Manager Quality

CHARLES J. REEDY

P.O. Box ***

Millersport, Ohio 43046

Home Phone: 740-***-****

Cell Phone: 740-***-****

E-mail: ab9m6r@r.postjobfree.com

Highly successful operations excellence leader with significant experience in Quality, Engineering, and

Summary:

Project Management. Excel in the use, training, and coaching of Lean Manufacturing, Six Sigma,

Process Mapping, 5S, Kaizen, and other Quality and Engineering principles to drive continuous

process improvement throughout the organization. Extensive work in purchasing, installing,

qualifying/validating new equipment. Adept working at all levels of the business.

B.A. - Ohio University – Business Management 1984

Education:

Certified Quality Engineer by the American Society for Quality - 1984

Training:

Certified Six Sigma Black Belt by Six Sigma International - 1998

Certified ISO 9001 Lead Auditor by QAI Training, LLC - 2009

Certified Lean Tools Awareness by The Ohio State University & Productivity Inc. - 2009

Certified Optician by American Board of Opticianry - 2011

Luxottica Optical Manufacturing – Lockbourne, Ohio 2009 - 2013

Professional

Maker of prescription eyewear. Parent company of LensCrafters, Pearle Vision, Sears Optical,

Experience: Target Optical, and Sun Glass Hut.

Sr. Manager, Quality and Training (Jan 2011 to March 2013)

Expanded scope and responsibilities to include management of the Training team. The team is

responsible for developing and delivering all training content for new and existing associates across all

four manufacturing shifts. The Training team consists of one supervisor and four trainers.

Quality Manager (Sept 2009 to Jan 2011)

Responsible for managing the ISO 9001-based Quality Management System and all associated

components and personnel. Key member of local leadership team with focus on continual

improvement through root cause analysis problem solving, process optimization, project management,

equipment/product/process qualifications/validations, and use of Lean Manufacturing and Six Sigma

concepts. Primary emphasis is on developing robust manufacturing processes with focus on quality at

the source and defect prevention. Quality team comprised of one manager, one supervisor, and three

technicians.

ReedyBuilt, LLC – Millersport, Ohio 2008 - Present

Home improvement and new construction.

Owner (Mar 2008 – Present)

Providing superior quality work for new construction and home remodeling with emphasis on framing,

plumbing, electric, flooring (wood and ceramic), doors, windows, and finish carpentry as well as other

assorted handy man services.

The Longaberger Company – Dresden, Ohio 2000-2007

Maker of handcrafted baskets, pottery, wrought iron, plastics, candles, fabric, jewelry, food, bath and

body, and other consumer products and household goods.

Sr. Manager, Product Quality (Jan 2005 – Nov 2007)

Responsible for all supply chain activities, policies, procedures, and personnel relating to continuous

product and process quality improvements. Responsible for multiple facilities with staff of three Quality

Managers and 12 Quality Technicians.

Major accomplishments:

Developed standards and specifications for seven major product categories which resulted in

10% improvement in accepted lots and 50% reduction in customer returns.

Worked onsite with foreign supplier to change manufacturing process to cellular workshop

concept. Resulting improvements included 67% reduction in number of process steps, 75%

reduction in cycle time, 20% improvement in on-time delivery, and 40% reduction in quality

rejects.

Created supplier assessment and development program to work with potential and existing

suppliers that enabled Longaberger to qualify three new candle suppliers and start up a new

line of bath and body products.

Process Improvement Manager (Apr 2000 – Dec 2004)

Led a team of five Engineers and two Quality professionals charged with the optimization of processes

and product quality through the teaching and application of Lean Manufacturing, Six Sigma, Process

Mapping, 5S, Kaizen principles. Also responsible for major capital projects, equipment/product/process

qualifications/validations, new product development process, quality standards, quality audits, standard

operating procedures, problem solving, process development, process control, and tooling inventory/

repair.

Major accomplishments:

Completed three-year, $23M project on time and on budget to move from a batch

manufacturing operation to a cellular, lean manufacturing operation. Results of this project include

98% reduction in cycle time (from 168 hours down to four hours), 80% reduction in quality rejects, and

37% decrease in indirect to direct labor support ratio.

Core Materials Corporation (Formerly Navistar International) - Columbus, Ohio 1989-1999

Compounder and molder of compression and injection molded fiberglass reinforced plastics for

transportation, agricultural, and recreational industries.

Project Manager (Jan 1996 – Dec 1999)

Led multiple projects within the company in the following areas:

• Process improvement initiatives through the training and application of Lean Manufacturing,

Six Sigma, Process Mapping, and Kaizen events.

• Strategic Business Planning

• Capital Expenditure Planning

• New plant start-up

Quality Manager (Feb 1991 – Dec 1995)

Led all Quality personnel and activities within an ISO 9001 certified facility following all requirements of

QS 9000 and TS16949. Utilized AIAG methodologies to perform activities associated with APQP,

PPAP, DFMEA, PFMEA, and GR&R.

Quality Engineering Supervisor (Nov 1989 – Dec 1990)

Was brought back to the company with the assignment to re-establish the Quality department. Primary

task was to supervise 4 quality engineers and 3 quality auditors while developing/ revising standard

operating procedures, operator instructions, and the Quality manual.

Premix/E.M.S. Inc. – Lancaster, Ohio 1986 – 1989

Compounder and molder of compression and injection molded fiberglass reinforced plastic body parts

for the automotive industry.

Quality Manager – (Jun 1987 – Nov 1989)

Quality Engineering Supervisor – (Sep 1986 – Jun 1987)

Arrow Molded Plastics, Inc. – Circleville, Ohio 1985 – 1986

Injection molder and finisher of thermoplastic parts for the automotive industry.

Quality Assurance Manager – (Sep 1985 – Mar 1986)

International Harvester (later known as Navistar) – Columbus, Ohio 1980 – 1985

Compounder and molder of compression molded fiberglass reinforced plastics for International

Harvester’s medium and heavy-duty trucks.

Quality Engineer – (Oct 1980 – Sep 1985)

MS Word, MS Excel, MS Visio, MS Project, MS PowerPoint, MS Outlook, AutoCAD, Minitab,

Software:

GroupWise Mail, GroupWise Calendar.

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