C. ALLANA WALTER
ab9ixf@r.postjobfree.com
OBJECTIVE:
Progressive management position with a growth oriented organization in
which I can immediately apply my knowledge, experience, and
interpersonal/leadership skills, while continuing to develop them to
their full potential.
KEY SKILLS PROFILE:
* Strong advocate of the need to develop and continuously enhance
knowledge of product, processes and market.
* Experienced in identifying corporate needs, then interviewing,
assessing, recruiting & training appropriate new staff.
* Able to bring together diverse individuals to form a cohesive team,
and motivate them to identify personally with key objectives.
* Exceptional ability to identify potential interpersonal barriers, and
take the steps necessary to circumvent them.
* An innate leader with the capacity to train, mentor, and develop both
new and established team members.
EXPERIENCE PROFILE:
Ann Taylor Inc.
2010-2012
Acting Store Manager/Co-Manager
Ensure compliance with company standards in all areas of operation,
including client relations, inventory management, and human resources
management. Recruit and retain team members. Develop and present
educational/training seminars stressing problem solving solutions to
challenges. Ensure the highest quality service is delivered to each
client. Create and maintain an energetic and effective customer service
focused environment. Supervise and participate in tasks that involve
daily store operations and maintenance. Execute payroll and time keeping
procedures, audit and correct daily and weekly punches, Organize client
outreach events and clienteling strategies. Execute bi-monthly floor
sets, window changes and monthly operational assessments.
IronMan Roots Drink Inc.
2006-2010
Human Resources Manager
Interview, hire, train, supervise, and evaluate personnel staff. Assure
compliance with state regulations and company guidelines; ensure that
company policies and procedures are implemented as stated in the manuals
and directives. Manage employee benefit plans for all employees.
Maintain office personnel records including I-9's, tax information,
child support orders and medical files. Interact with community and
actively involved in programs that promote positive corporate awareness
in the neighborhoods. Oversee employee issues and ensure effective and
long-term problem resolutions. Daily financial reporting and
forecasting. Continually identify, and implement improvements to the
workflow process, as well as training and development methods.
Introduced efficient filing systems for pay-source identification, and a
Financial Information Reference Guide.
Exotic Cars at Caesar's Palace
2004- 2006
Store Manager
Structured and implemented many facets of retail purchasing and
merchandising for high-end retail boutique in the Forum Shops. Duties
include recruiting, scheduling and training to maintain a staff of over
forty. Assisted with establishing vendor relationships including terms
negotiations, and layout of merchandising scheme for multi-market
clientele. Trained other management and sales supervisors on the
importance of proper motivation and training using The Friedman
professional Retail Selling Course. Tracked and analyzed daily sales,
payroll, operational analysis, ordering and inventory control, weekly
sales analysis, and profit/loss statement. Executed viability assessment
of potential product lines, market pricing, staff supervision, and loss-
prevention planning.
The Leather Zone
2001-2003
Store Manager
Recruitment and recommendation of store employee candidates to owners.
Train staff to assists customers and make suggestions based on product
and customer knowledge, then close sales up-selling and reinforcing
customers' decisions. Processing and merchandising of outgoing/ incoming
shipments, store transfers, damages and RTM's. Supervise and execute
floor sets and markdowns. Meet sales quotas and ensure store sales meet
and exceed "plan." Motivate employees to achieve sales goals and quotas
through the utilization of Circle 8's, minute meetings, and hourly touch-
bases. Provide consistent and continual feedback regarding customers,
zone coverage, loss prevention issues, and up-to-date sales information.
Ensure all employees are aware of and are practicing the ABC's of
selling. Ensure visual standards are met through training, and
communication of inventory levels.
EDUCATION & PROFESSIONAL DEVELOPMENT:
Associates of Arts: Business Management, Ashworth University
MS Office, MS Accounting, QuickBooks, POS,Retail logics, Payroll &
Scheduling Systems
Nevada Life & Health Insurance License, SEC Series 7 & SEC Series 66
License
Regents Diploma: Copiague High School