Sales Customer Service
Resume:
Kenneth T. Rasa
*** ****** ****** . ********, ** 07834 . 201-***-****
ab9m3d@r.postjobfree.com
Profile: Persuasive, energetic, highly versatile sales and management
professional with over twenty-five years of successful new business
development through business to business sales with substantial experience
within multiple vertical markets.
Core Competencies:
. Highly developed "hunter" sales and marketing skills utilized in
procurement of new business.
. Strong analytical and solution development skills helpful in
increasing profit and reducing bottom line costs
. Superior team leadership, mentoring, decision making, and delegation
skills to ensure timely and accurate project completion.
. Adept at contract negotiation and innovative problem solving.
. Customer service focused.
Professional Experience:
SAB Technology Consulting: Ashburn, VA: April 2009 to Present
Freelance Sales Consultant (part time & special projects):
. Designed sales & marketing strategy for new business entity's
consulting and technology based services.
. Developed and implemented sales training modules for sales staff.
. Successfully secured new business opportunities for data and media
consolidation in hotel industry.
Horizon Pest Control: Midland Park, NJ: May 2010 to November 2012
Senior Pest Control Consultant:
. Responsible for identifying and securing new business partnerships
employing b2b cold calling, telemarketing, and network & referral
skills. Utilizing discovery & solution presentation abilities
achieved above quota requirements while coordinating and implementing
client service desires.
. Responsible for ongoing training of new sales staff.
Notable Accomplishments:
. Commercial Salesman of the Year (2011)
. Designed and implemented new company sales plan reports and matrix.
Enterprise Rent-A-Car: Fleet Management Division, Wayne, NJ: March 2000 to
February 2009
Senior Account Executive: Commercial Auto and Truck Fleet Management
Consulting Division
. Responsible for securing new partnerships including cold calling,
prospecting, networking, appointment generation, solution
presentations, closing and customer service.
. Discovery and solution presentation to owners and C-level executives
of companies with revenues of $5 million -$500 Million.
. Responsible for the training and mentoring of all new Account
Executives in New Jersey.
Notable Accomplishments:
. Consistently above national average in: Closed New Business (30%, 2001-
2008), Revenue (20%, 2001-2008), New Product Deliveries (25%, 2001-
2008), and Profit per New Delivery (20%, 2001-2008).
. Consistently 10-15% over personal yearly forecasted requirements (2001-
2008)
. National Top 20% Account Executive (2003, 2004, 2006, 2007, 2008),
Ranked #4 Nationally (2005)
Enterprise Rent-A-Car: Car Rental Division, Hackensack, NJ: December 1992
to March 2000
Branch Rental Manager:
. Responsible for complete business operations of branch and multiple
satellite locations. Responsible for daily operations, training,
vehicle procurement and inventory disposal, sales & marketing, and
accounts receivables/payables.
Notable Accomplishments:
. Doubled fleet size and increased revenue by 33% within 6 months
. First Branch Manager eclipsing 85% ESQI rating for multi-location
operation; highest rating for 250 regional locations.
BTP enterprises - Ristorante Tori: Safety Harbor/Tampa, FL, October 1990 to
November 1992
Owner/Partner
. Developed and implemented business plan for new business, including
facility & menu design, construction, marketing, staff training,
advertising, daily operations, purchasing parameters and vendor
relations.
Sales & Managerial Positions: Hotel/Hospitality Industry: U.S. locations,
July 1987 to October 1990
July 1987- October 1989: Servico Management Corp - Trainee, Restaurant
Manager, F&B Manager
November 1989 - October 1990: Flatley Hotel Corp: Banquet Director
Education:
University of Houston - Conrad Hilton School, Houston, TX: B.S. Degree:
Business/Hospitality Management: 1987
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