
Support, tax, accounting and ALM Trade Operations group (OMR).
. Conducted Monthly P&L on trading portfolios, pricing variances, equity
and credit derivatives and mutual-fund dividend postings via Murex
system for the Head of Exotic trade desk.
Pershing - Prime Brokerage Jersey
City, NJ 07/2002-10/2006
Client Investor Relations Analyst
. Successfully managed all client inquiries concerning their account,
including reporting, P&L, reorg, margin, dividend issues, transfers,
adhoc inquiries, while coordinating issue resolution with the
appropriate units within the firm.
. Served as the centralized point of contact for assigned registered
investment advisors and hedge funds.
. Performed a preliminary OFAC review to ensure accuracy and
completeness of KYC account documents, while coordinating the
collection of all AML documentation needed to establish the prime
brokerage account, including new account forms, margin, offering
memorandum.
Education
UNIVERSITY OF PHOENIX- JERSEY CITY, NJ
Master of Business Administration (MBA) in Global Management, 2006
DOWLING COLLEGE - NEW YORK, NY
Bachelor of Business Administration (BBA) in Finance, 2002
Skills
Core Competencies:
Project Plans . SQL . Client Relationship Management . Vendor Management.
Strategic Planning . Business System Implementations . Data Management .
Proof of Concepts . IT System Audits . Project Management . Key Performance
Indicator Metrics . Referential Data. Agile . Waterfall . Process Re-
engineering . Problem Identification and Resolution . SLA . RAID logs.
SDLC . Gap Analysis . Cost/Benefit Analysis . UAT . Change Management .
Quality Center . Functional Requirements . Business Requirements . Test
Plans .MS Project . Visio .JIRA . Sharepoint
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