Michael Albert
**** *********** ***** - ******, **** 43017 - ****************@*****.*** -
Web page: http://www.linkedin.com/in/michaelleealbert/
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Executive Leadership Sales & Operations Management CXO
Enthusiastic leader and change agent, with an excellent mix of business,
technical, and practical skills. Experienced in leading both focused and
cross functional B2B sales and operational teams in delivering performance
improvement and solutions. Proven ability to lead and influence people,
projects, performance, and perceptions. Ability to take specific customer
and organizational requirements from a vision to an implemented solution,
on time, within budget, while fulfilling the scope envisioned. Recognizes
and develops "just below the line" contributors in order to maximize
individual potential and team success. Passionate about providing continued
executive level attention to all aspects of the customer experience and
moving organizations and individuals to the "exceptional" level.
"Leading towards the exceptional with integrity."
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Strengths and Expertise
- P & L Responsibility - CRM/Sales Process
- B.S. Marketing/Finance
- New Business Development - Logistics and Supply Chain -
Acquisition/Integration
- Key Account Management - Site Selection/Development -
Community Leadership
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Professional Experience
Neopost USA, Columbus, Ohio 2005 - 2013
A worldwide leader in mailing and shipping solutions.
General Manager-Ohio (2009-2013)
- P & L management and performance responsibility for all aspects of
company's presence the Ohio marketplace (Cleveland, Columbus,
Cincinnati), including sales, service, and administration. Sales
Budget $14M annually to yield 30% contribution margin.
- Awarded the Earnings Growth award in 2010 (Top improvement in
Earnings (+234%)
- Awarded the 2010 Neopost International Elite as Top GM Worldwide.
- Awarded 2010 and 2011 Presidents Club, business units exceeded
sales and performance goals
- Strategized and implemented business model change from distributed
units to shared services
Regional Director-Technical Services-Central USA (2005-2009)
- Lead 10 direct reports and 70 indirect reports delivering technical
and customer service support to over 25,000 customers in 10 major
markets in the Upper Midwest
- Developed basic sales and customer engagement skills in the
technical service team
- Executed service support portions of new generation digital and
networked products
- Awarded Premier Service Performer 3 times from 2007-2009 for
exceeding all KPI and financial goals
Ohio Mailing Systems and Solutions, Columbus, Ohio (Neopost USA acquired in
2005) 2002 - 2005
A premier mailing and shipping solution dealer for Hasler (subsidiary of
Neopost)
Chief Operating Officer
- Responsible for sales and marketing, service, accounting,
purchasing, supplier relations and human resources. Hasler Dealer
(Large markets) of the year in 2004.
- Directed 50% expansion of dealership to include Cleveland, added
personnel and office
- Principal liaison for OMSS during 2005 OMSS acquisition by Neopost
Michael Albert Page 2
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Airgas, Inc., Atlanta, GA 1996-2002
A national leader in packaged and bulk atmospheric gases and products
Director Business Services - Gas Operations (2002)
2002
- Established pricing and margin controls for all transactions in the
Gas Operations Group ($250m).
- Represented Airgas in negotiations and SLA performance reviews with
major customers and 3PL vendors.
Director of Logistics and Distribution Manager - Airgas Carbonic and
Dry Ice (1996-2001) \
- Directed all ground and rail transportation functions, including
asset procurement, site selection and development, contracts, rate
negotiations, and driver and asset deployment.
- Represented Airgas in sales negotiations and SLA performance
reviews with Major Accounts resulting in selection, brand
recognition and growth.
- Managed the entire supply chain including production scheduling, in
transit, depot and customer storage.
- Initiated and maintained industry production database, leading to
competitive gains and industry capacity "swap" and sale
opportunities.
Carbonic Industries Corporation, Atlanta, GA (acquired by Airgas, Inc. in
The Southeast USA's leading producer of Carbon Dioxide and Dry Ice
Corporate Distribution Manager
- Recruited and managed driver corps for this hazmat operation. Built
and deployed ground and rail fleet.
- Directed the consolidation of transportation assets and employees
during the acquisition by Airgas.
- Directed several major hurricane relief efforts, arranging
emergency dry ice production and staging for food preservation
throughout the Southeast US
Amerigas, Inc., Houston, TX
1980-1984
Nationally prominent manufacturer and packager of atmospheric gases and
fuels
Distribution Manager-CO2 Division-Corpus Christi and Bayport, TX
(1981-1984)
- Staffed and operated two distribution facilities in Southeast
Texas. Cost control and compliance.
- On-site staging and delivery of large quantities of carbon dioxide
for use in hydraulic fracturing and field flooding in oil and gas
production around a five state region.
T.E.A.M-Training Executives though Active Management-Rotational
Executive Training (1980)
- Assistant to the President(CO2), authored project CAPEX funding
requests to Board of Directors 6 mo
- Residential Conservation Program Manager of UGI Corp-Gas Utility,
Governor's (PA) Energy Advisory Board (Only Undergraduate chosen
amongst 16 TEAM members) 6 mo.
Education/Training/Community Service
B.S. Management/Finance and Marketing
Krannert School, Purdue University, West Lafayette, Indiana Magna Cum Laude
OSHA and DOT training and certification, American Management Association
continuing education
Proficient to expert in Microsoft Office (Excel, Word, PowerPoint), Siebel
(crm), and Oracle (user programs)
Community Service-Facilitate a weekly faith-based addiction recovery
program in a correctional facility since 2006