Sales Service

T.B.V.

ENTREPRENEUR

EXTRAORD I NARY

FLORIST

T.B.V.

ENTREPRENEUR

EXTRAORD I NARY

My Ethics & P rofessional Commitment

S tandards:

To apply my full-range of talents & skills diligently

a nd enthusiastically/consistently to each

challenging career opportunity. To honestly

search for opportunities to render no less than

100% positive customer-service to each patron.

THERESA B. VANCE

3900 D STREET, S.E., APT. #99

WASH INGTON, DC 20019

P H: 1-202-***-**** (Cell/Mobile)

E-mail: t ***@**********.***

PROFESSIONAL

RESUME & EMPLOYMENT

HISTORY

PRIMARY CAREER

OBJECTIVE:

S HORT TER M : To obtain a viable

& realistic job-position with the

responsibilities to

manage a (Florist)

G ift Shop within such organizations

as: hospitals,

n ursing homes,

hospices, etc.

L ONG TER M : To become the

owner and sole proprietor of a

(Florist/Gift Shop) Enterprise.

SE

CONDARY CAREER

OBJECTIVE: I n terior Home &

O ffice Space Designer.

PROFESSIONAL (PERSONAL)

PROFILE:

Genuine Entrepreneur’s Spirit.

Risk Taker w/Reservations.

Self-Starter, Self-Motivated

and extremely hardworking.

Loyal & Customer-Service

Sensitive.

Developed a graduated sense of

resourcefulness, responsibility,

i nnovativeness, and creativity.

I am articulate and an effective

communicator to all levels.

I am self-directed, action-

oriented professional w/proven

abilities to problem-solve &

motivate.

DIVERSE SKILL-BASE:

Competencies at delivering an

organized persona with a inter-

personal communicative

ability.

I have an inordinate amount of

personal patience & empathy.

My degree of tactfulness &

d iplomacy is unquestioned.

EDUCATION:

1993 – Armstrong Adult

T raining

Education Center.

E MPLOYMENT H ISTORY

2003 – 2011 M OORE’S FLORIST & GIFT SHOP, I nc. New Bern, NC

Position held: Business CEO

D uties & Responsibilities: General & Specific Demands & Obligations

Basic & advanced familiarization with ornamental plants & f lowers.

Beneficial to possess artistic & decorative abilities. A creator of custom

a rrangements, centerpieces, and seasonal f loral arrangements.

Possess a better than average sense of design. texture, and

color coordination.

Ability to order necessary supplies; manage the presentation of and

w ithin the interior of the store; window decorations.

Hir ing, t raining, supervising of subordinate staff-members.

Remaining customer-service sensitive at all times.

2008 – 2011 CAROLINA CHOICE FOSTER CARE, Inc. New Bern, NC

Position held: Foster Parent

Duties: General & Specific Responsibilities

Foster Parent to Children With Special Needs : T he primary function is to

p rovide a safe & healthy environment in a family home, on a temporary

basis. (To provide corrective life experiences in a safe, nurturing &

stable family environment). Allowing the child to express itself.

Provide guidance and promoting self-esteem, respect & growth.

Enable the child to understand (final) placement arrangements.

1993 – 2000 PROVIDENCE HOSPITAL, Washington, DC

Position held: Medical Records/HIM Department Clerk

Duties: General & Specific Responsibilities

Manage patient’s stored files. Interacted with physicians, health care

p rovider representatives. Retrieved patient’s records & files for viewing.

Observed and followed (HIPAA) Regulations & Guidelines regarding the

Patient’s Right to Privacy of Information.

1994 – 2000 MACY’S RETAIL STORE, A rlington, Virginia

Position held: Retail Sales Associate

Duties: Normal sales transactions and customer-service sales t ransaction discourse relations.

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