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Customer Service Sales

Erie, Pennsylvania, United States
July 30, 2013

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Kerry Galvin

*** ******* **** ****., ***.# ***

Erie, Pennsylvania 16505

Cell: 814-***-****


Marketing Coordinator

Over 2 years Media Marketing experience dedicated to achieving

profitability and delivering outstanding customer service. Energetic

professional with exceptional analytical, organizational and people skills.

Strong personal ethics and integrity. Treat each customer as a potential

lifetime purchaser. Convey a professional image of honesty, compassion and

concern for my customers' needs. Good conflict-resolution skills. Work well

under pressure and deadlines. Highly organized team-builder with strong

leadership experience. Excellent communicator seeking a challenging

Marketing Coordinator position with Hilton Hotels, utilizing current skills

and abilities.


Digital Media Executive 1/2010 - 3/2013

LocalEdge Media, Erie, PA

( Ranked "Top 10% Sales" - out of 20 Sales Executives.

( Achieved 10% average annual sales growth over 3 consecutive years.

( Achieved $150K annual sales (2012).

( Responsible for managing print and digital revenue accounts in the

Erie, Jamestown, Meadville and Lakeshore areas.

( Skilled in resolving customer service issues and finding "Win Win"


( Demonstrated ability to upsell additional products and services.

( Generated 10% of all new revenue via referrals from satisfied

previous customers.

( Skilled in presentation sales.

( Excellent performance evaluations.

Therapeutic Support Staff 6/2009 - 1/2010

Gertrude Barber Center, Erie, PA

( Assisted in administering treatment plans for children with mental

and physical disabilities.

( Monitored children's progress and recommended changes in treatment

plans as required.

Education and Credentials

B.S. Degree - Psychology

Indiana University of Pennsylvania, Indiana, PA 2009

High School Diploma

Mercyhurst Preparatory School, Erie, PA 2003

Computer skills include Microsoft Office Suite (Outlook, Word, Excel &

PowerPoint), QuickBooks.


Kerry Galvin - cont'd

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