Engineer High School

Jeremiah R. Tidmore

Phone: 580-***-****

Email: ab9nco@r.postjobfree.com

Work Experience

Network Engineer, The Chickasaw Nation

Aug 2011 to Present

Act as lead voice engineer for The Chickasaw Nation. Duties entail:

• Design, build and support CUCM cluster with ~5000 voice end-points.

• Design, build and support CER cluster from initial install.

• Define and modify dial plans as needed.

• Design and develop a software system to provide automated call reporting.

• Design and develop multiple software tools using the CUCM AXL to assist in supporting

CUCM registered phones.

• Identify voice needs within organization. Design solutions that align with the department's long

term goals, and plan implementations.

• Troubleshoot voice related issues, and if needed work directly with carriers for resolution.

• Identify IOS with the most appropriate voice feature set and ensure all voice gateways are

using the selected code level.

Develop and manage a Cisco wireless environment containing over 400 APs. Duties entail:

• Plan and map initial wireless installations at a variety of new facilities.

• Create heat maps to identify poor coverage areas.

• Troubleshoot wireless connectivity issues.

• Create appropriate monitoring profiles within Cisco WCS/LMS.

Support a Cisco environment of approximately 2000 infrastructure devices. Duties entail:

• Perform daily maintenance and configuration of Cisco ISE cluster.

• Configure and maintain network monitoring and alerting software including Solarwinds Orion,

and Cisco LMS.

• Schedule and perform IOS upgrades.

• Perform hardware upgrades and replace faulty hardware.

• Manage end of life hardware replacements when needed.

Provide data and voice services to a diverse set of facilities including:

• Over a dozen gaming facilities, as well as the world's second largest casino.

• Multiple 50,000+ sqft medical facilities, including a 370,000 hospital.

• Governmental offices, administrative offices, community centers, senior sites, child care

facilities, etc.

Snr. Network Administrator, Wal-Mart Inc.

Jan 2007 to Aug 2011

Discovery, monitoring, alerting, and configuring management of 200k+ network infrastructure

devices.

• Identify key indicators of reoccurring issues, and use indicators to build alerts.

• Develop independent device discovery system for finding and identifying network devices.

• Perform quarterly password changes for login, snmp, and chap credentials on ALL 200k

devices.

Extensive use of network management protocols such as SNMP, CDP, and LLDP.

Automation of repetitive engineering tasks via Perl and shell scripting.

• Basic config generation.

• Data collection from devices.

• Identification of basic layer 2 topology.

Maintenance and debugging of existing network management systems.

Review of third-party network management software products.

Plan and maintain long-term network management projects.

Work with international markets to establish best practices for monitoring, alerting, and network

configuration changes.

• Periodic meetings with European and Japanese IT departments.

• General training on existing management suite.

• Collection of regional business requirements.

Design, implementation, and maintenance of a high availability MySQL database cluster.

• Circular Replicating Masters.

• Multiple read-only slaves.

• Data-block replication of localized file systems for <3 second failover times.

Administration of a variety of unix and linux-based servers.

• Redhat, Ubuntu, SUSE

• HPUX, AIX

Configuration and Implementation of multiple Apache web servers.

Summer Intern, Wal-Mart Inc.

May 2006 to July 2006

May 2005 to July 2005

Gain experience in corporate change procedures by creating and implementing multiple system

changes.

Work closely with Network Engineering teams to gather task requirements, and project status.

Advanced report creation and short-term software development tasks.

Lab Technician, East Central University (Computer Science Dept.)

Jan 2004 to May 2005

Manage and maintain system backups.

Provide basic technical support to end users.

Monitor system activity and manage user system utilization as needed.

Education

Bachelor of Science – December 2006

East Central University, Ada, OK

Major: Computer Science Minor: Theatre Arts

High School Diploma – May 2002

Valliant High School, Valliant, OK

Skills & Key Experience

Cisco Networking: CCNA & CCNA Voice Certified

•

Cisco IOS Routers & Switches

•

Cisco Voice: CUCM, CER, UCCX, Unity, VG204-VG248

•

Voice Protocols: MGCP, SCCP, SIP, t30 (faxing), ISDN Q931

•

Cisco Nexus 7ks, 5ks, and 2ks.

•

Nexus related concepts: Fiber Channel, FCOE, vPC, vdc.

•

Cisco UCS Series Servers

•

Basic VMWare (ESX and vCenter) Administration

• Structured IT Operations: ITILv3 Foundations Certified

• Automation, Reporting, and Data collection software development.

• Adept understanding of SNMP usage, functionality, and limitations.

• In-depth understanding of database and software communication.

References available upon request.

Contact this candidate