Customer Service Human Resources

ALEXANDRA PREVITE

***** ********* ***** **. • Poway, CA 92064 • 619-***-**** • ab9iba@r.postjobfree.com

EDUCATION

University of San Diego San Diego, CA

B.A. in Psychology May 2012

Minor: Business Administration

Departmental Honors, Dean’s List, Cum Laude

Paralegal Certificate

Business Litigation Specialty

Florence University of the Arts Florence, Italy

Italian study abroad program Summer 2010

EXPERIENCE

Cabrillo Advisors LLC La Jolla, CA

Executive Assistant January 2013 – present

• Coordinate and manage the detailed schedules of multiples executives, including planning travel, scheduling

meetings, and overseeing company master calendar

• Update Salesforce database and compile daily reports to track client leads and current projects

• Demonstrate professional, positive demeanor to contribute to company moral and to exceed customer service

expectations.

• Plan and manage large-scale social networking and charity events for clients and referrals within San Diego

business community

• Oversee various administrative and managerial tasks within company to ensure smooth operation

The SPORT Institute Medical Group, Inc. San Diego, CA

Executive Assistant (part time) June 2008 – December 2012

• Collaborated with human resources staff to fill open positions and train new team members

• Utilized Brickell Medical Office Software to schedule appointments and manage patient information

• Assisted billing and collections staff with handling patient accounts, communicating with insurance companies

and attorneys, and settling outstanding claims

• Designed and maintained company website

• Assisted office manager with marketing and advertising through social media – created and maintained Facebook

business page, Twitter account, and LinkedIn profile

The Law Offices of Thomas S. Nelson San Diego, CA

Legal Intern September 2012-December 2012

• Summarized oral deposition tapes from Individual Education Plan meetings

• Analyzed student grade reports and psychological evaluations for data indicating existence of a disability

• Researched distinguished cases in Lexis involving California Education Code Sections and key terms

• Prepared statement of evidence and witness list for pre-trial conference

Limited Brands, Inc. La Jolla, CA

Retail Sales Associate May-September 2012

• Provided excellent customer service in order to enhance each shopper's experience and perception of the brand

and reach personal sales goals

• Efficiently completed monetary transactions in a fast-paced environment

• Maintained visual appearance and organization of all displays and merchandise

University of San Diego Human Resources Department San Diego, CA

Recruitment Intern June 2011 – August 2011

• Managed the creation and maintenance of multiple job postings

• Facilitated interviews, applicant skills testing, and background checks

• Organized employment files and maintained human resources events schedule

University of San Diego Athletics Department San Diego, CA

Marketing Intern Aug 2010 – May 2011

• Assisted with administrative duties in office; served as student ambassador for department

• Sold programs and promoted USD Athletics at home games for various sports

• Organized and conducted entertainment at athletics events

SKILLS: MS Word, Excel, PowerPoint, Outlook, Oracle, Adobe Workshop, Salesforce, typing speed: 60 wpm

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