William P. Mello

*** ********* ****

Wesley Chapel, North Carolina 28173

Mobile 781-***-****, Home 704-***-****

ab9m50@r.postjobfree.com

Insurance Adjuster

Professional Profile: Great negotiation and analytical skills, strong (written, verbal and graphic)

communications skills, passionate and persuasive, appropriately tenacious, innovative problem solver and

designer, adaptive, empathetic, quick to understand complicated concepts, adaptive, self-motivated with the

ability to mentor and motivate others, positive, honest and strait forward with ability to put people at ease with

competency and humor.

Core Skills: Negotiation and arbitration, claims analysis, estimating, policy analysis, relationship building, lead

generation, strategic planning, prospecting, closing, design, purchasing, product presentations,

Professional Experience:

2013 to Present:

Account Manager Accelerate Solar:

Responsible for the marketing and sale of residential and commercial solar systems for startup solar company.

Landed commercial accounts using existing and new contacts.

2006 to 2013:

National Account Manager:

Responsible for the sale, design, sourcing and delivery of retail packaging to key and smaller accounts.

Exceed sales goals. Solicit and close new key accounts. Manage all aspects account development from

inception to sale including relationships, product development, sourcing, credit, and logistics. Seek out new

opportunities via cold calling, social media and referrals from existing customers. Create packaging solutions to

convert new markets to our products. Develop unique and creative packaging solutions and selling those

solutions to new and existing customer. Operate within the rigid company frame work and support of

management directives. Mentor new account managers to foster a team atmosphere. Develop wording for

company marketing materials and wording for direct solicitation letters that resulted in a high response rate.

Develop nonthreatening credit collection letters that sped results and reduced tension with customers.

Presented and developed changes in company policy that improved account manager productivity. Product

presentation and attended trade shows.

2000 to 2006 MELLO & ASSOCIATES

Adjuster, Appraiser, Estimator:

Self-employed professional providing building damage estimates for commercial, residential, and institutional

clients. Provide detailed claims analysis and negotiate the highest possible insurance recovery based on this

analysis. Analyze and negotiation insurance policies to prove coverage. Supervise the scope and cost of

specialty sub-contractors, and specialty contractors to maximize recovery. Create insurable replacement value

appraisals. The services provided emulate those preformed for Robert D. Gordon Adjusters, Inc.

1991- 1999 ROBERT D. GORDON ADJUSTERS, INC.

Adjuster, Appraiser, Estimator:

Estimate building damage and rebuilding cost for educational, commercial, multi-residential and residential

projects ranging up to $20,000,000. Negotiate first and third party claims. Develop and use a computerized

system for analyzing figures. Develop tactics for insuring antique mill buildings including functional replacement

cost appraisals. Create strategies for clients to gain full recovery of their loss under their policies. Develop

creative arguments to find insurance coverage or to reverse insurance denials. Consult on the planning and

rebuilding of damaged facilities. Coordinate, consult and negotiate with architects, engineers, and contractors

prior to and during rebuilding. Create graphic reconstruction of damaged buildings. Develop and maintain a

unit cost data base for computer estimating software.

Create Insurable replacement value appraisals for educational, commercial, multi-residential and religious

buildings, in projects ranging from $1,000,000 to $500,000,000 in value, using the cost method approach.

Develop functional replacement cost for antique buildings. Advise clients on insuring buildings to value.

Consult on issues of insurance policy coverage. Insurance policy analysis.

Networking and marketing of firm’s services.

1986 – 1991 WOLF CONSTRUCTION CORPORATION

Project Coordinator, Estimator, Field Engineer, Foreman, Site Superintendent:

Coordinate subcontractors, architects, and engineers in the construction of multi-residential buildings ranging

in cost from $2,000,000 to $10,000,000. Estimating of construction projects including material and labor

takeoffs. Review plans, specification, and shop drawings for job compliance. On site line and grade

engineering. Redesign site plans to conform to existing conditions. Negotiate contracts with subcontractors.

Supervise subcontractors and field personal.

1984 – 1986 PLANNING ARCHITECTURE CONSTRUCTION

Supervisor, Estimator, Field Engineer:

Design, estimate and build residential construction projects ranging from $50,000 to $150,000 in value.

1979 – 1982 R.H. JALBERT CORPORATION

Concrete form work, construction laborer:

Education:

1982-1984 WENTWORTH INSTITUTE OF TECHNOLOGY

Architectural Engineering 1984

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