Customer Service Data Entry

Oscar R. Prada

**-** **** ****** *** *B, Woodside NY 11377

cell 347-***-****

STRENGTH Accounting – Clerical

SKILLS SUMMARY Highly proficient in law office billing system ( Timeslips and Quickbooks )

Microsoft Excel; Microsoft Word, Microsoft Outlook. Scanning Software.

Keen attention to detail and possess strong mathematical reasoning for problem

solution.

Effective problem solver; prioritize and manage heavy work flow without direct

supervision.

“Can do” attitude; work very cooperatively with legal and non-legal staff.

Excellent working relationship with billing attorneys.

Additional skills include customer service, general office support.

EXPERIENCE Billing Clerk May 8,2012 to Present

Colgate Palmolive

( Temp. Position )

• Provide support to the legal department in processing invoices.

• Data entry into CT TyMetrix and resolving billing inquiries, Checking payments on

SAP System. photocopying, and filing.

• Systems and Applications include: Microsoft Office, Lotus Notes, CT TyMetrix,

SAP, IP Master, and EBuy and Trained on EPay.

Assist in special projects as required by the Legal Department.

• Daily interaction and correspondence with Colgate attorneys, staff and outside

vendors overseas.

• Develop and maintain good communication with outside vendors to facilitate proper

invoicing and payments.

• Obtaining appropriate approvals for payment (Patent Department –Picataway New

Jersey )

• Ensure vendors are complying with our billing procedures

Switchboard Operator October 2011 to April 2012

Law Offices Cadwalader Wickersham And Taft

(Part Time Temp. Position )

Using TMetrics System to route phone calls in house and outside

Law Offices Jon B. Felice & Associates, New York, NY September 2001 to June 2011

Facilitate conversion of client accounts from manual to computerized billing using

Timeslips Research Billing System.

Generate Timeslips reports; assist in month-end processing.

Manually post and reconcile checks; backup and assistance for A/P.

Process and distribute daily checks, review check requests.

Interaction with and response partners, associates, and clients regarding A/R matters.

Assign attorney numbers; maintain rate changes; maintain safe contents.

Maintain monthly employee postage charges; petty cash backup.

Train new accounting staff on accounting procedures.

Accomplishment

Increased the effectiveness of the Timeslips Research Billing System by determining a

more efficient way to do re-bills resulting in significant savings in time, money, and

billing errors.

June 1996 to

Fax Room Operator August 2001

Law Offices Simpson Thacher & Barlett, New York, NY

Responsible for handling and processing all incoming and outgoing faxes.

Maintenance and inventory all databases.

Coordinating schedules for team, training and procedures.

Knowledge of basic Pitney Bowes machines, postage, copying and faxing.

Supervised shipping/receiving and inventory control.

Accomplishments

Increased average speed of all faxes to the partners with a low margin of error.

Positive evaluations from Management to the Department.

CERTIFICATES OF COMPLETION Associated Degree Design Drafting May 1989-1992

New York City Technical College

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