Customer Service Administrative Assistant
Resume:
Jacksonville, AL **265
************@*****.***
minnie a. marbury
OBJECTIVE
I am a Communications graduate with a focus in Journalism seeking to start my career as a
Communications Practitioner. I've completed my internship with a company that specialize in
Publishing, Advertisement. Writing and Editing. I am seeking a position within a company
that will utilize and enhance my knowledge and skills within the field of Communications
and Digital Journalism.
PROFESSIONAL
ACHIEVEM
ENTS CREATED A WEBSITE FOR ENTERTAINMENT AND FLOORING COMPANIES
BA GRADUATE WITH EMPHASIS IN JOURNALISM AND ENGLISH
SENIOR STAFF WRITER FOR LOCAL SCHOOL NEWSPAPER
EARNED A REPUTATION FOR EXCEPTIONAL CUSTOMER SERVICE AND
DESIGNATED TO HANDLE SPECIAL SITUATIONS IN THE AREA OF
INTEREST
QUICKLY GAINED TRUST OF SUPERVISORS BECAME OVERSEER OF
OTHERS IN THE SAME FIELD
DIRECTED, HOSTED AND PROMOTED ACTIVITIES AND EVENTS FOR
MULTIPLE COMPANIES
•
SKILLS Microsoft Office proficient
• Great written and oral communication skills
• Ability to multitask
• Strong organizational skills
• Flexible
• Swift learner
• Positive Attitude
INTERN MAY 2012-AUGUST
WORK
2012
HISTORY
BEACH MOUNTAIN PRESS OXFORD, AL
• Content and copy- edited 12th & D prior to publication.
• Contributed to graphic design for 12th & D.
• Advertisement for upcoming publications.
SENIOR STAFF WRITER JANUARY 2010-
APRIL 2013
THE CHANTICLEER JACKSONVILLE,
AL
Wrote factually correct, concise and engaging news stories within tight deadlines.
Gathered and verified factual information regarding stories through interviews, observation
and research.
Traveled to location to write reviews from firsthand experience.
Introduced fresh and new angles on previously-reported material to update and inform
readers.
ADVERTISING SALES REPRESENTATIVE OCTOBER 2012-
MARCH 2013
OLAN MILLS PORTRAIT STUDIOS ANNISTON,
AL
Explain Promotional deals Create new advertisement for upcoming events
Aided manager in multiple sales and meetings
Scheduled upcoming Appointments
HEAD HOSTESS MAY 2012-
SEPTEMBER 2012
OUTBACK STEAKHOUSE OXFORD, AL
Trained new employees
Kept constant communication with managers and staff Kept accurate times of reservations
and waits
Managed a neat and organized working environment
CUSTOMER SERVICE CLERK APRIL 2011-
JANUARY 2012
MAXWAY BIRMINGHAM, AL
Assisted clients by meeting and exceeding their customer service needs in a courteous and
timely fashion
Received and distributed funds for merchandise
Kept a neat and organized environment
Responsibly and successfully de-escalated previously dissatisfied customers
ADMINISTRATIVE ASSISTANT APRIL 2007-
JANUARY 2010
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TOTAL VICTORI ENTERTAINEMNT BOOKING
BIRMINGHAM, AL
ADMINISTRATIVE ASSISTANT APRIL 2007-
JANUARY 2010
TOTAL VICTORI ENTERTAINEMNT BOOKING
BIRMINGHAM, AL
Arranged conferences, itineraries, and consultations with current and potential clients
Aided Director with hosting promotions and activities.
Directed/ answered multi lined phone and performed general office duties including.
Typing, organizing, filing and keeping accurate records
EDUCATION DIPLOMA MAY 2008
GEORGE WASHINGTON CARVER HIGH SCHOOL BIRMINGHAM,
AL
Top 20% of class
Writer for school newspaper
Member of National Beta Club
BACHELOR OF ARTS: COMMUNICATIONS AND JOURNALISM MAY 2013
JACKSONVILLE STATE UNIVERSITY
JACKSONVILLE, AL
Coursework in Communications and English
English and Creative Writing coursework
Emphasis in Journalism
REFERENCES AMANDA BRITTON
Previous Manager, Olan Mills
PATRICIA BROWN
Previous Employer, Total Victori Entertainment Booking
JOSEPH FREEMAN
Student Collegue
JOSE RIVERA
Previous Manager, Outback Steakhouse
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