Sales Manager

JAMES E. GORDON

***

Upton Drive

South Charleston, West Virginia, 2530

(304)

***-****

Email: **********@*****.***

Education:

West Virginia University, Morgantown, West Virginia

Bachelor of Arts -- Major -- Political Science, Minor -- Psychology

Employment History:

Lending Specialist, KISRA

Current

One of the most important duties is to travel throughout the state

promote & discuss KISRA's Micro-loan Program

Assist clients with all aspects of completing application to be

submitted to loan committee, assist with developing and writing business

plan, compiling personal & business financials

Work closely with Small Business Development Center assisting mutual

clients

Work along with various personnel with Small Business Administration

(SBA)

Attend various functions and financial fairs to speak to groups

regarding KISRA's Micro-loan Program

Continue to work with numerous organizations & financial institutions to

generate leads for Micro-loan clients, while maintaining that KISRA's Micro-

loan is structured to assist entrepreneurs and business owners, who might

not qualify for funding at traditional financial institutions

Club Supervisor, Advantage Sales and Marketing

November 2010 to January 2011

. Supervised 30 employees, who demonstrated various products to Club

Members

. Completed activities i.e.; bank procedures, financial reports

. Resolved all customers complaints

. Increased sales of products by 25% within 30 days

Loan Officer, Putnam County Bank

May 2007 to August 2010

. Represents the Bank in the local community by participation in

community, charitable businesses and social activities.

. Cultivates new lending opportunity that have developed into strategic

relationships

. Assemble, review and analyze loan packages for preliminary approval or

denial accordance with Bank guidelines.

. Provide credible recommendations to senior management and loan

committee members.

. Interview loan applicants, collect and analyze financial and related

data to determine Credit worthiness.

. Establish and negotiate terms of credit extensions, calculating costs,

repayment methods schedule and collateral repayments.

. Anticipates and address maturing loans

. Underwrote, managed & maintained a Loan Portfolio of 9 million

dollars

. Works extremely hard to build and establish great long term

relationships with Commercial and Consumer customers.

Assistant Manager, Men's Wearhouse

1. Responsible for all aspects of operating Retail Store

2. Scheduled employees

3. Ordered and tracked merchandise

4. Implemented sales strategies and promotion

5. Assisted customers in purchasing clothing

6. Handled all banking duties and customer complaints

Branch Manager, City National Bank

December 2001 -- May, 2006

7. Exercised executive and administrative control over all sales,

servicing and operational functions of a branch office, including

implementation of policy and explanation of Bank Programs, policies,

procedures and objectives.

8. Established goals for branch marketing, operations and sales efforts.

Evaluated the effectiveness of branch activity statistics and related

reports.

9. Maintained prescribed security controls to protect the facility;

monitored accessed; opened/closed branch vault; and remained on 24

hour call in the event of security breach.

10. Provided advice, guidance, and back up to subordinate personnel.

11. Assured compliance with bank standards, audit recommendation and

related local, state and federal regulations. Completed required

compliance training. Ensured branch compliance in the areas of

security, audit, compliance and operations.

12. Coached and developed staffs to actively sell, refer, deliver and

promote the bank's products and services.

13. Maintained a through knowledge of all the bank's products and services

and kept on top of working knowledge of competitive products and

services.

14. Contacted customers to retain and expand existing banking

relationships. Counseled customers on financial and related matters

and handled difficult customers.

15. Represented the company at various civic and community functions

further enhancing the bank's image and developed additional business.

16. Oversaw and recommended training and development of branch personnel,

facilitated staff meetings to communicate branch objectives, goals and

policies; and coached individual employees as needed.

17. Exercised authority as manager, concerning staffing, performance

appraisals, promotions, salary recommendation and termination.

18. Created and organized a successful program, resulting in an increase

of new accounts of 27% in 2005.

Financial Service Officer: FSO, BB&T

March 1999 -- November 2001

19. One of seven officers that served Southern West Virginia

20. Cold called on potential customers to offer various bank services

21. Licensed in Series 6 and 63

22. Started with Zero clients, within 3 months was generating

approximately 500,000 dollars in income per month, with in 1 year as a

FSO, was generating 1 million dollars a month in sales, peaked to a

high of 5 million, by November, 2001.

23. Received numerous awards, bonuses and accolades for achieving and

surpassing sale goals

24. Developed entire client base

25. Assisted clients with all their banking needs i.e.; from deposit

accounts, loan products, to various types of Investment Accounts

26. Worked closely with Investment Counselors and Trust Officers

Personal Banker: One Valley Bank

February 1998 -- March 1999

27. Assisted clients opening accounts

28. Assisted clients with checking accounts, deposit, savings, CD''s, and

IRA''s

29. Completed customer loan applications

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