Nicole Demech

*** ******** *****

Chester Springs, PA 19425

Cell: 610-***-**** ab9m20@r.postjobfree.com Home: 610-***-****

Summary

Innovative Human Resources Professional with a strong background in

benefits, compensation, human resources administration, employee relations,

and generalist responsibilities. Well-rounded experience in human

resources, operations management, marketing, and project management.

Extremely organized, strategic thinker with exceptional problem solving and

written/interpersonal communication skills. Experienced in designing,

developing, and implementing a variety of programs and policies impacting

employee performance, company compliance, and employee satisfaction.

Attention to detail and meticulous follow through ensures accurate and

thorough completion of all projects. Demonstrated adaptability, project

management skills, strategic development of programs and successful

management of relationships with all levels of management.

Performance Management Recruitment and Employee Relations

Selection

Benefits Compensation Analysis Project Management

Administration

Operations Management Operations Analysis Process Development

Marketing Collateral Written Communications Mktg/Sales Support

Dev

Education

. BA, Psychology, Albright College, Reading, PA

. MPS, Human Resources and Employment Relations, Penn State University

January 2012 - present - 4.0

. PHR Certification January 2012

Career History

DOWNINGTOWN AREA SCHOOL DISTRICT, Downingtown, PA 2011 -

CURR

Central Registration/Data Management Associate

. Responsible for accurate annual State reporting including district home

school report, nurse's report, and district comprehensive planning report

. Register new students in accordance with PA enrollment/child accounting

laws and district policy

. Responsible for entries into and reporting utilizing the district student

information system

. Manage and track district home school program

. Manage and track district home bound program

. Responsible for various projects, reporting, document and process

creation as directed by the district Director of Special Education

. Serve as back up for the receptionist during lunch and breaks, greeting

and directing visitors, routing phone calls, and assisting individuals

who visit the administration building

SAP, Exton, PA 2005 -

2009

Operations Analyst II 2006 - 2009

Significantly contributed to key initiatives in relation to the Partner

Alliance Program including gathering and analyzing data, generating,

developing, and compiling reports, and planning, executing and finalizing

projects.

. Developed the ultimate enabling portal resource for SAP Manufacturing

Software Partners which assists in the successful marketing, selling, and

implementation of a manufacturing software application.

. Developed a Manufacturing Partner Survey which identified project status,

reference customers, composite application development, investment in

future business, and trained resources for almost 40 SAP Manufacturing

Partners. Initiated the survey every 6 months and results summarized for

key stakeholders. Enabled stakeholders to rank partners and identify

partner strengths and capabilities ensuring partnering efforts were

successful.

. Developed marketing collateral for a Manufacturing Software application

(SAP Manufacturing Intelligence and Integration), including creating

customer reference slides. Identified target reference customers for

Business Transformation Studies and Customer Success Stories.

Significantly contributed to the development of valuable customer

references.

. Designed a detailed Excel report extensively utilized and updated weekly

to evaluate, track and quantify the value of the first SAP MII

(manufacturing software) Partner enrolled in the program. Evaluated all

Partner projects/status, pipeline data, trained resources, asset

development, revenue generated, pre-sales and sales activities. Report

was utilized as a template to track existing and new partners for other

software products throughout the company.

. Coordinated the extensive office renovation project resulting in

deadlines being met and a smooth transition and execution.

HR Generalist 2005 - 2006

Sole Responsibility for the entire Human Resources function.

. Managed full recruiting life cycle; posted on external websites and

newspapers, screened resumes and applicants, interviewed, processed

reference checks; increased company headcount by 25% in 12 months.

. Created formal company job descriptions along with salary guidelines for

each ensuring fair and equitable pay.

. Developed formal company policies and procedures, publishing an employee

handbook that ensured consistency and equality in the application of

these policies.

. Managed employee relations issues including successfully diffusing a

sexual harassment situation and developing a formal sexual harassment

policy which all company employees received and acknowledged, resulting

in no further complaints.

. Assisted with the transition of all Lighthammer Software Development

employees into SAP, pre- and post- acquisition, from a Human Resources

function, ensuring stock option payouts were handled without error,

employees were correctly categorized by grade level and position, all

employee personal data was transferred correctly, benefits enrollment was

handled without issue, and all employees received accurate and quick

responses to any questions and concerns relating to the acquisition.

IBM CORPORATION/TECHNOLOGY SERVICE SOLUTIONS, West Chester, PA 1998 -

1999

Compensation Analyst

Evaluated positions using internal and external data, participated in

salary surveys, developed job descriptions, advised managers on

compensation issues, managed job performance reviews, and ensured overall

compensation policy compliance.

. Developed ISO9000 processes for the Compensation Area of Human Resources

ensuring all were properly documented and approved by the process

analysts.

. Prepared for a DCAA audit which was successfully passed.

. Participated in salary surveys which were utilized to properly grade and

evaluate internal positions.

. Produced retention and turnover reports from HRIS which were distributed

to management on a monthly basis providing a clear indication of employee

satisfaction.

. Managed the employee performance appraisal process, ensuring managers

completed it on time and within the guidelines of the company.

. Calculated payouts for broad based employee incentive plan to over 6,000

employees and the management incentive plan to over 500 employees

ensuring no error in payment was made.

. Significantly contributed to the successful and smooth integration of

over 6,500 Technology Service Solutions employees into the IBM job

structure and compensation plans.

THE SHERWIN WILLIAMS COMPANY, Malvern, PA 1993 - 1998

Human Resources Administrator

Administered entire Benefits and Compensation program to over 2,300

employees in office/store locations throughout the North Eastern United

States.

. Developed Benefits Highlight Sheet for college recruiting resulting in

greater exposure of company offerings to potential graduates. Utilized

by HR managers in recruiting efforts.

. Developed District Coordinator's Human Resources Handbook for 25 District

Coordinators throughout the North Eastern US, which significantly

improved adherence to HR policy and procedures. Traveled to several

districts to personally train new coordinators.

. Developed 401k Highlight Sheet, increasing participation in the plan.

. Managed the DOT CDL Drivers drug-testing program including random and

quarterly drug testing, ensuring strict compliance to the regulations.

. Managed all Leave of Absences (Disability, Worker's Compensation, LTD,

Family Leave, Unpaid LOA), ensuring a prompt return to work when

medically able, working with managers to allow return with restricted

duty. Scheduled Independent Medical Evaluations where necessary to

facilitate a return to work.

. Managed the billing of 8 HMO's and 2 DMO's, including new hires,

terminations, resolving benefit issues, late applicants, COBRA

notification, and open enrollments. Ensured billing was completed on

time and without error each month.

. Supervised a staff of 2.

PHH US MORTGAGE CORPORATION, Cherry Hill, NJ 1990 - 1993

HR/Benefits Coordinator

Administration of entire flexible benefits program to 800 employees in

local and regional offices.

Administered medical, dental, short and long term disability, worker's

compensation, tuition reimbursement, and pension plans ensuring all

employees were properly enrolled or terminated in the plan and accurate

processing for all plans occurred. Supported the recruiting process.

. Presented New Employee Orientation.

. Input salary and personal data into HRIS, ensured 100% accuracy, and

produced reports as requested.

. Administered exit interviews, produced monthly turnover and retention

reports as well as a quarterly summary providing a clear indication of

employee satisfaction.

. Dramatically increased 401k-program participation through marketing

techniques.

. Scheduled interviews, performed reference checks, sent out new hire

letters

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