Customer Service High School

[Phone number]•[E-mail address]

[Your Name]

**** ********* **, ********, ** 43232•614-***-****•************@*****.***

Kia Richmond-Johnson

Objective

A steady career that I can grow up within the company

Experience

05/13/2013- current

Asenca Group Pataskala, OH

Merchandise Processor

Pick, Pack, Push merchandise off conveyor belt into correct boxes

While maintaining accuracy and Productivity of 100 percent

Keeping up hospitality and housekeeping

08/14/2011-01/05/2013

Gap direct Inc Groveport, OH

Merchandise Processor

Provide superior customer service via distribution in inventory control, picking, packing, shipping, quality

assurance, receiving, replenishment, returns/refurbishment, & transfers

Process high volume of customer orders, merchandise, and packages in fast-paced environment

Meet production standards by completing the merchandise/order processing function with accuracy and

efficiency

02/15/2010-06/30/2011

Affinion Group Westerville, OH

Retention Specialist

Answer incoming telephone calls regarding client specific rewards programs

Ensure that all applicable procedures are followed regarding product and specific client information

Maintain sales goals for retention and cross sell opportunities

09/20/2008-04/17/2010

H&R Block Columbus, OH

Tax professional

Conducting tax interviews with clients

Increasing retention of all clients

Actively participated in local marketing

Education

09/1/2004-06/08/2008

Independence High School Columbus, OH

Diploma

College preportory

References

References are available on request.

Contact this candidate