Project Manager Customer Service

Ben Arrington

*** ******** ***** ******** ** ****5

334-***-**** email: ************@*****.***

EDUCATION

Institution Major Degree Date

University of Alabama- Business Administration BS August 4, 2012

Tuscaloosa, AL

George C. Wallace CC- Pre-Business Requirements August 2008-August 2009

Dothan, AL

LEADERSHIP

August 2008-August 2009

Wallace College Diplomat, George C. Wallace Community College, Dothan, Al

Liaison for prospective students for Wallace Community College

Strategically coordinated and executed over 10 events attracting prospective students

Managed a team to successfully coordinate important events on campus such as the President’s

Luncheon

PROFESSIONAL EXPERIENCE

December 2012-Present

Sales Executive/Physician Liaison, Cognition Health Partners (CHP)

Develop new business through cold calls, referral sources, lunch and learns, and networking

Promote suite of products and services designed for physicians to efficiently meet Meaningful Use

healthcare legislation

Identify prospective clients and carry prospect through sales cycle before handoff to Project Manager

July 2012-Present

Physician Liaison, Cognition Health Partners (CHP)

Liaison between CHP, physicians, and their practices reporting back to the development team the needs

and wants of clients and prospects

Train providers and staff on multiple products through one on one training and lunch and learns

Develop new strategies to ensure adoption of CHP’s variety of products and services

November 2004- July 2012

Manager, Headland Piggly Wiggly

Managed daily operations of store including marketing, finances, and human resource management

Maintained customer first atmosphere throughout the store through leadership abilities

Created new marketing and in-store promotions leading to an increase in same store sales

February 2010- August 2010

Customer Service Representative, Hotel Capstone, Tuscaloosa, Al

Maintained excellent academic standing while working during college

Assisted guests in the process of checking in and out, creating reservations, and touring the campus of

the University of Alabama

Performed tasks at the request of guests to maintain relationships and to accommodate guest

COMMUNITY INVOLVEMENT

December 2012-Present

Board of Directors, Headland Area Chamber of Commerce

Represent the Headland Piggly Wiggly on the Board of Directors of the Headland Chamber of

Commerce

Design and implement strategies to enhance business vitality in the Headland, AL community

Coordinate events to promote business networking in the Headland community

COMPUTER SKILLS

Microsoft Office

Microsoft Excel

Microsoft PowerPoint

Microsoft Project

Customer Relationship Management Database

Social Media

iPad

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