Customer Service Sales
Resume:
" M y mission is to become successful in any endeavor. I am hard
w orking and w illing to go the extra mile to achieve a goal. I
b elieve that anything worth having in life will not come easy,
a nd I intend to continue to strive and work hard for everything
I d esire for me and my family."
Corey M ichael Head
ab9l6n@r.postjobfree.com
E ducation
D et roit H igh School for the F ine/Performing Arts
2000 - 2004, Graduate
Det roit, M I
4333 Rosa Par ks Blvd
College prep/ Vocal music
A lcorn State University
2004 - 2006
L o rman, MS
1000 ASU D r ive
Vocal M usic Performance
E mployment H istory
Worldmar k by Wyndham
8601 Las Vegas Blvd S.
Las Vegas, N V 89123
Dates: November 2012 - April 2013
T i tle: Guest services Agent/ PBX Operator
Duties: Checked in guests, answered calls and t ransfer red to
p roper lines/rooms, assisted with other daily tasks around the
r esort as needed
Supervisor: Brian O 'Neil
CCSD/Manpower Staffing
2535 W. Cheyenne Ave. # 105
N . Las Vegas, NV 89032
Dates: October 2009 - April 2010 and Februa ry 2011 - June 2011
T i tle: Food service worker
Duties: Worked as a tempora ry associate in the Clar k County
School Dist ricts Central Kitchen. (Deliveries, Food preparation,
D ish Washing, and Food Warehouse Storage)
S upervisor: Ga ry Rickling/E rika M Johnson (recruiter)
CLEAR Call Center
3235 Post Rd Suite 110
Las Vegas, N V 89120
Dates: July 2010 - Februa ry 2011
T i tle: Retention/Collections Representative
Duties: Taking inbound calls from CLEAR/Clear wi re customers
i n order to assist them w ith general information, bill payment,
p ayment a r rangements, device sales, activation, cancellation
a nd retaining cur rent service after resolving the customers
issues w ith the service.
Supervisor: M a r ia Zapata-Boyd
L etizia Mass Media/Big T raffic
5460 Desert Point D r ive
Las Vegas NV, 89118
Dates: April 2010 - June 2010
T i tle: Sign Holder/ WOB I
Duties: Advertising for various companies/casinos along the Las
Vegas Strip, as well as guiding tou rists to various att ractions
(shows, shopping malls, restaurants, etc)
Supervisor: Allysa Kinzler, Kevin Bailey
S itel Corp
6320 S. Pecos
Las Vegas, N V 89120
D ate: Februa ry 2007 - July 2007
T i tle: Customer Service Representative
Duties: Taking inbound calls assisting Verizon Wireless
c ustomers w i th bill payment, promotional deals, device sales,
activation, cancellation of service and general information.
Supervisor: Nicole Bradshaw
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