Administrative Assistant Customer Service

Danielle Wright

** ****** ****** ? Bridgeport, CT 06610

Cell: 203-***-****

****************@***.***

Entry-Level Administrative Assistant

Profile

Administrative support professional offering versatile office skills and proficiency in Microsoft Office programs.

Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations.

Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Education

Bridgeport Hospital/In House training Bridgeport Hospital

Certified Nursing Assistant, completion date: 3/2006 - 4/2006.

Patient Care Technician, completion date: 7/2006 - 8/2006.

Key Skills

Office General office Spreadsheets/Reports Front-Desk Reception

Skills: duties Transcribing Call Center Rep

Records Calendaring Medical office Assistant

Management

Typing 70+

(alpha/numeric)

Computer MS Word MS Outlook

Skills: MS Excel MS Publisher

MS PowerPoint Windows

Experience

05/2012- present Norwalk Hospital Pulmonary Department

Bridgeport, CT

Administrative Assistant

08/10-12/11 CT Heart and Vascular CNTR

Call Center Rep

Effectively developed customer communication skills.

Answer multiple phone lines through switch board and triage calls

Ability to make professional discussions with limited to no supervision

09/08-08/10 Bridges a Community

support System

Milford, CT

Medical Receptionist

. Maintained excellent customer service.

. Diplomatically resolved customer's complaints on as-needed

basis.

. Accurately maintained and arranged daily appointments.

. Obtained patients demographics for appointments and chart

maintenance.

11/06-09/08

Bridgeport Hospital

Bridgeport, CT

Pharmacy Assistant

. Completed payroll for 45+ employees on bi-weekly basis.

. Maintained all record-keeping procedures without error.

. Attend pharmaceutical meetings record and distribute

meeting minutes.

. Developed ability to work in a fast paced environment with

limited supervision.

07/05-11/06

Bridgeport Hospital

Bridgeport, CT

Endoscopy Tech

. Assist GI Doctors and Nurses to prepare for procedure.

. Clean, assemble and maintain scopes for GI procedures.

. Perform EKG on pt and obtain vitals to prepare for GI

Procedures.

. Transport patient to and from special procedures.

. Provided secretarial support for department.

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