Resturant Manager

UMAR MUKHAMMAD

Address: **** ******** **** **** *****, Falls Church, Virginia 22041

Mobile: 202-***-****

E-mail: ********@*****.***

RESTAURANT MANAGER

QUALIFICATIONS SUMMARY

Hardworking, detail-oriented, and performance-driven professional, with proven management experience in fast-paced, high volume, and fine dining settings. Adept at leading food and beverage operations within diverse restaurant and contract food service industries. Armed with strong qualifications in overseeing menu planning, presentation, kitchen management, quality control, food safety, and quality compliance. Commended as effective motivator, trainer, and mentor, with strong commitment to continuous improvement in quality, productivity, efficiency, and customer service. Fluent in English, Russian, and Tajik (Farcy) languages; knowledgeable in Chinese (Mandarin). Proficient with Windows operating system, Micros POS, Aloha, POS, Restaurant Manager POS, and Microsoft Office Suite. TIPS Certified. ABRA manager’s license holder.

WORK HISTORY

General Management

- Attended to various duties and responsibilities, including corresponding with customers, controlling inventory, monitoring stock supplies, and overseeing food preparation techniques in a timely manner.

- Implemented cleanliness protocols within the kitchen and general facility, while adhering to state health and sanitation regulations and fire codes.

- Facilitated hiring and training of new staff and observed bar staff regarding their alcohol variance to ensure compliance with company goals.

- Performed day-to-day administrative and clerical duties, including cash handling, wine and liquor ordering, and closing shift supervision

- Monitored and organized the invoice reconciliation and data entry.

Sales and Marketing

- Spearheaded marketing efforts and generated sales by promoting alcoholic beverages and liquors to various customers.

- Applied expert product knowledge in analyzing and identifying customer needs; thereby closing sales and surpassing company objectives.

Customer Service and Client Relations

- Provided first-rate customer service and ensured utmost client satisfaction by meeting service quality and service standards at all times.

- Maintained an open line of communication to specifically address customer needs and immediately resolve their issues and concerns.

WORK HISTORY

POSTO, WASHINGTON, DC

Server-Bartender-Manager-General Manager 2008–Present

RISTORANTE TOSCA, WASHINGTON, DC

Server-Bartender-Manager 2008–2012

TEATRO GOLDONI, WASHINGTON, DC

Bartender-Bar Manager 2006–2008

GALLILEO RESTAURANT WASHINGTON, DC

Server-Bartender 2004–2006

EDUCATION

Coursework in Economics and Management 2003 - HOPE COLLEGE, HOLLAND, MI, USA

Coursework in Chinese Language and Economics 1998 - NANJING NORMAL UNIVERSITY, NANJING, CHINA

AWARDS

Artini 2008 Recipient

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