High School Quality Control

MARCIA WILLIAMS

*** ******* ****** ******, *** Jersey 07036 908-***-**** ****************@*****.***

OBJECTIVE

To secure a position that will allow me to utilize my professional, educational and volunteer experience in

an organization that offers opportunity for development.

EDUCATION/TRAINING

UNION COUNTY COLLEGE, CRANFORD, NJ

PSYCHOSOCIAL & REHABILITATION

2011-PRESENT

FORD MOTOR COMPANY, KANSAS CITY, MO

DIVERSITY TRAINING

2003

UNION COUNTY COLLEGE OF BUSINESS, UNION, NJ

UNIT COORDINATOR CERTIFICATION

1993

THOMAS EDISON HIGH SCHOOL, ELIZABETH, NJ

DIPLOMA

1977-1980

PROFESSIONAL EXPERIENCE

.

J&J Transportation, Linden, NJ 2012-Present

Special Need Bus Aide

Assurances the safe load and unloading of all students

Exhibit appropriate role modeling through language, conduct and empathy

Ability to handle conflict in a mature manner

SPHERION TEMPORARY AGENCY, Wayne NJ 2010-2011

Production/packaging (Merck)

Inspected medication for damage, accurate count and security prior to shipping

Met established productivity, schedule goals and quality standards

Attended all mandatory meetings

CONTINUED …

2006-2008

MAIL TERMINAL SERVICE, NEWARK, NJ

DATA ENTRY/MAIL AUDITOR

Handled heavy volume of customer’s concerns in a call center setting

Input confidential information into specified database in a timely manner

Resolved shipping inquiries involving logistics, tracking, and data retrieval

Monitored quality control process to ensure accuracy before issuing data or feedback to member’s

facilities and providers

Youth Consultation Services (Y.C.S.)

TEACHER’S ASSISTANT

Assisted the Lead Teacher with day-to-day activities in the classroom

Responsible for picking up and dropping off children at the appropriate classes

Assisted in safely monitoring and helping children during class trips

Assisted in educating, caring for, and calming down children on the spectrum and with Autism

VOLUNTEER EXPERIENCE

KINTOCK – NEWARK, NJ 2006 – Present

MENTOR/MOTIVATIONAL SPEAKER

Counsel men and women in a secure setting, inspiring hope, courage and rebuilding of character

Develop a recourse fold for residence being release

Met and collaborated with other churches and their prison ministries

Neptune High School 2007-2008

Mentor

Working within a team and licensed Psycologist, together were able to help young woman discover

self awareness, confidence and the ability to love oneself

Group discussions, role reversal, and life lessons

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