Medical Assistant /Phlebotomist
Resume:
Melissa Twyman ***** Skylark Drive, Apt. ***
Union City, CA 94587
*******.******@*******.***
Dear Human Resources:
I learned of your potential job opening from the Internet and would like to be considered for the
position of Medical Assistant/Phlebotomist. I am very excited, as this is the exact type of career I have
been looking for.
As an experienced Phlebotomist and Clinical Medical Assistant, I am looking to expand my
career. My previous positions provided me with excellent communication skills and the ability to work
well unassisted or as part of a team using my various medical skills that I believe would be beneficial to
this position.
I am an organized, efficient, patient and thoroughly enjoy working with a positive personality in
a diverse atmosphere. My attention to detail and ability to adapt to any situation would be a great asset to
your company. I demonstrate maturity, integrity, honesty and respect when interacting with patients, their
families and fellow employees.
Enclosed please find my resume and list of references for your review. I appreciate your time and I
am looking forward to an interview. I would like to thank you in advance for your consideration and would
greatly appreciate the opportunity to be a new addition to your quality organization.
Yours truly,
Melissa Twyman
Melissa Twyman 34655 Skylark Drive, Apt. 326
Union City, CA 94587
*******.******@*******.***
SUMMARY OF QUALIFICATIONS
Competent with confidential patient charting documentation in
AHA Healthcare Provider CPR
written and electronic forms with attention to detail
Phlebotomy for all ages and all types of injections
Proficient in Microsoft Word, Excel, Outlook, and Access
Clinical Medical Assistant
Highly experienced in 10 key and typing proficient
OSHA and Blood borne Pathogens Certified
Experienced in heavy phone volume and multi-tasking
Certified in 3, 5, 12 lead ECG placement and rhythm
Patient transfers with attention to safety
recognition
HIPAA and Patient Confidentiality Certified Excellent customer service and people skills
EMPLOYMENT HISTORY
Medical Assistant 2012-2013
Artech Information Systems, Santa Clara, CA
Medical Assistant position for Abbott Vascular Occupational Health
Perform the front office duties including Electronic Medical Records using Health Trak, PO requests using XIAM and
Requisition tracking using SAP.
Medical Assistant 2010-2012
Alan R. Silverman, Inc. (Dr. Murray J. Gould) OB/GYN
Performed urine cultures, venipuncture’s, used centrifuge to spin blood to perform specialized tests, roomed patients,
took vitals, insurance and patient billing, filed charts, scheduled appointments, faxed documents, and answered phones
and provided excellent front and back office duties.
Medical Assistant 2009 - 2009
Livermore Allergy and Dermatology, Pleasanton, CA
Answered phones, scheduled appointments, roomed patients, assisted with procedures and insurance billing.
Medical Assistant Student 2009 – 2009
Silicon Valley Medical Imaging, Fremont, CA
Answered phones, scheduled appointments, filed charts, faxed results from scans and roomed patients.
Administrative Assistant / Office Manager 2006 – 2008
RGIS Inventory Specialists, Oakland, CA
Answered heavy phone volume and took messages for District and Area Managers.
Typed letters to multi-million dollar customers and provided excellent customer service.
Office Manager/Scheduling Coordinator/Team Leader/Supervisor/Associate Area Manager 1989 - 2005
RGIS Inventory Specialists, Oakland/Pleasanton, CA
Responded to immediate emails, filed confidential store paperwork and maintained employee records.
Developed and implemented a scheduling program for the 75 + employees, hired and trained new Inventory Auditors.
EDUCATION
Certified Phlebotomy Technician (CPT-1) and Clinical Medical Assisting 2008 – 2009
Fast Response, Berkeley, CA
Pre-Hospital Care / EMT-1A, First Aid and CPR Instructor 1991 – 1994
Chabot College, Hayward, CA
High School Diploma 1987 – 1991
Mt. Eden High School, Hayward, CA
EXPERIENCE
CPT-1
St. Francis Memorial Hospital (Extern ship) 2009
Medical Assistant
Livermore Allergy, Gynecology and Dermatology (Extern ship) 2009
CURRENT CERTIFICATIONS
Clinical Medical Assistant Expires 2014
Certified Phlebotomy Technician I (CPT-I) Expires 2015
American Heart Association Healthcare Provider CPR Expires 2015
PROFESSIONAL AFFILIATIONS
Juvenile Diabetes Research Foundation (JDRF) providing fund raising and community service. 2006-Present
Melissa Twyman 34655 Skylark Drive, Apt. 326
Union City, CA 94587
*******.******@*******.***
Professional References:
Erica Ortega 510-***-**** 13 Years
Hayward, CA
Former Silicon Valley Medical Imaging, Office Manager
Robbin Miller 707-***-**** 4 Years
San Leandro, CA
Former Fast Response, MA Program Director
Doris Untalan, N.P., C.N.M. 510-***-**** 3 Years
San Leandro, CA
Kaiser Permanente
Teresa Quackenbush, L.V.N. 650-***-**** 3 Years
Redwood City, CA
Alan R. Silverman, Inc.
Personal References:
Brad Andriese 510-***-**** 25 Years
Mountain House, CA
Davis Instruments, IT Manager
Andrea Seabrands 510-***-**** 23 Years
Newark, CA
Kaiser Permanente, Administration Department
Gary Sakita 415-***-**** 20 Years
San Francisco, CA
Respiratory Therapist
Contact this candidate