CARLA HUMES
Murray, UT 84107
SUMMARY OF QUALIFICATIONS
Over twenty five years experience in financial service oriented industries.
Sales and service background. Business Development Sales Training
Specialist. Sales and Marketing expertise. Management experience in
various fields. Ability to work well with others in achieving common goals
and make positive contribution to company profits. Software
support/installer within several company networks. Familiar with several
software programs.
PROFESSIONAL EXPERIENCE
Business Consultant/Lending Specialist/Trainer
. Work with senior and mid management of Credit Unions evaluating
their operations primarily in the lending area.
. Developed lending system for one of the largest financial
organizations in Utah.
. Streamline lending processes and look for compliance issues.
. Make suggestions to increase productivity in lending process with
products and services available from Cuna Mutual Group.
. Train staff and management on all forms updates and continue to
monitor the lending process.
. Possess Health and Insurance Licenses.
Software Support Installer
. Implement documentation for computer programs.
. Stabilize software packages at client sites or remotely.
. Train clients on computer systems.
Accounts Receivable/Internal Office Manager
. Internal Office Management. Implemented new billing and tracking
system.
. Delivered computer system conversion on time and under budget.
. Managed accounts receivable, financial statements and inventory
control. Reduced delinquency by more than two percent.
Branch manager
. Managed day to day operations of a credit union.
. Initiated checking accounts in the credit union industry.
. Coordinated mortgage loans approvals, closings and fund
disbursements.
. Developed and implemented several computer systems.
EMPLOYMENT HISTORY
CUNA Mutual Group
Salt Lake City, UT Business Consultant Trainer 1995 -
Present
Cusa Technologies, Inc.,
Salt Lake City. UT Software Support/Trainer 1991 - 1995
The Ladies Club
Salt Lake City, UT Office Manager 1990 - 1991
Sun Plastics,
Salt Lake City, UT Office Manager 1988-1990
Video Time
Salt Lake City, UT Manager 1986 - 1988
Utah Central Credit Union,
Salt Lake City, UT Vice President/Branch Manager 1964 - 1986
EDUCATION
Westminster College/ SLC, UT
Bachelor of Science-Accounting, 1996, Major: Accounting Minor: Business