CARSON SCOTT

***** ******* ***, *******, ** *****

806-***-**** / ab9jkg@r.postjobfree.com

EXPERIENCED HEALTH CARE ADMINISTRATOR

Qualified for health care administrative roles, by having 10 years

administrative leadership experience within hospital, clinic, and senior

care settings.

Strong, enthusiastic, and confident leader with a talent to bring people

together toward a common goal and exceed expectations. Passionate about

providing a great experience for each person utilizing services. Tenacious

in the pursuit of goals and creating a highly efficient organization.

AREAS OF EXPERTISE

.

EDUCATION

Texas Tech University - 1999 - 2004

. Master of Public Administration (MPA) - Health Care Administration

. Bachelor of Arts (BA) - Political Science, Minor - English

PROFESSIONAL EXPERIENCE

Director - Marketing, Outreach, Communications, and Education, 2010-Present

West Texas Health Information Technology Regional Extension Center

Texas Tech University Health Sciences Center, Lubbock, TX

. Responsible for program marketing and outreach to physicians, clinics,

and hospitals, for the 108 counties of West Texas, to successfully

adopt, implement, and utilize electronic health record systems

. Developed and executed marketing plan to successfully enroll over

1,200 providers, 50 hospitals, and achieve 100% of enrollment

milestones based on federal grant guidelines

. As part of the leadership team, played a key role in creating a

successful business model from the inception of the regional extension

center and led efforts to determine business development opportunities

for program sustainability

. Worked to create strong relationships with West Texas practitioners,

hospitals, professional medical associations, and State and Federal

agencies through education and outreach efforts

. Supervised clinical specialist, provided oversight of client

satisfaction, and coordinated program communications

Director, 2007-2010

Program of All-Inclusive Care for the Elderly (PACE)

STARCARE Specialty Health System, Lubbock, TX

. Effectively implemented and achieved accreditation, from the beginning

stages, for the third PACE Program in Texas

. Recruited and hired entire staff, including interdisciplinary team

(IDT) members such as Medical Director, physicians, nurses,

administrative, and support staff

. Led PACE IDT team and created a positive atmosphere that focused on

clinical quality of care for participants

. Developed and managed a $3 million budget, as well as, applied for and

managed appropriate grants

. Effectively marketed PACE and provided community education to generate

above average participant enrollment

. Coordinated construction with architect, general contractors,

engineers, and local government officials to design and renovate a $4

million - 17,000 sq ft participant-centered facility

. Developed and implemented all PACE related policies and procedures, in

accordance with State and Center's for Medicare and Medicaid Services

regulations

. Became well-versed in program operations and guidelines developed

through relationships from other PACE programs, as well as, the

National PACE Association, National and State Conferences, PACE center

visits in multiple states, and independent study

. Established extensive network of contract medical providers

. Determined long range program goals, including coordinating with the

State government to increase participant slots and provide growth by

allocating funds for future development

Risk Manager / Quality Coordinator / Safety Officer, 2006-2007

Highland Community Hospital, Lubbock, TX

. Maintained strict oversight of the risk management program for a 123

bed community hospital

. Responsible for quality services related to the community hospital,

including performance improvement, patient satisfaction, and

compliance in all areas regarding strict Joint Commission and Medicare

guidelines

. Accountable for Joint Commission Environment of Care regulations,

including safety throughout the organization, safety trainings, and

facility inspections

. Responsible for contract review and appropriateness, as well as,

acquiring contracts/services in regard to quality improvement

compliance

. Accountable for aggregation and resolution of complaints, incident

reports, and medication variance reports

. Served as Chairman of Patient Care Services and Emergency Management

Committees

. Held responsibility of physician reappointment status and evaluation

of performance

Operations Coordinator / Safety Officer, 2003-2006

Community Health Center of Lubbock, Lubbock, TX

. Responsible for everyday operations of the health center, including

performance improvement and patient flow

. Managed five clinic facility locations and held responsibility of

Joint Commission Environment of Care standards

. Supervised ten employees - program screening, medical records, drug

assistance program, and reception area

. Accountable for development, recruitment, selection, discipline,

payroll, and termination of employees

. Held position of HIPAA Security Officer; worked closely to implement

HIPAA Privacy Standards

. Following federal grant guidelines, coordinated construction of new

dental facility and supervised implementation of dental program

expansion project

. Responsible for performance improvement projects, integrating new

facilities into the performance improvement program, and aggregating

audit information

. Became team leader for three Health Disparity Collaboratives, served

as Chairman of the Safety Committee, and participated in Performance

Improvement, Marketing, Medical Record, and Policy Review Committees

COMMUNITY INVOLVEMENT

. 2008 - Present - Elected to and current Advisory Board Chair, Lubbock

Retired and Senior Volunteer Program

. 2011 - Present - Member, Texas Health Services Authority Task Force

. 2008 - 2010 - Committee Member, North and East Lubbock Community

Development Corporation

. 2009 - 2010 - Member, South Plains Home Health Association

. 2009 - Young Professionals of Greater Lubbock - Nominated for Top 20

Executives Under 40

. 2008 - 2009 - Member, Lubbock Chamber of Commerce Retiree Attraction

Committee

. Quality Improvement

. Community Relations

. Project Development

. Risk Management

. Staff Development

. Day-to-Day Operations

. Regulatory Compliance

. Leadership

. Fiscal Management

. Sales

. Start-Up Projects

. Contract Development

. Construction Management

. Marketing

. Facility Management

Contact this candidate