Manager Administrative Assistant

Katrina Langley Hinz

**** ***** **** *** ****, North Carolina 27502 443-***-****

Objective

To actively apply my administrative, organization and communication skills to challenging assignments

that will allow for professional growth.

Qualifications

A reliable, success-driven and competent professional, with working experience of 5+ years as an

Administrative Assistant. In depth knowledge and understanding of variety of administrative tasks such as

entering employee time sheet data into Oracle based system, producing and corresponding reports,

maintaining and updating office files, employee files, as well as proficient in accurately inputting

employee attendance records. Excellent verbal and written communication skills. Utterly dedicated to

utilize earned skills in the field of administration by working effectively and consistently. I demonstrate

proficiency in MS Word, Excel, Outlook, and PowerPoint.

Work Experience

Pathways, Inc. (November, 2008 – Present)

Case Manager

Case manage a psychiatric facility

Schedule and maintain calendar of appointments, meetings and travel

Itineraries, and coordinate related arrangements

Prepare, record, check over and proofread correspondence, invoices, presentations, brochures,

publications, reports and relevant material

Responsible for handling confidential information on a daily basis

Record and prepare minutes of meetings

Operate office switchboard

Hands-on experience in routing and distributing incoming manual mail and email

Order workplace supplies and maintain record

Schedule and verify appointments and meetings of manager

Schedule appointment for clients

Explain policy/procedures to other parties based on knowledge of the

Company and department guidelines.

Provide administrative support to the Director and Residential Service Coordinator

Maintained referral tracking system that improved patient care; identified and resolved problem of delays

in patient treatment

Maintain and organize database for RRP Program

Regularly utilize knowledge of federal, state and regulatory agency standards related to health care

Order medication for client base from Doctor’s request

Maintain database for client medication regimen

Monitor entitlements for clients

Obtain authorizations from insurance companies for patient care and treatment

Assist clients with filling out forms and review for accuracy

Obtain signatures for consent for treatment and other appropriate documents

Complete intake paperwork for new clients upon admission

World Gym (November 2006 – November 2008)

Child Care Director

Staff scheduling

Lesson Plans

Records management

Facility maintenance

United Cerebral Palsy of Southern Maryland (September 2003 – November 2006)

Vocational Field Supervisor

Reviewed client backgrounds, goals and objectives to prepare appropriate paid and volunteer employment

plans

Reviewed IP services to determine compliance with applicable laws and regulations

Supervised between 20-30 employees

Monitored job sites and completed required documentation including bi-weekly progress notes

Documented and submitted payroll on a bi-weekly basis

Assisted with scheduling of job coaches

Monitored clients at their work sites; reviewed and adjusted goal settings. Apprised vocational program

coordinator and field manager of client job performance and work related issues through written and

verbal communication

Maintained appropriate records and progress notes

Assisted with job development, IP meetings and updating of all client files

Solomon’s Veterinary Clinic (April 2001 – September 2003)

Receptionist

Appointment scheduling

Record keeping and monetary transactions

Received and routed incoming calls

Maintained client files

Technical training

CPR

First Aid

Education

College of Southern Maryland – AA Degree, Business Management candidate

References available upon request

Contact this candidate