Customer Service Manager

William D. Cunneen

* ***** *** ( SHIRLEY, NEW YORK 11967

ab9kny@r.postjobfree.com ( home: 631-***-**** ( cell: 631-***-****

OBJECTIVE SEEKING EMPLOYMENT WHICH WILL ALLOW ME TO GROW PROFESSIONALLY,

WHILE BEING ABLE TO UTILIZE MY STRONG ORGANIZATIONAL,

EDUCATIONAL, AND EXCEPTIONAL PEOPLE SKILLS.

Education Binghamton University, Binghamton NY

Bachelor of Arts - Economics, 2010

Experience BROOKHAVEN PAIN MANAGEMENT Shirley, NY

Office Manager

.Ordering supplies and medications

.Paying office bills

.Authorizing and obtaining referrals

.Posting claims to insurance companies/posting payments from

insurance

companies

.Appealing denied claims

.Working with pharmaceutical representatives

.Overseeing office staff to ensure quality performance

BROOKHAVEN PAIN MANAGEMENT Shirley, NY 6/2010-

2/2011

Finance Associate

. Account reconciliation and collections

. Coordination of various payers (i.e. insurance companies and

patients)

. Customer relations, organizational responsibilities

. Month end close responsibilities

. Responsibilities in accounts receivable and accounts payable

NOTE PIG Binghamton, NY

10/2008-4/2010

Co-founder of this Class Note Sharing Website

. Provided technological and operational insight towards the

construction of the website

. Developed advertisement and marketing to asses in expansion

. Coordinated submission and editing of the content submitted

to the website

KING KULLEN Bridgehampton, NY

6/2007-8/2007

Customer Service/Stock

. Contributed to helping customers find what they were looking

for

. Stocked the dairy shelves when needed

. Unloaded delivery trucks

Skills Proficient in Microsoft Word, Excel, Power Point and

Access

Excellent IT skills related to interpreting and manipulating

data

Proficient in research analysis

Excellent project management skills

Activities Golfing, skiing, exercising, competitive races, reading

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