Quality Assurance Sales

**** ****** ******, *****, ** *****( phone-(***) *86

-1116(*****-**************@*****.***

Terrence Manderville Jr.

Objective

To obtain a position that will allow me to utilize the skills I have

already acquired while providing me the opportunity to learn and grow

within the company.

Experience

March 2011- Nov Route 22 Honda Hillside, NJ

2011

Sales Associate

Locate potential customers through promoting Honda advantages

Follow up with previous customers to ensure quality product

Match consumer with proper product for them while ensuring

satisfaction

Jan 2008 - March Dish Network Pinebrook, NJ

2011

Inbound Sales Quality Assurance

Reviews quality assurance standards, studies existing policies and

procedures, and interviews personnel and customers to evaluate

effectiveness of quality assurance program.

Maintains current and accurate records of all relevant communications,

audits, corrective action plans, and effectiveness monitoring.

Punished violators of fairness of company guidelines' or code

July 2006- Dec AT&T Paramus, NJ

2008

Quality Assurance Representative

Writes quality assurance policies and procedures

Interprets and implements quality assurance standards.

Jan 2006 - July Community Access Unlimited Elizabeth, NJ

2006

Teen Counselor

Supervise young men and women previously incarcerated during overnight

hours

Provide counseling and nurturing to young men

Create and implement group activities

Education

Still Attending Rutgers University Newark, NJ

BA in Business Managment

References

References are available on request.

Contact this candidate