Sales Manager
Resume:
Yovette Hames ***-
**** ******** *****, **** *******, Texas 75154
************@*****.***
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CAREER OBJECTIVE
Solutions oriented professional eager to apply a successful career with an
organization that will capitalize on sales, customer services, preparation
of documents, administrative, leadership, and client relationship talents
while offering opportunities for ongoing professional growth in exchange
for a solid work ethic, integrity, and commitment to superior performance.
EDUCATION
Wilmer Hutchins High School, Dallas, Texas
High School Diploma
PROFESSIONAL EXPERIENCE
Office Manager, Vivre Resolution Group, LLC - Grand Prairie, Texas
November 2012-Present
. In charge of accounts payable, accounts receivable, invoicing, vendor
discounting, expense accounting, bank deposit and reconciliation,
inventory and asset account management, and collection activities.
. Successfully reduced outstanding receivables by over 50% through
proactive account management and collection practices.
. Significantly enhanced accounting and office operations efficiency,
productivity, and quality through strategic automation of accounting
processes and databases.
. Interacted with vendors to address and resolve billing discrepancies.
. Represented company to key clientele and prospective customers in a
positive manner, playing an instrumental role in facilitating business
development.
. Submit applications analysts for verification and recommendation.
. Review agreements to ensure that they are complete and accurate according
to policy.
. Meet with applicants to obtain information and to answer questions about
the REST Report.
. Explain to customers the different types of options after running the
REST Report that are available, as well as the terms of those different
types of programs.
. Communicate effectively with clients to create a working relationship to
receive multiple referrals.
Direct Energy - Ennis, Texas May 17,
2009-September 28, 2012
Collection Analyst
. Key player in taking business to profitability within 6 months of launch
by actively supporting the collection manager in defining an implementing
sound business practices and facilitating administrative and general
office operations to assist collection analyst.
. Handle inbound collection calls, assisting customer with payment
arrangements and other services.
. Demonstrated strong organizational skills in maintaining the collection
analyst database.
. Offered several electric products to several customers who want to save
money.
. Assist customers with who are having financial difficulties in paying
their electric bills.
. Responsible for inbound and outbound sales.
. Awarded for two years as the top producer in sales
Trailblazer Health Enterprises LLC - Dallas, Texas May
17, 2000-September 28, 2008
Clerical Representative I & II
. Read source documents such as canceled checks, sales reports, or bills,
and enter data in specific data fields or onto tapes or disks for
subsequent entry, using keyboards or scanners.
. Compile, sort and verify the accuracy of data before it is entered.
. Compare data with source documents, or re-enter data in verification
format to detect errors.
. Store completed documents in appropriate locations.
. Locate and correct data entry errors, or report them to supervisors.
. Maintain logs of activities and completed work.
. Select materials needed to complete work assignments
. Load machines with required input or output media such as paper, cards,
disks, tape or Braille Media
. Resolve garbled or indecipherable messages, using cryptographic
procedures and equipment.
. Obtain and examine all relevant information to assess validity of
complaints and to determine possible causes, such as extreme weather
conditions that could increases utility bills.
Computer Skills
. Tying Speed 50 WPM
. Data Entry Terminal (PDT, Mainframe Terminal, etc)
. Microsoft Office Professional (Word, Excel, Outlook)
. Window 7.0
. Email Software (Outlook, Thunderbird)
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