Carl E. Herbert
*** ***** ****** ***** ( Stokesdale, NC 27357
615-***-**** ( ab9ipd@r.postjobfree.com
GLOBAL PRODUCT MANAGEMENT EXECUTIVE
Goal-oriented and talented product management executive with an extensive
history of penetrating global markets, forging long-term B2B/B2C
relationships and managing successful revenue campaigns and product
launches. Proven expertise in accelerating revenue growth through
persistent market penetration from message and channel alignment, partner
recruitment, and establishing consultative, value creation -based marketing
and selling processes. Expert at elevating name/brand differentiation and
recognition, generating leads in both growing and mature markets and
recruiting/developing sales and marketing teams, while effectively managing
costs. Recognized ability to build, guide and sustain successful integrated
campaigns to Fortune 100 companies, as well as lead, motivate and inspire
teams to meet and surpass corporate goals and objectives. Superior people
skills and cross-functional abilities. Competent in SPC, ISO 9000, Six
Sigma and Lean Manufacturing. Areas of expertise include:
Global Marketing Initiatives and Business Development ( Marketing
Communications ( Market Analysis
Forecasting/ Budgeting ( Staff Management ( Product Positioning ( Strategic
Partnerships
Product Pricing ( Trade Show Planning ( Customer Relationship Management
New Product Development ( Marketing Strategy and Execution ( Training
Manufacturing Process and Quality Improvement ( Product Life Cycle
Product Management Upstream and Downstream Activities
Competitive / Trend Analysis ( Strategic Planning
PROFESSIONAL EXPERIENCE
INVISTA PRECISION CONCEPTS, Martinsville, VA ? Feb 2011 - May 2013
International manufacturer of ultra-precision parts made of high
performance alloys for the textile, food processing, aviation, defense and
medical industries. INVISTA is one of the world's largest synthetic fiber
manufacturers. 70% of the products made are for internal use - critical
textile components.
Manager, Marketing & Sales. Develop new external customers of precision-
made parts from exotic alloys to complement internal business product
requirements. Relay Voice of Customer (VOC). Directly responsible for
actions, initiatives and continuous training of customer service
department. Coached and mentored. Conducted yearly performance evaluations.
Forecast product revenue and managed production flow through manufacturing
to meet customer needs. Key member of management leadership team that
directs the focus of the business.
. Increased product revenue with new business by 12% in 1st year
. Forecasted product revenue from new business increase of 20% in 2nd
year
. Negotiated 15MM+ contract with Fortune 100 company
. Negotiated and executed Non Disclosure Agreements with all external
customers
. Negotiated and executed corporate Terms and Conditions with all
external customers
. Directed legal department on new domestic and international trademark;
trade and compliance issues; product stewardship
. Collaborated with communications department on new marketing design
elements for multimedia continuity of message - brochures, tradeshow
displays, media advertisements, website
. Managed 3rd party oversight of company's intellectual property
. Developed new competitive pricing model with input from cost
accounting and sourcing services
. Developing "Good, Better, Best" marketing strategy
Martinsville Leadership Team - Member. Directs the focus of the business.
Develop key strategies and paths forward that govern all corners of the
business: Customer Service, EHS, Operations and Technical. Member of
Ergonomic team. Conducted weekly Environmental Health and Safety audits in
compliance
CARL E. HERBERT ( Page 2 ( ab9ipd@r.postjobfree.com
INVISTA PRECISION CONCEPTS - MLT Member (continued)
with OSHA, state and local government, and corporate regulations. Entered
any OSHA infractions into online tracking system for continuous local and
corporate follow-up and resolution. Performed weekly Safe Work Permit
audits and monthly program assessments. Prepared documentation for capital
spend projects. Implemented all risk mitigation strategies. Focused on cost
reduction from all areas. Revue monthly P/L with line item owners.
Developed departmental matrix to achieve financial objectives
. Embedded Job Safety Analysis (JSA) into all online standard procedures
manual
. Continue to celebrate over 800 days without work related injury
. Transitioned weekly safety audits from only MLT members towards shared
responsibility with non exempt employee involvement
Quality Manager. Maintain and update standard procedures manual. Drive
continuous improvement. Responsible for ISO 9001:2008 certification and
continued renewal. Develop new first part inspection processes.
. Converted ISO paper manual to electronic manual
. Two years with no action items from ISO audit
. Implemented new international packaging to eliminate shipping and
customs agent damage resulting in zero customer returns for that
product
JRT GROUP, Nashville, Tennessee ? 2007 - 2011
Management group for small businesses:
Bel-Tenn - Independent Contractor for repair and protective polymers
Herbert Graphics - Management consulting for businesses on marketing
communications and collateral
Flat World Sources - Offshore outsourcing for part and component
manufacturing
Partner: Established three businesses to:
. Sell MRO products used on industrial, commercial, educational and
civic structures and equipment. Turnkey operations- arranged
subcontractors for preparation and application of product. Studied ISO
14001 and LEED certification for product compliance
. Design marketing collateral and communication tools for businesses.
Utilized Adobe Creative Suite software and Search Engine Optimization
(SEO) software
. Develop reputable sources for offshore manufacturing of quality parts
and components
Lite Cylinder Company, Franklin, Tennessee ( April -November 2007
An international manufacturer of composite LP gas cylinders for industrial
and consumer markets.
Vice President of Sales: Recruited to redesign sales architecture and
improve domestic consumer marketing efforts for a new company. Position
evolved into heavy public relations position with an emphasis on damage
control due to life-threatening product failure. Set corporate sales
strategy. Cultivated new business development opportunities; conducted
market research. Implemented and drove strategic initiatives with key
clients. Constantly refined gross margin model in dynamic pricing
environment. Developed marketing communications, advertising and promotion
materials.
