Project Manager Management

STRATEGIC IT PROJECT MANAGER

Veteran of global and high-profile projects leading team members and

stakeholders on multiple continents with major language, time zone

and cultural challenges.

Skilled at managing internal, outsourced and offshore IT projects

using Earned Value analysis and other metrics.

Created and managed high-performing teams that accomplished

unexpected results in high-profile projects while having to

survive adverse events and conditions.

CERTIFIED PROJECT MANAGEMENT PROFESSIONAL AND SIX SIGMA GREEN BELT

CORE COMPETENCIES

High-performance team creation in high-profile, challenging, and

uncertain circumstances

Successful consulting in complex or distressed engagements and key

situations

Process literacy and ability to get real work done while following

standard procedures

Risk management, problem avoidance and problem solving

PROFESSIONAL EXPERIENCE

Menlo Park Associates, LLC - Principal Consultant May 2001 to present

RECENT Engagement (over 7 years): Senior Consultant for Software

Engineering Institute Partner. Consulted for organizations to help

implement project management practices and processes and support PMO

efforts. Mentored, consulted, trained, and assisted efforts with clients in

systems and process improvement.

. Created Statistical Process Control charts for client's software

development process defects that revealed need for systemic process

improvement and new direction for efforts.

Project Manager at General Motors for global project involving electronic

document retention.

. Successfully built and managed high-profile project with worldwide

stakeholders from many departments and locations (Australia and China)

to save GM $10M annually in litigation costs.

. Helped GM PMO pilot and successfully deploy new SDP-21 processes.

Member of Software Engineering Process Group at Affiliated Computer

Services, Inc. Provided key support for company to reach CMMI Maturity

Level 3 in successful SCAMPI. Helped director establish Project Management

Organization.

. Permitted organization to get CMMI Level 3 assessment by developing

SEPG metrics plan with Statistical Process Control measures designed

using GQM method tied to corporate goals.

. Managed high-profile GM worldwide paychecks project with local and

offshore team members in Russia using comprehensive project

documentation for better language comprehension.

21 CFR Part 11 Process Assessor for Pfizer Research. Audited on-site all

manner of computer systems in the USA and Canada for CFR Part 11 compliance

and wrote reports in preparation of remediation for FDA review.

. Developed tool that automated much of the data entry and report

generation.

Project Manager at The Cognet Group. Managed many projects developing and

enhancing client and server software using ASP, XSL, XML, Java, and other

recent technologies. Mentored efforts to mature company practices in

software development.

. Salvaged successful project from a beginning troubled with technical

and personnel problems by giving project proper definition, iterative

development, issues tracking, and stability.

International Business Machines (Telelogic Corporation) - Principal

Consultant January 2000 to May 2001

Consulted and instructed clients in the use of the System Architect CASE

tool for business modeling, data modeling, analysis and design of

information systems.

. Rescued engagement in distress by taking over as Lead Consultant.

Redefined deliverables and restructured the requirements gathering

sessions to make them effective.

. Beat aggressive target deadline for transportation industry client

project to create requirements for new e-Business system. Collected

business needs and rules into repository using UML and CASE tool and

generated target documents using automated tools.

Aastrom Biosciences, Inc. - Software Quality Project Engineer June

1997 to October 1999

Managed development to deliver million dollar software product for a

medical device that integrated patient and treatment data and monitored

medical devices over a real time network. Supervised contracts with ISO

vendors using software metrics for estimating and tracking progress.

Reviewed and implemented SEI-CMM level 3 SOP's. Created Software

Development Plans, Test plans, Configuration Management and Quality

Assurance plans.

. Recovered software development project by adding in-house resources to

outsource vendors to accelerate development, testing, acceptance and

implementation.

. Circumvented problem with requirements by creating graphic

representation of product navigation that revealed dead-ends, loops,

and island dialogs that could never be implemented.

Resource Solutions Group - Project Manager February 1996 to May 1997

Interim review by FDA auditor

elicited comment:

"It seems like you know what you are

doing!"

Created successful retrospective validation project from scratch. Hired,

trained, and managed high-performance team to validate systems and produce

deliverables for testing and documentation of computer systems responsible

for statistical analyses of data used in submissions to the FDA.

Computer Associates (Sterling Software) - Senior Consultant

October 1993 to December 1995

Consulted and instructed clients in the use of the ADW CASE tool for

business modeling, data modeling, analysis and design of information

systems.

. Saved project from fatal glitch in technology. Initiated detection of

very subtle problem early and was able to diagnose and reproduce the

error. Utilized relationship cultivated with other vendors to gain

access to internal information that provided the solution.

Comprehensive Data Processing - Senior Consultant September 1992 to

October 1993

Consultant to major Michigan automotive firm for the enhancement of parts

purchasing, inventory and distribution system.

Analysts International Corp. - Project Manager, Consultant January 1986

to August 1992

Project manager at Blue Cross, Blue Shield of Michigan. Created high-

performance team to do development and maintenance of claims processing

systems.

. Developed and initiated use of combined time sheet and work status

reporting system that was eventually adopted by client.

Project manager at General Motors for IT project to develop new truck parts

inspection and release system.

. Rescued extremely hard deadline (vehicle model release) IT project from

failure by foiling sabotage, implementing risk management measures, and

foreseeing and avoiding many problems.

. Formed high-performance team of developers that delivered new system on

budget and that beat model year deadline.

COMMUNITY SERVICE

American Red Cross First Aid Supervisor, past Disaster Team Leader and

member of Emergency Services Committee. Past President of Elementary School

Parent-Teacher Organization. Boy Scout Leader and Committee Chair.

EDUCATION CERTIFICATIONS

Deming Immersion Program Six Sigma Green Belt

Hilton Head Island Institute of Industrial Engineers

Dr. W. Edwards Deming Institute Project Management Professional

Project Management Institute

Master of Science in Engineering HONORS AND AWARDS

University of Michigan, Ann Arbor, Jack Gray/Dale Richards Memorial Award

Michigan Jane Shoesmith Memorial Award

Computer, Information, and Control (American Red Cross)

Engineering Alpha Pi Mu[pic] Tau Beta Pi[pic]

(University of Michigan Chapters)

Bachelor of Science in Engineering (cum PROFESSIONAL ORGANIZATIONS

laude) Project Management Institute

University of Michigan, Ann Arbor, Institute of Electrical and Electronics

Michigan Engineers

Industrial and Operations Engineering Institute of Industrial Engineers

PUBLICATIONS/PRESENTATIONS W. Edwards Deming Institute

"Lean Risk Management" Southeast Michigan Rational User Group

Project Management Institute 2010 (Past Board Member)

Global Congress Great Lakes Software Process Improvement

Washington D.C. Network

(Past Steering Committee Member)

"Process Improvement as a Project"

Western Michigan PMI Keynote Speaker

Grand Rapids MI

"PDSA into the Unknown:

Moving ahead in the face of

uncertainty"

13th International Deming Research

Seminar

Fordham University, New York NY

"An Inverted Guide to Smooth-Running

Projects"

ComputerWorld

[pic] [pic] [pic]

Contact this candidate