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Manager Sales

Location:
Woonsocket, RI
Posted:
July 26, 2013

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Resume:

LISA A. LEMIEUX-DOIRON ** Pequot Avenue

Cumberland, Rhode Island, 02864

401-***-****

ab9mr8@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Target Corporation Lincoln, Rhode Island United States

Executive Manager, Human Resources Sep 2008 – May 2013

• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives and promote an inclusive, diverse and safe

culture.

• Analyze training needs to develop a talented and motivated team, while promoting health and wellness training and safety programs.

• Administer compensation, benefits and performance management systems, and safety and recognition programs.

• Represent Target at personnel-related hearings and investigations.

• Lead a legal compliance culture to mitigate legal risk.

• Provide current and prospective Team Members with information about policies, job duties, working conditions, wages, and opportunities for promotion

and employee benefits.

• Identify leadership needs through succession planning. Recruiting, interview and select applicants.

• Analyze data and storewide culture survey reports to identify and determine causes of personnel problems which include feedback sessions with team

leaders and team members.

• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism

rates.

• Conduct exit interviews to identify reasons for employee termination.

• Developed and promoted department managers to assistant managers.

• Manager involved in 2012 year end total sales increased by 3.40% over previous year. Total year end sales volume of $39.5 M

• Managed hourly payroll budget. Finished 2012, 700 hours under budget.

• Improved controllable expenses 5.03% of total store sales. Company ranking 182 out of 1770 store locations.

Executive Manager, Store Operations Jun 2002 – Sep 2008

• Establish and implement policies, goals, objectives, and procedures for individual departments.

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

• Direct and supervise team of 60 team members including, department managers, engaged in sales, inventory management, reconciling cash receipts, and

providing great guest service to customers.

• Manage inventory levels ensuring proper in-stock levels.

• Perform daily brand walk of entire store, assign department managers to specific tasks and monitor throughout the daily process.

• Provide customer service by assisting customers, and responding to customer inquiries and complaints.

Moto Photo Inc. Boston, Massachusetts United States

District Manager Jun 1988 – Jun 2002

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas

needing cost reduction and marketing improvements.

• Forecast annual budgets for individual company owned locations while supporting the growth of franchise operations.

• Determine staffing requirements, and interview, hire and train new employees, for both individual store management and technical operations.

• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

• Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.

• Assisted in the development of an existing training program to be executed nationwide to franchise operations.

• Promoted company by participating in community activities and charity fairs.

EDUCATION

BRYANT UNIVERSITY Smithfield, Rhode Island United States

Bachelor of Science in Business Administration, Major in Management, May 1998

ADDITIONAL SKILLS AND CERTIFICATIONS

• Skilled in Microsoft Office including Word, Outlook and Excel.

• Certified Food Safety Manager through the National Food and Safety Board

• Certified Trainer through company program to expedite all training at store levels

RECOGNITION

• Executive Team Leader of the Month, August 2011

40 Pequot Avenue Cumberland, Rhode Island, 02864 United States 401-***-**** ab9mr8@r.postjobfree.com

• Selected for Executive Development Day, June 2012

• Official Citation from the City of Providence in Recognition for Community Involvement, June 2012

40 Pequot Avenue Cumberland, Rhode Island, 02864 United States 401-***-**** ab9mr8@r.postjobfree.com



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