. Wrote quality and manufacturing process manual to ISO 9000 standard in 3
weeks with emphasis on consumer safety; led to US Department of
Transportation re-authorization to manufacture in only 4 months after
revocation of manufacturing permit. Trained all employees in proper use
of manual.
. Spearheaded recall program for a life-threatening product failure;
implemented damage control and successfully contained 98.2% of faulty
products in 90 days.
. Collaborated on product re-design and tested re-designed products in
accordance with US DOT specifications
. Segmented marketing strategies into commercial and consumer markets.
Refined each segment into sub-segments for maximum promotion,
positioning and revenue generation
. Restructured sales channels from 6 industrial partners to 19 consumer
and industrial partners
. Evaluated and increased e-commerce partners. Simplified order entry,
invoice, delivery and collection procedures.
. Aggressively expanded sales to "big box" retailers such as Ace Hardware,
True Value, Tractor Supply, and Camping World
CARL E. HERBERT ( Page 3 ( ab9ipd@r.postjobfree.com
Peterson Tool Company, Inc., Nashville, Tennessee ( 1988-2006
An international company that designs and manufactures high-precision
cutting tools and accessories for the metalworking industry. Primary
manufacturing customer base is automotive, aerospace, appliance, defense,
hand-tools, hardware, construction and farm equipment, and other industrial
parts manufacturers. Emphasis on customer product design for lean
manufacturing results.
Director of Global Sales and Product Management ( (1995-2006): Managed 5
direct sales engineers and 10 international sales agencies/distributors.
Developed long and short-range sales and marketing strategies for domestic
and global market penetration. Managed sales, marketing, product
development, and communications budgets. Liaised with various business
units to develop and launch new products and improve manufacturing
processes on in-house equipment. Coordinated engineering, sourcing and
plant production to insure on time deliveries. Cultivated strategic
alliances with capital equipment OEMs, distributors, and industrial
accessory manufacturers. Structured and negotiated $1MM+ contracts.
Developed creative collateral materials; managed website development,
direct mail/email campaigns, newsletter distribution, all advertising,
trade magazine articles, trade shows, technical conferences and seminars.
Directed all patent and trademark procedures. Successfully prosecuted a
proprietary property infringement case. Authored full spread articles for
trade publications.
. Instrumental in the launch of 4 highly successful product lines which
netted approximately $50M in sales over 10 years. Responsible for both
upstream and downstream activities
. Utilized CAD/CAM, CRM and ERP programs with product management
. Conducted PPAPs which involved developing ECO's, DFMEA, PFMEA, Gage R&R,
Material Performance Test, sample production, SPC charting and Part
Submission Report
. Collaborated with the engineering and R&D departments to develop 4 U.S.
patents and improve lean manufacturing processes on grinders, lathes,
CNC machining centers and other machine tools, primarily through
standardization.
. Streamlined procedures and aggressively negotiated contracts with
vendors; reduced sales and marketing expenses by 8% per year for last 5
consecutive years.
. Developed thin film PVD coatings (TiN, TiAlN, TCrN, ZrN, CrN) with
sister company (Peterson Coating Technologies) to enhance product
reliability, quality and on time delivery.
. Maintained account retention of 90% in a competitive yet declining
market through customer relations and engineering field services.
. Managed customer's international plant relocation supply chain and
implementation projects. Established KANBAN and MRP inventory
specifications where necessary
. Co-directed ISO 9001 quality certification and subsequent audits. Served
as company safety administrator and participated in OSHA audits and
yearly fire prevention inspections
. Established Value-added Quality Supplier programs with Federal Mogul,
SKF, Saturn Corporation, Caterpillar Tractor, Emerson,
Torrington/Fafnir, Delphi, Ford Motor Company
. Earned PIAS Graphic Award for Best of Category for a 4-color technical
manual: Operators Manual
. Increased international revenue by 1400%, expanded customer base by 250%
and elevated domestic sales by 95% in 10 years.
North American Sales Manager ( (1988-1995): Managed 3 direct reports, the
entire domestic sales staff and 8 to 10 agencies. Cultivated alliances with
industry leaders. Evaluated sales channel mix; oversaw design and
production of marketing collateral by outside agencies. Coordinated all
tradeshow and event activities. Hired, trained and developed sales
representatives.
. Consistently met or exceeded sales quotas and revenue projections;
increased sales from $3M to $7M during tenure.
. Earned Regional Diamond ADDY Award for the design of a 3-color marketing
brochure.
. Championed SPC quality improvement programs and trained staff
. Initiated strategic planning for international market penetration
. Conducted market research for domestic saturation and international
launch
. Terminated manufacturers representatives agencies to elevate market
positioning
. Implemented ISO 9001 procedures for certification
CARL E. HERBERT ( Page 3 ( ab9ipd@r.postjobfree.com
EDUCATION
Bachelors of Science in Business Administration
University of Tennessee, Knoxville, Tennessee
PROFESSIONAL TRAINING
Vanderbilt University - Owen School of Management Courses & Seminars
( Marketing for Small Businesses
( B2B-B2C Development
( Effective Sales Management
( Achieving Results with Product Management
Ford Motor Company ( Q1 Quality Training
Quality Certification Bureau, Inc. ( ISO 9000 Certification Training
Society of International Business Fellows (SIBF) ( Various Seminars on
Global Issues
Federal Mogul, Emerson, General Motors ( Lean Manufacturing / Six Sigma
Training