Customer Service Sales
Resume:
Maureen Lazarus Sheehan
** ***** ****** ********, ** 12401
***************@***.***
LPN License # 10 233150
Professional Experience
Public Relations / Sales & Marketing Consultant
WDST / Radio Woodstock - Woodstock, NY
August 2008 - Present
*Maintain assigned account bases while developing new accounts.
*Prepare and deliver presentations to new and existing customers
*Provide and maintain a high level of customer service
* Create and execute effective promotions
* Community Service projects connecting the appropriate clients
*Prepare marketing plans for each individual business including on air
broadcast,
and all digital assets such as stream, face book, twitter etc.
*Preparing budgets, goals and strategies for individual clients
Vice President of Sales & Catering
Hudson Valley Resort and Spa - Kerhonkson, NY
May 2001-October 2007
*Responsible for coordinating and executing client's events with full
understanding of
the client's personal details of each and every function
*Coordinate and supervise all aspects of group functions in keeping with
hotel policies,
customs and principles
*Managing of all front house operations and staff
*Responsible for planning organizing, timing, designing layout, displays,
set up, staffing
and executing of conferences, meetings, and banquets
*Creating and working with program schedules, deadlines and pressures while
being
conscientious of all budgeting dynamics, bottom line parameters and
business priorities
*Coordinating, confirming and directing vendors throughout facility
*Assuring the highest quality of service, conference facilities, staff food
and beverage
and overall experience to every guest and client
*Coordinate the planning of all banquet and day functions from weddings,
day meetings
to golf tournaments
*Provide clients with estimated invoices and assist in billing and payment
*Establish a relationship and maintain client base
*Identify new market base and target potential clients
*Develop and made effective use of sales resources, database records,
telemarketing,
sales calls, advertising, trade shows, market research
*Responsible for all administrative aspects of sales function
Maureen Lazarus Sheehan page 2
Director/ School Nurse
Ellenville Children's Annex, Ellenville NY
Community Circle of Friends Ellenville, NY
January 2000-October 2004
*Responsible for maintaining and updating policies and procedures as
supported and
approved by the Board of Directors
*Develop and maintain records and implement policies in compliance with
regulations
set forth by licensing agencies
*Develop and maintain records and implement policies in compliance with
regulations
set forth by licensing agencies
*Maintain current record for County Department of Health, New York State,
Fire Inspectors and Building Inspectors
*Responsible for curriculum development as well as overseeing care in each
classroom
*Overseeing lesson plans
*Coordinate and meet each child's individual needs in a team effort with
classroom staff
*Develop and maintain annual budget, responsible for accounts payable and
receivables
billing, purchase orders, petty cash
*Maintain accurate records according to the Department of Social Services
and The
Office of Family and children Services.
*Responsible for Children and Adult Food Program and outlined by the
Department of
Health
*Hire and Supervise Staff and volunteers, write and review staff
evaluations
*Attend to sick and injured children
*Administration and record keeping of medications
*Provide trainings to staff regarding OSHA regulations and other medical
procedures
*Maintain a Safe and healthy work environment
* Conduct weekly staff meetings and review federal, state and agency
policies
Medical Coordinator / Charge Nurse
Cabrini on the Hudson - Assisted Living, West Park, NY
May 2000-June 2002
* Maintain communication with Medical staff and Administration
*Coordinate medications for 120 bed adult facility
*Consult with physicians to ensure medical updates
*Order medications for residents
*Instruction to staff and residents regarding medication administration
*Supervise personal care staff
* Ensure staff has proper credentials and maintain medical staff continuing
education.
*Conduct monthly staff meetings reviewing all federal, state and agency
policies
Case Manger/Service Coordinator/ Nurse
United Cerebral Palsy of Ulster County
Early Childhood Direction Center, Kingston NY
May 1996-January 2000
*Overseeing Interdisciplinary Treatment Team
*Coordinate the development and monitor the implementation of the client's
individualized development plan internally and externally
*Write Individual Service Plan review reports as required by New York State
OMRDD
*Responsible for the safety of staff and clients' under my supervision
Maureen Lazarus Sheehan page 3
*Serve as contact in helping parents obtain services needed for child
*Coordinate and monitor all related services including health care
providers
*Ensure the individual Family Service Plan outcomes and strategies reflect
the family's
priorities, concerns, and resources
*Maintain accurate reports as required by the Department of Social Services
*Facilitate the timely delivery of services
*Educate Parents/Guardian regarding Parent Rights In Early Intervention
and the Committee Of Preschool of Education
*Facilitate parent tracings in Behavior Management, Feeding Therapy
and the Committee Of Preschool of Education
*Facilitate parent tracings in Behavior Management, Feeding Therapy
Health Disabilities Coordinator/ School Nurse
Agri -Business Child Development New Paltz, NY
March 1995-June 1997
*Responsible for overall Safety, health and sanitation of the physical
plant
*Provide training and technical assistance on health, safety and nutrition
to staff and
volunteers
*Coordinate services with County Early Intervention and The Committee of
Preschool
Special Education
*Perform screenings for vision, hearing, and speech according to agency
timelines
*Perform routine health checks; obtain pertinent medical and dental history
*Identify developmental delays and initiated appropriate procedures,
supervise prescribed
Treatment and submit required reports.
*Maintain appropriate health and safety records
*Assist in coordinating health education activities within the ongoing
educational
curriculum
*Provide assistance in nutritionally sound menu planning
Board of Education / School Board President
Rondout Valley Central Schools, Accord NY
1996-2009
*Chief Officer for the Board of Education
*Develops Goals for the School District with the Board of Education, School
District Superintendent, and School Administrators
*Responsible to chair all Public School Board Meetings as outlined in
school policy
*Responsible to assure that all students in district are educated under
current New York
State Guidelines and Federal guidelines
*Develop policy and guidelines for the district and Oversee the District
Superitedent to carry out policies and guidelines
* Develop a budget with School Administrators for public vote under
Education Law
*Ensure the transfer of all public funds as outline by Education Law and
School District Policy
* Communicate with community voters as outlined by Education Law
*Responsible for facility management, capital projects, developing, funding
and public
Relations
*Responsible for all collective bargaining units and no bargaining units
*Evaluates School District Superintendent annually on Goals and Mission of
the District
Maureen
Lazarus Sheehan page 4
Education/Certifications
Orange Ulster BOCES, Goshen, NY 12993
Certificate of completion
Nassau Community College
Hotel and Restaurant Management
Memberships and Affiliations
National Association for the Education of Young Children
New York School Boards Association
BNI (Business Networking International)
United Way of Ulster County
New Paltz Chamber of Commerce
Art - Bridge Kingston, NY
YMCA of Ulster County
Autism Society of the Hudson Valley
Ulster Green ARC
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