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Customer Service Manager

Location:
Fort Lee, NJ, 07927
Posted:
April 22, 2013

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Resume:

VANESSA VEGA, MBA

**** ******* ***, *** **, Fort Lee, New Jersey 07024

201-***-**** * *******.*.****@*****.***

BILINGUAL TREASURY PROFESSIONAL

Diversified Bilingual Treasury professional with extensive hands-on experience in operations, project management, planning, cash

management, bank relations, corporate credit cards, accounts payables, compliance and team development. I will be relocating to the

Irvine area, permanently, in May 2013.

PROFESSIONAL EXPERIENCE

TREASURY CONSULTANT 11/2010 - Present

CLARK DAVIS - GUCCI AMERICA INC (JULY 2011 – PRESENT)

RJ STAFFING - COLUMBIA UNIVERSITY

GREEN KEY RESOURCE - TRANSFAST REMITTANCE, INC

CONCORDE PERSONNEL - ATLAS AIR

Created processes & documented daily procedures for cash management and disbursements.

Assisted in the automation of daily processes within the Treasury department.

Developed & implemented a cash management module to analyze cash flow for optimal liquidity.

Reconciled differences in FX transactions for all business units.

Constructed and managed departmental budget for IRI Earth Science Division.

VOLUNTEER WORK 01/ 2010 – Present

SIBERIAN HUSKY RESCUE WEBSITE

•Assist in the placement of shelter animals into homes or with rescue groups.

•Work with shelter coordinators & rescues on a national level to decrease the number of death row animals euthanized.

•Manage website (daily) to promote and network urgent shelter pets, with a focus on Siberian Huskies.

TREASURY MANAGER (Laid off due to massive downsizing)

OMNEX GROUP INC 10/2008 – 12/2009

Maintained global Cash Forecast, inclusive of both medium and short term borrowing, involving communication with

several areas within the company, ensuring optimal cash availability for operations.

Streamlined processes while managing all cash expenditures, i.e., payroll, rent, Accounts Payables & wires.

Reduced costs in the treasury budget by 20%, analyzing and renegotiating bank fees and armored car contracts.

Developed and executed periodic financial reports, i.e., 3–month rolling operational cash flow / forecasts while leading all

administrative projects in Treasury, making both tactical and strategic recommendations to management.

Increased applicable cash by 15% reviewed and managed the unapplied cash to optimize the cash position.

Led all treasury processes during transition periods, i.e., acquiring new companies and implementation of a new

workstation companywide to centralize all finance functions under treasury.

Administrator of all banking relations and functions.

Supervised and cross-trained 3 analysts.

ASSISTANT FINANCE MANAGER 11/2007-10/2008

LG ELECTRONICS USA

Maintained daily cash position, payroll funding & all banking account information for US, Canada & Mexico operations.

Accounts Receivables - Determined daily funding by managing the ABS (Asset Backed Security) $450 Million receivables

portfolio, inclusive of monthly forecast & financial reporting and for evaluation of obligors.

Reduced fraud by 20% within the corporate card program (500 + individual accounts), implemented new standards, policies

& procedures for all Travel & Expense usage.

Modernized Accounts Payables processes while administering weekly and manual payments for various divisions and

vendors.

Booked all month-end treasury related journal entries.

SR. TREASURY ANALYST (Company closed down operations) 05/2006- 05/2007

OUTSOURCING SERVICES GROUP INC

Promoted to Senior Treasury Analyst within the first three months of employment.

Managed the U.S, Canadian and Mexican cash desk, which includes establishing daily cash position and executing funds

movement transactions, achs, wires, payroll and managing bank balances.

Maintained all budgets & banking operations, including account signors, banking access and account maintenance.

Prepared and maintained a 3 month rolling cash forecast and debt compliance & convenance reporting.

Recommendations for credit limits issued to new vendors & evaluated existing credit limits.

INTERNATIONAL TREASURY ANALYST 03/1998– 04/2006

IDT CORPORATION

Promoted to treasury from Callback customer service (March 1998 thru Dec 2000).

Managed the US, Latin America, Caribbean, Europe and Middle East cash desks, pooling cash & receivables from 100+

bank accounts for optimal liquidity.

Reconciliation and reporting of all departmental deposits, lockbox and wire activity on a daily basis.

Liaison between Newark and offices in: Europe, LATAM, Hong Kong & third party financial institutions.

Accounts receivables -Lockbox management - ensuring all receipts were coded properly and funds transferred to master

account.

Worked with the Internal Audit department to ensure SOX compliance with internal controls & procedures.

Cross-trained with accounts payables to serve as backup & to ensure all Sales Tax & State taxes were paid on time.

Developed and monitored treasury operational policies and international payment procedures.

Spearheaded the implementation of the Oracle system in all offices, domestic & overseas.

Supervised and cross-trained interns, in both treasury and Accounts Payables.

EDUCATION

Master of Business Administration in Global Business, Rutgers University (December 2007)

Bachelor of Arts in Political Science, State University of New York at Purchase College (January 1998)

SKILLS

Windows, MS Office (Excel, Word & PowerPoint), Outlook Express, Oracle, SAP, Quantum, M-System, Treasura, Great

Plains and Internet Explorer.

Treasury Platforms: Bank of America, BB&T, PNC Bank, Merrill Lynch, Banco Popular, ABN Amro, Wells Fargo, Citi

Direct, JP Morgan Access, TD Bank, HSBC, and Bank of Montreal.

Fluency in Spanish with a conversational knowledge of French.



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