MARK E. BACHMORE
Northport, NY 11768
Home: 631-***-****
Mobile: 516-***-****
Email: ab9ln3@r.postjobfree.com
SUMMARY
1
A successful and accomplished Sales Management and Operations Executive with an
extensive history of sales, service, manufacturing, accounting, and training/demonstration
experience. A resourceful problem solver who can apply technical skills and business knowledge
to achieve proven results. I am a dedicated, hard working, self motivated individual with
exceptional skills.
• •
Strong Communication Skills Margin Analysis
• •
Forecasting Skills Strong Leadership Skills
• •
Creating and Executing Budgets Skilled And Effective Negotiator
• •
Strategic Business Planning Controlling Inventory Levels and Costs
• •
Develop and Execute Service Plans Training and Mentoring Team Members
• •
Strong Client Relationship Building Skills Strong Organizational Skills
PROFESSIONAL EXPERIENCE
2
CHYRON CORPORATION, Melville, NY 1/2000 – 5/2013
Vice President, Worldwide Operations
Previous positions held: Manager Demonstration Services, Director Support Services, Vice
President Product Support, Vice President Product Support and Operations, Vice President Sales
and Operations
• Interface with all departments to ensure efficient operations within the company
• Produce weekly and monthly management reports containing all levels of sales data and
analysis
• Run margin analysis on potential deals to make sure company margins are withstood
• Maintain personal relationships with mobile truck and rental providers like NEP, Game
Creek, Colorado Studios, Mira Mobile, Alliance Group, VER and Bexel
• Interface with 20+ Senior Account Managers and regional VP’s on a regular basis
answering questions, assisting to solve an issue, discussing ideas to close business deals
they are working
• Verify monthly/quarterly/yearly commissions and bonus
• Create and assist other managers with departmental budgets
• Helped to implement Salesforce as a common sharing tool for Service and Sales in an
effort to keep track of their clients history
• Develop and monitor manufacturing build plan while maintaining adequate inventory
levels
• Interface with Support Engineers on resolving customer issues
• Create new offerings to increase service revenue. 2008 started a PMA (Performance
Maintenance Agreement) which has contributed an additional 1.5M to 2M per year
• Responsible for negotiating and maintaining major 1M+ vendor contracts with Fed-Ex,
Harris, Matrox, Leitch, Nvidia, Zobar, Catalyst and Jaab
• Responsible for determining and implementing pricelist increases for products and
services
• Improved customer delivery time on new systems to one week from purchase order
• Assist with quarterly and yearly financial close
HIRSCH INTERNATIONAL, Hauppauge, NY 7/1996 – 12/1999
Phone Support Technician, company specialized in embroidery sewing machines
Responsible for interfacing with customers to identify and resolve system malfunctions in a
timely manner.
• Extensive North America field service travel
• Perform installation of new equipment
• Perform operational training on new and used equipment
• Perform after hour and weekend helpdesk support
• Achieved many letters of extraordinary levels of support from customers
ILC DATA DEVICE CORPORATION, Bohemia, NY 11/1994 – 5/1996
Electrical Technician, company specialized in components contracts for Military equipment
Responsible for interfacing with customers to identify and resolve system malfunctions in a
timely manner.
• Knowledge of reading wiring and part schematics
• Perform installation of new equipment and maintenance of existing
• ISO
PHOTOCIRCUITS CORPORATION, Glen Cove, NY 11/1993 – 11/1994
NC Technician, company specialized in building printed circuit boards
Responsible for interfacing with customers to identify and resolve system malfunctions in a
timely manner.
• Knowledge of reading wiring and part schematics
• Perform installation of new equipment and maintenance of existing
2 SKILLS
3 Excel
4 PowerPoint
5 Word
6 Outlook
7 Photoshop
8 M2K (Epicor)
9 Salesforce
10 Lotus Notes
11 Microsoft XP and Windows 7
12 Adobe Acrobat
13 Social Media Tools
14 EDUCATION
New York Institute of Technology
Bachelor of Technology, Electrical Engineering, 1990-1993
Suffolk County Community College
Associate Degree, Mechanical Engineering, 1988-1990
References available upon request