C RYSTAL BATTLE
**** *. **** * ***** Chicago, I L 60652
312-***-**** ~ c ******.*******@*****.***
O BJECT I V E
To utilize my knowledge and expertise in operations to create an environment that provides continuous
i mprovement in all facets of the organization
QUAL I F ICAT IONS
• Microsoft Word, Excel, PowerPoint, Windows XP professional and Windows Vista
• Highly competitive, self –starter who is organized, disciplined, and goal-oriented
• Excellent communication skills; listen to determine needs of customers before offering a solution
• Resourceful & committed as well as versatile & adaptable
E DUCAT ION
B achelors of Applied Science in C rim in a l Justice, Westwood College, Chicago, I L
10/2008 – 08/2011
(Dean’s List / GPA 3.63)
• Apply constitutional principles that protect rights of citizens and regulate criminal-justice agencies
• Discuss theories of crime causation and societal response, and techniques of prevention/treatment
of crime
• Identify and discuss procedures necessary to establish a lawful arrest and search, proper judicial
p rocedures, and the admissibility of evidence
• Apply knowledge of ethical principles with standards expected of criminal justice practitioners
C ERT I F ICAT IO NS AND AWARDS
• Guardsmark’s World Class Leadership Award for excellent client satisfaction May 2011
• International Association for Healthcare Security & Safety July 2009
• Advanced Individual Training January 2006 Fort Eustis, Virginia
• Army Basic Combat Training November 2005 Fort Jackson, South Carolina
EXPER I E NCE
Resource Coordin ator-Supervisor, G uardsmark, N orthwestern Memorial Hospital, Chicago,
IL 07/2009 – Present
• Performs supervisory duties for a team which consist of 170 security officers
• Demonstrates an extensive knowledge of policies and procedures which supports the ongoing
t raining and development of new hires
• Inspect buildings and grounds to ensure protection from int ruders, fire hazards, theft, and
vandalism
• Provide security services for the hospital to ensure the safety of buildings, patients and visitors
• Develop emergency procedures, respond to incidents, and resolve problems or request assistance
of local authorities
Secur ity D ispatcher
• Relay work orders, messages, and information to or from work crews, supervisors, and field
i nspectors using telephones or two-way radios
• Great ability to collect data, compile and prepare reports
• Skilled in utilizing building security, lock systems and procedures
• Excellent ability to detect problems and report information to appropriate personnel
88U Locomotive Operator, United States Army Reserve, Fort Sheridan, I L
05/2007 –09/2009
• Interpreted t rain orders, executed instructions received from signal towers, switches, other t rains
and t rainmen, Coordinated train movements; complies with operating timetable, rulebook, and
other specific instructions, Supervised and provided technical guidance to subordinates
• Performed car coupling and uncoupling operations, Inspected cars at route stops; adjusts lashing
and bracing to assure safe hauling of cargo, Advised dispatcher of arrival and departure times for
a ll passing trains
88H Cargo Specia l ist, U nited States Army Reserve, Fort Sheridan, I L
08/2005 – 05/2007
• Loaded and unloaded supplies and materials using equipment such as forklifts and Cranes
• Planned and organized loading schedules
• Accountable for t ransferring or supervising the transfer of passengers and cargo
• to air, water and land transport by manual and mechanical methods