Customer Service Manager
Resume:
Beverly Darnell
Vicksburg, MS ***80
601-***-**** – **************@*****.***
Career focus
Motivated young professional seeking to broaden my career within a company that offers
opportunities for growth and advancement, while utilizing my already diverse skill set.
Skills
Excellent customer service skills
•
Professional communication both verbal and in writing
•
Self motivated with good time management skills
•
Organized and efficient workflow
•
Type 70 WPM
•
Education
Pennfoster Homeschooling High School Diploma Class of 2009
University of Phoenix Foundation of Business Current student
Experience
May 2009 – July 2012 Holiday Inn Express Vicksburg, MS
General Manager
Handle basic operations duties such as scheduling, working with department heads to
ensure productivity and revenue goals are met, training and coaching new and veteran
team members, revenue and rate management, payroll, basic office operations, accounts
receivable maintenance, group and meeting space sales, upholding brand standards in all
departments, inventory management, overseeing property maintenance and guest
relations.
Advance America
Jan ’11 – June’11 Vicksburg, MS
Assistant Manager
Budgeting, daily sales goals, payday loans, drafting agreements, configuring budget and
forecast, maintaining client accounts, performing collections, staff recruiting and
development, basic daily operations and accounting.
Contact this candidate