Manager Training
Resume:
JUDITH A. KLUG
Palm Bay, Florida 32907
Email:ab9iyq@r.postjobfree.com
OBJECTIVE
Seeking a position in mortgage loan support with extensive experience in
originating, processing, and closing. Also extensive experience in consumer
loans along with administrative support to loan officers and regional
managers.
CAREER SUMMARY
Extensive experience in mortgage loans
Highly skilled Administrative Professional
Experienced in the collecting payments and with administrative support in a
collection department
Extensive experience with consumer loans and administrative support for the
supervisor of the consumer loan department.
Experienced in assisting market managers with hiring of new employees to
schedule traveling for training, ordering equipment and everything needed
to get them set up to work and offer support.
Exceptional skills include department clerical support, bank operations
with in-depth knowledge of bankruptcy procedures.
Extensive Team player with strong interactive social skills and customer
responsiveness.
WORK EXPERIENCE
ISGN Solutions, Inc.- 2011 to 2013
Mortgage loan processor and closer 2011 - 2013
Responsible for processing and closing HARP and DU loan applications in a
timely and efficient manner to reach goals that have been set by employer.
> Processed HARP and DU refinance loans, by gathering information in a
timely manner that meets compliance and regulatory guidelines to
closing
> Close loans by reviewing, updating information, and completing closing
instructions along with HUD review and approval to Funding
PNC Bank formerly National City Bank, Palm Bay, FL - 2005 to 2011
Loan Officer Assistant Residential Lending - 2005 to 2011
Responsible for: Assisting multiple Residential Loan Officers and their
loan processor in collecting; organizing and presenting information
necessary in a timely manner to Residential Underwriting for a loan
decision.
Judith A. Klug, Page Two
> Reviewed, collected and updated information received for accuracy and
verify it is within bank guidelines.
> Compiling, processing and verifying all the information in a timely
manner and that it meets compliance and regulatory requirements.
> Confirming that all the information is accurate with Borrower's.
> Forwarding all documentation gathered to processing for review before
being presented to Residential Underwriting.
Assist Market Manager with setting up new hires with travel arrangements
for training, ordering equipment and all things needed to get them set up
to originate loans along with support. Assist with gathering of
information to comprise excel reports along with scheduling meetings,taking and transcribing the minutes in Microsoft word and all other
administrative duties necessary for the market manager and loan officers to
meet all their goals to exceed and grow their business.
Washington Mutual Bank now JP Morgan Chase, Melbourne, FL - 2004 to 2005
Loan Coordinator Processing - 2004-2005
Responsible for: Reviewing information; collecting information necessary
to complete a loan process; processing the information received and
collected in a timely manner; verify all information received and collected
is within compliance and regulatory requirements; maintain a relationship
with Borrower's and Loan Originator's; verified and confirmed information
with the Borrower's; forwarded all information collected to closing and
funding to complete loan process.
> Reviewed, collected and updated information received for accuracy and
verify it is within bank guidelines.
> Compiling, processing and verifying all the information in a timely
manner and that it meets compliance and regulatory requirements.
> Confirming that all information is accurate with Borrower's.
> Forwarding all documentation gathered to closing and funding for the
loan process to be completed.
> Manage a pipeline of many loans to close within a mandatory service
level.
EDUCATION
Associate degree in Office Administration, Kent State University, Trumbull
Branch
PROFESSIONAL DEVELOPMENT
- Diversity Training
- Professional Dress Code
- Proper Telephone Training
- System Development Training
Judith A. Klug, Page Three
TECHNICAL TRAINING
- American Institute of Banking Courses; Teller Training
- Analyzing Financial Statements
- Computer Literacy I, Safe Deposit, Loan Interviewing, Home Equity
Loans, Officer Calling, Human
Resource Management, Verbal Communications, Check Cashing
- Tax Analysis, Communication Styles
TECHNICAL SKILLS
- Microsoft Office 2010
- Quickbooks
- Notary Public
Contact this candidate