Customer Service Assistant

LATAVIUS CARTER

*** ***** *****

Ridgeland, South Carolina 29936

404-***-**** (Cellular) *********@*******.*** (E-mail)

objective

To successfully obtain a position which will allow me to build an innovative and

fulfilling career with a progressive and growth-oriented organization, where my

background and educational experiences will allow me to make significant contributions

in a variety of areas.

Experience

April 1998-Present Hudson's Seafood Hilton

Head, SC

Customer Service Agent Server/Bartender

Responsible for training new employees that were assigned to me

Coordination of activities in the Bar

Responsible for managing finances as it relates to payments by guests

Provide excellent customer service

December 2012- Present Wells Fargo Bluffton, SC

Customer Service Agent/Teller

Responsible for processing customer's transactions within established guidelines.

Managing finances which include maintaining and balancing cash drawer

Identify and make sales referrals

Sell bank services and products

Duties include but not limited to safe deposit, merchant/vault, Atm processing, bonds

and coupons, foreign currency

Provide excellent customer service

June 2005-September 2007 Department of Juvenile Justice Ridgeland, SC

Assistant/Grants Writer/Volunteer

Assisted Director with various projects

Volunteered on several assignments in the office

August 1999-2002 Office of Planning and Analysis/ Technology Department Saint

Augustine's College,

Raleigh, NC

Office Assistant

Responsible for Fine Management and Collection of Data Documents and Requisitions

Assisted with multi line telephone operations as it relates to customer service

Assisted Director with various administrative assignments

Organized agendas for business meetings

Enter data for research in Statistical Package for Social Sciences (SPSS)

Education

2004-2007 Savannah State University Savannah, GA

M.S., Urban Studies (May, 2007)

1999-2003 St. Augustine's College Raleigh, NC

B.A., Psychology (May, 2003)

1994-1998 Jasper County High School Ridgeland, SC

SELECTED SKILLS

Computer skills (Microsoft Word, Excel, PowerPoint, Word Perfect, Publisher, GIS,

Spreadsheet, Internet, Access, SPSS, Microsoft software 95, 97, 98, and 00,

XP/Professional)

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