Assistant Medical

Jacqueline James

**** *** ** *** ***-***

Kennesaw,Georgia 30152

404-***-****/*********@*****.***

Paralegal/Collector

Confident, articulate and results - oriented legal support professional

offering a strong foundation of education and experience. Creative and

enthusiastic with a proven record of success in prioritizing and processing

heavy workflow without supervision. Superior organization and communication

skills, committed to personal and professional growth.

Work History

Law Offices of Frederick J. Hanna & Associates P.C.

Marietta, GA

Collector

05/02/2005-09/25/2007

. Located customers to collect installments, overdue accounts, damage

claims, and non-payable checks.

. Telephoned customers and attempted to persuade customers to pay amount

due or arranged for payment at later date.

. Kept record of collections and status of accounts.

. Questioned neighbors and postal workers at post office to determine new

address of customers.

Nationwide Credit Corporation

Kennesaw, GA

Collector

07/21/2003 -

10/11/2005

. Located customers to collect installments, overdue accounts, damage

claims, and non-payable checks.

. Kept record of collections and status of accounts.

. Questioned neighbors and postal workers at post office to determine new

address of customers.

. Informed Clients of Student Loan Laws

Marriot International Reservations

Roswell, GA

Reservationists

06/10/2003 - 07/05/2004

. Arranged routing, made and confirmed reservations for commercial airline,

bus, train and ship passengers.

. Sold tickets for transportation agencies, such as airlines, bus

companies, railroads and steamship lines.

. Planned route and computed ticket costs, using schedules, rate books and

computer terminals.

. Answered inquiries regarding airplane, train, bus and boat schedules and

accommodations.

. Telephoned customers and agents to confirm travel plan or advise of

changes.

Corbin Colonial Funeral

Chicago, IL

Receptionists

01/01/1996 -

06/15/1997

. Received callers at establishment, determined nature of business and

directed callers to destination.

. Obtained caller's name and arranged for appointment with person called

upon.

. Operated telephone console to receive incoming messages.

. Made future appointments and answered inquiries.

. Answered questions from persons entering company.

. Collected and distributed mail and messages.

Education

Gupton - Jones College of Funeral Services

Decatur, GA

Associates of Science

2004

Georgia Medical Institute

Riverdale, GA

Certified Nursing Assistant

2002

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