Customer Service Management

Jodi Tegeler

**** ***** ***. **********, ** ***** ***********@*****.*** 563-***-****

Education

Iowa State University

Bachelor of Science, Event Management Expected graduation: December 2013

Minor: Advertising

Experience

Center Grove Orchard Cambridge, Iowa August 2013-Present

Event Coordinator

Tan Tar A Resort Osage Beach, Missouri May 2013-August 2013

Banquet and Catering Intern

Served and assisted with over 100 different events

Produced Banquet Event Orders

Shadowed numerous department managers throughout resort

Prepared Requisitions for future events

Attended seminars and learned about different aspects of hotel and restaurant management

Iowa Sports Foundation Ames, Iowa Jan 2013-May 2013

Event/Sport Management Intern

Prepared and organized materials and equipment for events

Entered data, registration, and results of events

Organize contracts and volunteers for events

Worked and assisted in the planning of numerous varieties of events

Holiday Inn and Conference Center Ames, Iowa Nov 2012-May 2013

Front Desk Clerk

Assist guests in checking in and out

Cater to guests needs and manage hotel

Always and Forever Bridal Boutique Dyersville, IA May 2011-present

Bridal Consultant

Demonstrate a strong customer service/client relation

Assist in the organization and production of bridal fashion shows

Order gowns and communicated with clothing companies

Delaware County Fairgrounds Manchester, Iowa Apr 2012-Jul 2012

Event Management/PR intern

Created press releases for local media outlets

Managed Social media pages

Assisted the Fair Board during the week of fair

Periscope

May 2012-Sept 2012

Target Afterhours Brand Ambassador Manager Ames, Iowa

Arranged 65 volunteers to work back to school events

Produced a schedule for volunteers

Managed social media outlets and other promotions for event

Community Involvement

Chi Omega Fraternity Eta Beta chapter Jan 2011-present

Bridal ExCYtment Fashion Show Coordinator Jan 2012-Feb 2012

Trend Magazine Public Relations Jan 2013-present

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