Sandra L. Marshall

**** ***** *** 513-***-****

Norwood, Ohio 45212

ab9ikh@r.postjobfree.com

SKILLS SUMMARY

An experienced, energetic and determined Office Management professional

with 15 years experience with accounts payable/receivable, collections,

sales and commission reporting. Strong human resource activities including

recruiting, staffing, interviewing, training, supervising and testing.

Additional experience with customer service and customer relations on and

off site.

EXPERIENCE

7/11 - 11/12 CIRCADENCE CORPORATION Tupelo,

MS

Quality Assurance Tester

Primary focus is performing software functionality,

compatibility, integration, load, stress and

performance testing using multiple programs, operating systems

and network environments. Also documenting defects, reporting

test results, and providing feedback and recommendations on

software usability and functionality.

12/10 - 7/11 LOVE'S TRAVEL STOPS

Tupelo, MS

Administrative Assistant

Assisting store manager in all aspects of store management

including performing shift change, posting invoices, managing

the store when the manager is out, running a shift along with

cashiering and customer service - greeting and helping customers

with purchases, cash handling, stocking shelves, maintaining

grill and coffee bar, and general cleaning of store.

9/07 - 2/09 LEAGUE FOR ANIMAL WELFARE

BATAVIA, OH

Shelter Manager - Non-Profit Animal

Shelter

Responsible for daily shelter operations including training,

scheduling, interviewing, hiring, yearly review, and motivation

of twenty employees. Other duties entail tracking attendance,

vacations and payroll, weekly and monthly staff meetings,

ordering supplies and billing approval, overseeing cash

handling, writing and implementing policy and procedure,

coordinating communications between staff, volunteers, and board

members, monthly reports and special projects.

11/95 - 7/07 TIME WARNER CABLE CINCINNATI, OH

Payment Center Supervisor - Retail Sales Department

Managed two payment centers including 14 sales representatives

and one lead person. Responsible for motivating, hiring,

scheduling, discipline, training and setting sales goals for

each individual representative.

Credit & Collections Supervisor - Credit & Collections

Department

Responsible for all aspects of personnel for one Lead Person and

14 Collections Coordinators, including hiring, coaching,

discipline, and training overseeing all jobs including payment

reconciliation, bankruptcies, adjustment and work order audits,

refunds, and bad debt.

EDUCATION

Completed three years toward a Bachelor's Degree of Applied Science in

Business Administration at University of Phoenix

Online.

Contact this candidate